text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: For an introduction to information security and risk management, examining the specificities for personal data processing see (ENISA, 2016B)

text: NOVEMBER 2019

text: See (

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: Impact on Services NISD reporting

text: NOVEMBER 2019

text: Risk focus Essential or digital services Data subjects’ rights and freedoms

text: Security measures focus Resilience Data Protection

text: All undertakings processing personal Scope OES and DSP data

text: Security incidents Significant impact on the service Personal data breach

text: Need for an ISMS Yes Yes

text: See (

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: For DPIA guidance see (

text: For DPO guidance see (

text: Guidance on the processing of personal data at the workplace is available in (

text: PARTY, 2002) and (

text: NOVEMBER 2019

text: NOVEMBER 2019

text: See GDPR

text: article 25

text: , (ENISA, 2014B) and (ENISA, 2018D) 14 For CCTV guidance see (

text: NOVEMBER 2019

text: GDPR

text: article 28

text: para 3 provides for specific clauses in contracts 16 For the international dimension of data protection see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en

text: NOVEMBER 2019

text: See the relevant guidelines in (

text: NOVEMBER 2019

text: This is also linked to the "Right to data portability" established for individuals by GDPR

text: article 20

text: . Do notice that this right does not create a direct and absolute obligation to data controllers to transfer data to another controller, but only when it is technically feasible. 19 See (

text: NOVEMBER 2019

text: See (ENISA, 2017B) for a thorough presentation 21 See (ENISA, 2017B)

text: NOVEMBER 2019

text: NOVEMBER 2019

text: See GDPR

text: article 35

text: NOVEMBER 2019

text: This is an obligation arising from GDPR

text: article 30

text: . 24 GDPR

text: article 28

text: para 3 provides for specific clauses in contracts 25 For the international dimension of data protection see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_en 26 An assessment of processing operations resulting from monitoring ICT usage at the workplace can be found in (

text: NOVEMBER 2019

text: See GDPR

text: article 25

text: , (ENISA, 2014B) and (ENISA, 2018D)

text: For CCTV guidance see (

text: guidance is expected

text: NOVEMBER 2019

text: See (

text: NOVEMBER 2019

text: NOVEMBER 2019

text: E.g. NIST SP 800-37 Rev. 2, Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy - https://csrc.nist.gov/publications/detail/sp/800-37/rev-2/final

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

text: NOVEMBER 2019

identifier: Stock taking of security requirements set by different legal frameworks on OES and DSPs

title: Stock taking of security requirements set by different legal frameworks on OES and DSPs

text: ABOUT ENISA

text: The mission of the European Union Agency for Cybersecurity (ENISA) is to achieve a high common level of cybersecurity across the Union, by actively supporting Member States, Union institutions, bodies, offices and agencies in improving cybersecurity. We contribute to policy development and implementation, support capacity building and preparedness, facilitate operational cooperation at Union level, enhance the trustworthiness of ICT products, services and processes by rolling out cybersecurity certification schemes, enable knowledge sharing, research, innovation and awareness building, whilst developing cross-border communities. Our goal is to strengthen trust in the connected economy, boost resilience of the Union’s infrastructure and services and keep our society cyber secure. More information about ENISA and its work can be found www.enisa.europa.eu.

text: AUTHORS

text: George Rousopoulos, Hellenic Data Protection Authority

text: EDITORS

text: Konstantinos Moulinos, ENISA

text: Athena Bourka, ENISA

text: Prokopios Drogkaris, ENISA

text: CONTACT

text: For contacting the authors, please use resilience@enisa.europa.eu. For media enquiries, please use press@enisa.europa.eu.

text: ACKNOWLEDGEMENTS

text: Marnix Dekker, ENISA

text: Giuseppe D'Acquisto, Italian Data Protection Authority

text: Dina Kampouraki, EDPS

text: Massimo Rocca, ENEL

text: LEGAL NOTICE

text: Notice must be taken that this publication represents the views and interpretations of ENISA, unless stated otherwise. This publication should not be construed to be a legal action of ENISA or the ENISA bodies unless adopted pursuant to the

text: Regulation (EU) No 2019/881

text: . This publication does not necessarily represent state-of the-art and ENISA may update it from time to time.

text: Third-party sources are quoted as appropriate. ENISA is not responsible for the content of the external sources including external websites referenced in this publication.

text: This publication is intended for information purposes only. It must be accessible free of charge. Neither ENISA nor any person acting on its behalf is responsible for the use that might be made of the information contained in this publication.

text: STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS COPYRIGHT NOTICE

text: © European Union Agency for Cybersecurity (ENISA), 2020 Reproduction is authorised provided the source is acknowledged. For any use or reproduction of photos or other material that is not under the ENISA copyright, permission must be sought directly from the copyright holders. ISBN 978-92-9204-320-9, DOI 10.2824/73796

text: STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS

text: TABLE OF CONTENTS

text: 1. INTRODUCTION 7

text: 1.1 BACKGROUND 7

text: 1.2 SCOPE AND OBJECTIVE 7

text: 1.3 STRUCTURE 8

text: 2. GAP ANALYSIS OF SECURITY RELATED PROVISIONS 9

text: 2.1 THE EU LEGAL FRAMEWORK FOR THE SECURITY OF NETWORK AND INFORMATION SYSTEMS 9

text: 2.2 THE EU LEGAL FRAMEWORK FOR THE PROTECTION OF PERSONAL DATA 9

text: 2.3 THE SECURITY PROVISIONS IN NISD AND GDPR 10

text: 2.3.1 A risk-based approach 11 2.3.2 Security objectives 11 2.3.1 Scope 13 2.3.2 Security Incidents 13 2.3.3 The use of an Information Security Management System 15

text: 2.4 Summary 15

text: 2.5 ENISA Guidance Documents on NISD & GDPR Security Measures 15

text: 2.6 Guidelines relevant to NISD security measures 16

text: 2.7 Guideline relevant to GDPR security measures 16

text: 2.8 How enterprises can consult the available guidance? 16

text: 3. SECURITY REQUIREMENTS 18

text: 3.1 Mapping of security measures stemming from Commission’s Implementing

text: Regulation (EU) 2018/151

text: 3.1.1 How to use the tables 18

text: 3.2 Mapping of security measures stemming from Cooperation Group’s guidance 25

text: 3.2.1 How to use the tables 25 3.2.2 Security requirements for OES 25

text: STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS NOVEMBER 2019 4. CONCLUSIONS - RECOMMENDATIONS 32 5. REFERENCES 34 Annex: Terminology and Abbreviations 38 STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS

text: EXECUTIVE SUMMARY

text: Two legal acts that came into effect in 2018 contain obligations on information security. The

text: This report aims

text: General Data Protection Regulation (GDPR ) has reinforced the pre-existing provisions of

text: at providing a

text: Directive

text: on security of personal data for data controllers and processors. The Network and Information Systems Directive (NISD ) introduced obligations for operators of harmonized essential services (OES) and for digital service providers (DSP), in an effort to achieve a approach in baseline, common level of information security within the European Union (EU) network and

text: using the

text: information systems.

text: available ENISA guidance on how

text: Over the previous years, ENISA has published several guidance documents for security measures both in the context of the NISD, addressed to OESs and DSPs, and in the context of to implement the GDPR, addressed to controllers and processors. Based on these publications, this report security aims at providing a harmonized approach in using the available ENISA guidance, one that can

text: measures for

text: also be used by every organisation that plans to implement security measures appropriate for

text: network and

text: the security of network and information systems as well as for personal data protection.

text: information

text: Although both NISD and GDPR follow a risk-based approach, the entities under the scope of systems as well these provisions should take into account the differences arising from: a) the scope of each as for personal legal instrument, b) the notion of risk within each legal instrument (e.g. risk for the organization

text: data protection.

text: and the risk for the individual), b) the purpose of deploying security measures, d) the (security) incidents under consideration and e) additional requirements, further to the risk assessment, imposed (e.g. Data Protection Impact Assessment (DPIA) which might be required under GDPR and pertains risk assessment),. The report establishes that, in practice, there is no conflict between these acts.

text: In order to support organisations in their process of identifying appropriate security measures, based on the provisions of both NISD and GDPR, this report uses as basis the pre-existing ENISA guidance and presents a mapping of already identified security objectives, between the NISD and the GDPR.

text: The report should be used as a starting point for the above-mentioned assessment and is targeted mainly to OESs and DSPs. Following the analysis in Sections 2, 3 and 4, this report concludes that organisations could benefit from a unified risk management framework, specialized sectorial guidance and specialised guidance on emerging privacy and security techniques. It also proposes that a method of cooperation between competent NISD and GDPR authorities as well as a co-ordinated approach on certifications concerning information security issues would be beneficial for the Digital Single Market.

text: Finally the report concludes a set of key recommendations which summarise as follows:

text:  NIS Competent Bodies and Data Protection Authorities should promote a common risk management framework risk because both NISD and GDPR follow a risk-based approach and managing risk can be achieved through one process.  NIS Competent Bodies and Data Protection competent Authorities should follow a sector specific approach whenever this is required which takes into account the specific needs for information security as well as for data protection of the sector.  Research Community and ENISA should continue to provide specialised guidance on emerging data protection and security techniques.

text:  NIS Competent Bodies as well as Data Protection Authorities, under the active leadership of European Commission should establish a method of collaboration in order to achieve consistency  NIS Competent Bodies as well as Data Protection Authorities in collaboration with ENISA and European Commission should promote the collaboration of the NISD and GDPR in the area of certification.

text: 1. INTRODUCTION

text: 1.1 BACKGROUND

text: In May 2018, both the GDPR and the NISD came into force. The GDPR introduces reinforced information security requirements compared to Directive 95/46, for all organizations involved in personal data processing operations affecting EU residents. The NISD includes provisions on security requirements for OESs, designated per member state (MS) and DSPs, excluding micro and small enterprises.

text: Both EU legislations contain security requirements and require organizations to mitigate security breaches; however the focus of the NISD and the GDPR is different. The GDPR focuses on security breaches of personal data with an impact on individuals’ rights and freedoms, while the NISD focuses on network and information security breaches with an impact on the services of OESs and DSPs.

text: The material scope of the NISD and the GDPR is also different. The GDPR applies to all organizations processing personal data while the NISD applies only to a subset of (large) companies. However, there are many organisations, which need to take into account both security requirements; for example, organisations which are not in scope of the NISD, but are delivering products and services to organisations in scope of this directive, say a small enterprise in the supply chain of an OES.

text: Since both legal acts share a common information security background, many of the security measures for OESs or DSPs under the NISD are also applicable for organizations under the GDPR. For instance, both legal instruments necessitate in practice the use of an information security management system and both follow a risk-based approach, even with a different orientation with regards to the impact, as under NISD the level of risk is calculated taking into account the impact on the organization while under GDPR the level of risk is calculated taking into account the impact on the individual.

text: 1.2 SCOPE AND OBJECTIVE

text: The target audience of this publication is the information security personnel of OESs and DSPs.

text: The objectives of this report are to:

text:  demonstrate and analyse the different approaches of these two legislative documents as per the security requirements of network and information systems; and  present a mapping of security objectives, between the NISD and the GDPR, based on existing ENISA publications.

text: It should be noted that this report focuses solely on network and information security requirements and should not be confused with requirements stemming from the data protection by design and by default obligation of the GDPR

text: Article 25

text: or from a data protection impact assessment (DPIA -

text: Article 35

text: GDPR) i.e. measures that are designed to implement, in an effective manner, data-protection principles, such as data minimisation. Indeed, while, a risk based approach, and deployment of relevant security measures, is part of the DPIA, additional aspects that go beyond information security must be taken into account while conducting a DPIA.

text: STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS 1.3 STRUCTURE

text: In section 2 an analysis of the legal framework for the NISD and the GDPR is presented, focused on the requirements for the security of network and information systems. Overlaps and gaps are identified and the main differences are pointed out. Section 3 provides a list of the main guidance documents that have been produced by ENISA and the NISD Cooperation Group, categorized by legal act.

text: Section 4 uses the aforementioned ENISA guidance to cover security requirements under both NISD and GDPR Finally, in section 5 we provide a list of conclusions and recommendations for future activities.

text: 2. GAP ANALYSIS OF SECURITY RELATED PROVISIONS

text: 2.1 THE EU LEGAL FRAMEWORK FOR THE SECURITY OF NETWORK AND INFORMATION SYSTEMS

text: Article 14 of NISD requires that member states (MSs) ensure that “…operators of essential services take appropriate and proportionate technical and organisational measures to manage the risks posed to the security of network and information systems which they use in their operations. Having regard to the state of the art, those measures shall ensure a level of security of network and information systems appropriate to the risk posed.” Furthermore, art. 15 para 2 (b) requires that OES need to have in place an “effective implementation of security policies”.

text: In a similar way, Article 16 of NISD requires that MS ensure that “…digital service providers identify and take appropriate and proportionate technical and organisational measures to manage the risks posed to the security of network and information systems which they use in the context of offering services referred to in Annex III within the Union. Having regard to the state of the art, those measures shall ensure a level of security of network and information systems appropriate to the risk posed, and shall take into account the following elements (a) the security of systems and facilities; (b) incident handling; (c) business continuity management; (d) monitoring, auditing and testing; (e) compliance with international standards.”

text: The Commission issued implementing

text: Regulation (EU) 2018/1511

text: to further specify the elements that DSPs should take into account in order to manage the existing security risks of their networks and information systems, as well as the parameters for determining whether an incident has a significant impact or not.

text: For OES as well as for DSPs, the Directive aims to ensure the continuity of those services and to build a culture of network and information systems security across sectors vital for our society and economy and heavily dependent on ICT. NISD is applicable to industry sectors of Annex II while DSP services are stated in Annex III. The security measures are applicable only to the OES which will be designated as such by the MS. For this task, the Competent Authority (CA) should follow a consistent approach that is based on national criteria for the determination of what constitutes a significant disruptive effect. It is also evident that security requirements for digital service providers are lighter. In addition, micro and small enterprises are exempted from the NISD.

text: 2.2 THE EU LEGAL FRAMEWORK FOR THE PROTECTION OF PERSONAL DATA

text: Security of personal data was already established as a legal obligation for data controllers under the Data Protection Directive

text: . GDPR reinforces the relevant provisions while extending this responsibility directly to data processors.

text: Security of personal data (but with a particular focus on integrity and confidentiality) is elevated in one of the principles relating to personal data processing (GDPR

text: Article 5.1

text: (f)). This puts security at the core of data protection together with the rest of data protection principles, i.e.

text: lawfulness, fairness and transparency, purpose limitation, accuracy and storage limitation. The addition of the accountability principle is also closely related to new obligations on security, as undertakings need not only apply security measures, but also mandatorily document them, i.e. through policies.

text: Section 2 of GDPR’s chapter IV, spanning 3 specific articles, establishes obligations for data controllers and processors for the security of personal data processing including incident handling. GDPR

text: Article 32

text: provides that “Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the controller and the processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate: (a) the pseudonymisation and encryption of personal data; (b) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services; (c) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; (d) a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.”

text: In the subsequent paragraph the article further defines the above introduced risk based approach, providing, in essence, risk factors: “in assessing the appropriate level of security account shall be taken in particular of the risks that are presented by data processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed”. It also mentions the use of codes of conduct or certification mechanisms (as regulated in

text: Article 41

text: GDPR) to demonstrate compliance with the requirements for the security of processing. Last, it states that the controller in primis and consequently the processor are responsible for their personnel as they are required to take steps to ensure that any natural person acting under their authority and who has access to personal data does not process them except on instructions from the controller, unless he or she is required to do so by Union or Member State law2.

text: It is worthwhile mentioning that the GDPR not only uses the classic CIA triad (confidentiality, integrity, availability) but also introduces “resilience” as the fourth constituent part of security. This recognises that reliability (e.g. fault tolerance, absence of single points of failure) of information systems processing personal data are important for the development of the digital economy and for the provision of services to EU residents. A perfect example for that argument is the importance of DSPs, as mentioned in NISD. For their proper functioning, these systems need also to withstand and recover from disruptions.

text: 2.3 THE SECURITY PROVISIONS IN NISD AND GDPR

text: From the previous analysis it is evident that both legal texts follow a risk-based approach. This is not surprising. OESs and DSPs activities under the scope of the NISD and most personal data processing operations are carried out through information systems and networks. The principles of information security risk management are applied in both cases in order to identify, quantify and manage the security risks that an organisation faces. To be able to identify differences and similarities, we need to look at the purpose and scope of each legal act and check the following four factors:

text: 1. Risks stemming from each legal act 2. The purpose of security measures 3. The scope of each legal act

text: 4. Security incidents under consideration

text: 2.3.1 A risk-based approach

text: The NISD explicitly defines risk as “any reasonably identifiable circumstance or event having a potential adverse effect on the security of network and information systems” (

text: Article 4.9

text: NISD). Incidents can impede the pursuit of economic activities, generate substantial financial losses,

text: NISD and GDPR

text: undermine user confidence and cause major damage to the smooth functioning of the economy

text: require a proper

text: within the Union. From the above, it is evident that the directive recognises that reliability and

text: assessment of

text: security of network and information systems and services are essential to economic and

text: security risks.

text: societal activities, and in particular to the functioning of the internal market. It is a risk framework based on operational aspects and losses, essentially economic in its nature.

text: Since, there is no

text: On the other hand, the GDPR relates risk to the rights and freedoms of individuals. This “no one-size-fitsapproach introduces the impact of a potential personal data breach to the data subjects as the all approach” for major aspect of the data protection risk assessment and should also be seen in relation to the

text: the calculation of

text: requirement for a formal data protection impact assessment (

text: Article 35

text: GDPR). Risks are

text: the security risk,

text: described in the regulation’s recital 85 as “physical, material or non-material damage to natural

text: the maximum

text: persons such as loss of control over their personal data or limitation of their rights, discrimination, identity theft or fraud, financial loss, unauthorised reversal of pseudonymisation, possible level of damage to reputation, loss of confidentiality of personal data protected by professional secrecy harmonization and

text: or any other significant economic or social disadvantage to the natural person concerned”. consistency

text: also states that these risks are linked not only to privacy but to the rights enshrined to

text: between security

text: the Charter of Fundamental Rights of the EU4. These risks include the “rights of the data

text: risk assessment

text: subject” as provided in chapter II of the GDPR. These provisions directly affect information

text: methodologies

text: systems that process personal data, since procedures to access, rectify, erase or in some cases

text: under the two

text: restrict operations in one’s personal data, become mandatory requirements. It is a risk framework based on rights and freedoms, essentially legal in its nature. legal acts should

text: be pursued.

text: The key question is whether there is a unified risk management framework to mitigate all risks or not. The following section explores possible answers to this question.

text: 2.3.2 Security objectives

text: A risk management process comprises four key phases5, namely risk assessment, risk treatment, risk acceptance and risk communication. Since both the NISD and the GDPR follow a risk based approach, the aforementioned process can be followed, but one should bear in mind the particularities of each legislative act. Since risks are of different nature (the NISD focuses on societal and economic activities while the GDPR focuses on individual rights) measures appropriate to mitigate each risk might be different. For example, measures like pseudonymisation are mostly appropriate to data protection while measures and policies related to the (cyber) ecosystem and suppliers of OES are tailor made for that category of undertakings. It should be however noted that not all phases of risk management might be applicable when putting together the provisions of both legal instruments. For example, there may be cases under the GDPR that risk acceptance might not be a viable option .

text: In addition, the stakeholders involved in incident or data breach notifications are different. In case of a NISD security breach computer security incident response teams (CSIRTs) and CAs

text: should be informed about incidents in order to be able to contribute to the overall

text: Although there are

text: national and EU cybersecurity. On the other hand, according to the GDPR, in case of

text: significant differences,

text: personal data breaches, the controllers have to measure their impact and the level of risk to the fundamental rights of the affected individuals. Following that assessment, the regarding the security supervisory authorities (SAs) and data subjects may be required to be informed in order measures in scope. to be able to mitigate the negative effects of the breach. CSIRTS and NISD CAs can communicate with OES, on their own initiatives, in their attempt to achieve a high level

text: NISD and GDPR share a

text: of security of network and information systems within the EU, or as a necessary

text: common information

text: precaution in case of a major incident.

text: security background.

text: It is up to Member States to define these cooperation procedures. This is not only stated in the NISD but also in GDPR. More specifically, recitals 5 and 7 of the GDPR The proper functioning emphasise on the importance of the free flow of personal data within the Union and the of the underlying need to create an environment of trust that will allow the digital economy to develop

text: network and

text: across the internal market. The addition of resilience as a fourth element of security in

text: information systems

text: GDPR is a clear indication of the interconnection between the two legal texts.

text: and services is a

text: According to the NISD, competent authorities as well as data protection authorities prerequisite for the should cooperate and exchange information on all relevant matters to tackle any security of any data personal data breaches resulting from incidents.

text: processing operation. STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS 2.3.1 Scope

text: The NISD applies only to two broad categories of undertakings. NISD covers all processing

text: operations, including those with

text: 1. DSPs that provide important resources for their users in today’s digital personal data, but only as long economy. Three categories of DSPs are considered (online

text: as they are critical for the

text: marketplaces, online search engines and cloud computing services).

text: provision of the undertaking’s

text: Micro- and small enterprises are exempted.

text: services.

text: 2. OESs, that provide services “essential to the maintenance of critical societal and/or economic activities”. On the contrary, GDPR is limited

text: only to personal data

text: Online market places and online search engines are mostly addressed to

text: processing operations, but it is

text: individuals, so proper functioning of these undertakings is highly related

text: applicable to every undertaking

text: to the protection of personal data. Cloud computing services might be addressed to individuals or offered to businesses, but it is also highly involved in such a processing likely that they are used for personal data processing operations as well. operation, regardless of its size.

text: In the case of OESs, it is more complicated to come to a generic conclusion whether personal data processing is taking place due to a legal obligations, a legitimate interest, consent etc. The correlation of the critical operations of such an operator with personal data protection operations might vary drastically, depending on the nature of operations of each sector, the associated risks and the introduction of personal data processing techniques in their core operations. For example, the health sector is highly linked to personal data, while core operations of drinking water supply and distribution seem less dependent on personal data processing operations. However, the gradual introduction of new digital solutions, like IoT and smart metering, highly relying on individuals’ habits, and the broad notion of personal data could lead to a change in the future, taking into account also the increased possibilities of indirect identification through data inference even when data de-identification techniques have been implemented (see (ENISA, 2015B)).

text: 2.3.2 Security Incidents

text: Under the NISD ‘incident’ means any event having an actual adverse effect on the security of network and information systems. Not all security incidents are within the scope of the NISD. The NISD Cooperation Group has identified that for OESs (NIS Cooperation Group, 2018B), incidents under scope are those affecting the availability, authenticity, integrity or confidentiality of networks and information systems (used in the provision of the essential service). In the case of DSPs the incident should have an impact on the availability, authenticity, integrity or confidentiality of the digital service. Incidents reported to a CA are those having a “significant impact” on the continuity of the essential service and those having a substantial impact on the provision of a digital service.

text: Under the GDPR a 'personal data breach' is defined as a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. In practice, incidents that fall under the GDPR are security incidents affecting personal data and that may impact individuals’ rights and freedoms, so data breaches are a subset of security incidents. Reportable data breaches are those that are likely to result in a risk to the rights and freedoms of natural persons (see more details in (

text: In the context of this report, a security incident can be defined as an event that has an impact

text: Organisations

text: on the security of the network and information system or on the security of the digital service or

text: should also have in

text: on the processing of personal data. Organisations that face an incident will need to assess whether they are obliged to notify under each piece of legislation or not. place procedures

text: for the response,

text: Figure 1: Security incidents under NISD and GDPR. mitigation, recovery

text: and remediation from such an incident.

text: These procedures can be harmonised to the maximum possible extent for the NISD as well as for the GDPR. For example, healthcare or cloud providers might increase data availability by duplicating data (thus reducing the likelihood of negative impacts on individuals arising from absence of a backup) or implementing multihoming on storage facilities (thus reducing the likelihood of negative impact on operations arising from an infrastructural failure). This way they could ensure continuity of the services offered and access to personal data, to meet the requirements arising from both legal acts.

text: Figure 2: Incident handling for NISD and GDPR

text: GDPR reporting Impact on Data Protection

text: Incident Incident Handling

text: Despite their common elements, reporting procedures might also differentiate due to the impact of reporting periods on them. However, incident reporting and communicating procedures

text: (Articles 33 and 34 of the GDPR or articles 14(3) and 16(3) of the NISD) are outside the scope of this report and organisations should consult the already available guidance on the subject .

text: 2.3.3 The use of an Information Security Management System Both legal acts

text: NISD provisions do not directly provide for the establishment of an information management system. However, since an obligation to have regard to the “state of the art” is explicitly stated, it require the use of is evident that the use of an information security management system is encouraged. That is an information also suggested by (NIS Cooperation Group, 2018A) and the Commission’s Implementing security

text: Regulation (EU) 2018/151

text: management system:

text: GDPR provisions on information security go beyond the mere adoption of specific security measures by supporting the establishment of a thorough information management system for the protection of confidentiality, integrity, availability and resilience of personal data. Article 32 of One explicitly for the GDPR explicitly provides for a process for testing, assessing and evaluating the security of critical effectiveness of the adopted information security measures, which indirectly calls for such an

text: operations

text: information security management system.

text: The other for the

text: It is worthwhile noticing that security measures in the GDPR are also envisaged as means to

text: 8 protection of

text: demonstrate compliance with all principles of the Regulation , i.e. for the lawfulness of processing. For the purpose of this report, analysis is limited only to measures specifically personal data linked to the security of information systems and to Article 32 of the GDPR without making a processing. That is broad legal analysis of all the principles relating to processing of personal data.

text: where both legal acts meet. 2.4 Summary

text: Following the analysis in the previous sections, Table 1 below provides a comparative summary of the NISD and GDPR security provisions.

text: Table 1: Summary of NISD and GDPR security provisions

text: Characteristic NISD GDPR

text: 2.5 ENISA Guidance Documents on NISD & GDPR Security Measures

text: Over the last years ENISA has published several guidance documents on security requirements in the context of the NISD as well as of the GDPR. In 2018, the NIS Cooperation Group issued a reference document on security measures for OES and Commission issued an Implementing Act on the elements to be taken into account by digital service providers for managing the risks posed to the security of network and information systems. Having noted that, the following is the list of documents which is the basis for the subsequent analysis.

text: 1. Commission Implementing

text: Regulation (EU) 2018/151

text: laying down rules for application of

text: Directive (EU) 2016/1148

text: of the European Parliament and of the Council as regards further specification of the elements to be taken into account by digital service

text: providers for managing the risks posed to the security of network and information systems and of the parameters for determining whether an incident has a substantial impact. 2. ENISA ‘Technical Guidelines for the implementation of minimum security measures for Digital Service Providers’, (ENISA 2016A) 3. The NIS Cooperation Group Publication 01/2018 - Reference document on security measures for Operators of Essential Services 4. ENISA, ‘Guidelines for SMEs on the security of personal data processing’, (ENISA 2016B)

text: A brief presentation of these documents takes place in the next sections.

text: 2.6 Guidelines relevant to NISD security measures

text: Commission Implementing

text: Regulation (EU) 2018/151

text: specifies five (5) security elements to be taken into account by DSPs to achieve a high common level of security of network and information systems. This Regulation states high level objectives that DSPs must mandatorily use when identifying the appropriate technical and organizational measures, using a risk based approach.

text: In (ENISA, 2016A) common baseline security objectives for DSPs are defined. This study lists 27 security objectives (SOs) for DSPs. In those 27 SOs, security measures are included and are set against well-known industry standards, national frameworks and certification schemes.

text: The NIS Cooperation Group issued a reference document on security measures for OES (NIS Cooperation Group, 2018A). In this report the group, taking into account the views of all MSs, including the specific implementation of security measure provisions in their national legislation, agreed on seven principles and suggested a list of security measures’ domains. Within each domain the group abstractly described security requirements.

text: 2.7 Guideline relevant to GDPR security measures

text: In (ENISA, 2016B) the Agency provides guidance tailored for SMEs, following a risk-based methodology. Since SMEs do not always have the necessary expertise and resources to perform a proper risk assessment, this study aims to facilitate them in understanding the context of personal data processing operations and subsequently assess the associated security risks. Organizational and technical security measures for the protection of personal data, which are appropriate to the risk presented, are proposed. These measures can be adopted by SMEs in order to achieve compliance with the GDPR’s “no one-size-fits-all approach”. SMEs have to identify the level of risk, depending on nature, scope, context of processing along to the types and volumes of data processed. Then, security measures are proposed, in order to mitigate the identified threats.

text: 2.8 How enterprises can consult the available guidance?

text: As mentioned earlier, the starting point for OESs and DPSs should be the guidance produced by ENISA and the NISD CG. More specifically (ENISA, 2016A) interpreted in the light of the Commission Implementing

text: Regulation (EU) 2018/151

text: , should be the starting point for DSPs, while (NIS Cooperation Group, 2018A) should be the starting point in the case of OES. Taking the security objectives described in those reports as the baseline, the requirements of GDPR as presented in (ENISA, 2016B) can be analysed against them, in order to identify the areas where NISD security measures should be enhanced, for an operator/provider to be also compliant with data protection provisions. Although the above guidance has been produced having OESs and DSPs in mind, the proposed approach can also be used for every organisation that plans to implement security measures covering also the protection of personal data.

text: Do notice, that this approach can be used only for determining the proper security measures for the processing operations that involve personal data and does not cover all stages of the proper design and implementation of a data processing operation, including a data protection impact assessment.

text: 3. SECURITY REQUIREMENTS

text: Regulation (EU) 2018/151

text: 3.1.1 How to use the tables

text: Categories of security measures present in the guidance documents (ENISA, 2016A) and (ENISA, 2016B) cover, similar or even the same security objectives. For more guidance and possible levels of sophisticated implementation of the security measures, the DSP should consult the detailed guidance documents. One should also seek specialised guidance on topics of particular importance to data protection in the documents published by the EDPB, WP29 and the Commission both in the context of the GDPR e.g. guidance on data breaches, data portability and in the context of specific data processing operations e.g. cloud providers, transfers to third countries, processing data of employees or the use of CCTV systems.

text: 3.1.2 Security requirements for DSPs tables

text: Commission Implementing

text: Regulation (EU) 2018/151

text: dictates five (5) security mandatory elements for DSPs. The related guidance, namely (ENISA, 2016A), identified 27 Security Objectives (SOs), with the aim to cover all categories of security measures relevant to a DSP’s resilience.

text: In the following table the SOs are grouped by the elements specified in the Implementing Regulation. To facilitate the reader, in the second column we provide the title of the SO, followed by the specific provision on the Implementing Regulation that it aims to cover (enclosed in parenthesis). The last part of the second column, enclosed in square brackets, lists the SOs number, following the numbering of (ENISA, 2016A). For the same purpose, the third column provides the short description of that particular SO, as presented in that paper.

text: The next step is to map this set of measures with those presented in (ENISA, 2016B) which are related to data protection. Each SO is analysed and enhancements are proposed to encounter the differences in the security objectives arising from the (ENISA, 2016B). A brief justification of the proposal is given followed by a reference (in parenthesis) to the specific security category or categories, as presented in (ENISA, 2016B), that correspond to this security measure.

text: To summarise the use of this table, the DSP should:

text: 1. Start from (ENISA, 2016A) and then assess whether existing security measures can successfully mitigate the risks on the networks and information systems by using the second column of the table. 2. Understand the additional elements required for this specific measure in order to mitigate the risks on personal data by reading the last column of the table. 3. Get deeper guidance on how this enhancement might be implemented from (ENISA, 2016B).

text: 3.1.1.1 Security of Systems and facilities

text: Data protection requirements S/N Security Objective Description (ENISA, 2016A) (ENISA, 2016B)

text: Information

text: Security Policy The DSP shall establish and maintain an information security (art 2.1.a – Information System Security Policy should also explicitly address the 1. policy. The document details information on main assets and managing protection of personal data. (4.1.1.1) processes, strategic security objectives. information

text: security) [SO 01]

text: The DSP shall establish and maintain an appropriate governance The conducted risk analysis should cover risks to the rights and freedoms and risk management framework, to identify and address risks for Risk Management of natural persons and consider the specificities of risk management for the security of the offered services. Risk management 2. (art 2.1.a – risk personal data processing. In some cases, a Data Protection Impact procedures can include (but are not limited to), maintaining a list analysis) [SO 02] Assessment could be mandatory. Consider using DPIA tools and data of risks and assets, using Governance Risk management and 9 protection risk assessment methodologies . (2.3.2, 3) Compliance (GRC) tools, Risk Assessment (RA) tools, etc.

text: Roles and Personnel with access to personal data should have clearly defined and The DSP shall assign appropriate security roles as well as Responsibilities documented responsibilities. Relevant roles shall be based on a need to 3. security responsibilities to designated personnel (i.e. CSO, CISO, (art 2.1.a – human know basis and frequently been reviewed. Consider the appointment of a CTO etc.). 10 11 resources) [SO 03] DPO , which could be obligatory under article 37 of the GDPR . (4.1.1.2)

text: The DSP shall perform appropriate background checks on

text: Background personnel (employees, contractors and third party users) before Background checks and any other processing of employees data for checks hiring, if required, for their duties and responsibilities provided 4. security purposes should be in line with GDPR. Relevant guidance from (art 2.1.a - human that this is allowed by the local regulatory frame-work. 12 DPAs should be consulted resources) [SO 05] Background checks may include checking past jobs, checking

text: professional references, etc.

text: Security and Data Protection Personnel involved in the processing of personal data shall be properly The DSP shall verify and ensure that personnel have sufficient informed about their duties to confidentiality and their data protection knowledge and security. Personnel shall be provided with regular training, 5. training obligations. Training, also on a periodic basis where appropriate, should be appropriate to their role. This is for example achieved through targeted to personnel’s roles, especially for key personnel involved in high (art 2.1.a - human awareness raising, security education, personnel training etc. risk processing. (4.1.3.1, 4.1.3.2) resources) [SO 06]

text: Security S/N Description (ENISA, 2016A) Data protection requirements (ENISA, 2016B) Objective

text: Personnel The DSP shall establish and maintain an appropriate process for changes The same SO is applicable to systems supporting personal data

text: 6. managing changes in personnel or changes in their roles and (art 2.1.a - human processing. (4.1.1.2, 4.1.1.3) responsibilities. resources) [SO 07]

text: Operating

text: procedures The DSP shall establish and maintain procedures for the The same SO is applicable to systems supporting personal data

text: (art 2.1.a – operation of key network and information systems by personnel processing. (4.1.1.1). Any update on operating procedures, user manual,

text: security of (i.e. operating procedures, user manual, administration administration procedures for critical systems should be delivered to the

text: operations) [SO procedures for critical systems etc.) relevant personnel quickly and in a push mode.

text: Integrity of network

text: components, The same SO is applicable to systems supporting personal data information The DSP shall establish, protect and maintain the integrity of its processing; especially on system, entry points e.g. servers and systems and own network, platforms and services by taking steps to prevent workstations. Mobile/portable devices increase exposure to theft and system entry security incidents. The goal is the protection from viruses, code 8. accidental loss of personal data and should be treated with extra care with points injections and other malware that can alter the functionality of the use policy and, where appropriate, platforms for the remote management (art 2.1.a – systems or integrity or accessibility of information. All information of terminals. security systems should be considered. (4.2.3, 4.2.4, 4.2.6) architecture) [SO

text: Change The DSP shall establish and maintain change management management The same SO is applicable to systems supporting personal data procedures for key network and information systems. These may (art 2.1.a – system processing. Change management procedures should also focus on 9. include for example, change and configuration procedures and life cycle mitigating the risks of unauthorised disclosure, modification or destruction processes, change procedures and tools, procedures for applying management) [SO of personal data. (4.1.1.5) patches etc. 13]

text: Asset

text: management The DSP shall establish and maintain asset management The same SO is applicable to systems supporting personal data (art 2.1.a - system 10. procedures and configuration controls for key network and processing. IT resources should include the means of personal data life cycle information systems. processing. (4.1.1.4) management) [SO

text: Security of data at The same SO is applicable to systems supporting personal data Rest The DSP establishes and maintains procedures for the protection processing, especially servers, databases, workstations and

text: (art 2.1.a – secure of data at rest mobile/removable devices (e.g. through hardening and encryption or data data) [SO 23] pseudonymisation) (4.2.3) Application lifecycle security Application development should respect the principles of data protection (art 2.1.a – system The DSP establishes and maintains a policy, which ensures that by design and by default . All personal data processing operations should

text: life cycle applications are developed in a manner which respects security. be designed with data protection in. The use of privacy enhancing management) [SO techniques is recommended (4.2.7) 25]

text: The same SO is applicable to systems supporting personal data Physical and The DSP establishes and maintains policies and measures for processing. The use of physical security measures entailing processing of environmental physical and environmental security of data canters such as 13. personal data (e.g. biometrics, CCTV systems) should be in line with the security physical access controls, alarm systems, environmental controls GDPR (4.2.9)14 (art 2.1.b) [SO 08] and automated fire extinguishers etc.

text: The DSP establishes and maintains appropriate security Security of measures to ensure the security of supporting utilities such as The same SO is applicable to critical systems supporting personal data 14. supporting utilities electricity, fuel, HVAC etc. For example, this may be through the processing. The use of mutual authentication between network and (art 2.1.c) [SO 09] protection of power grid connections, diesel generators, fuel devices is recommended supplies, etc.

text: Security Data protection requirements S/N Description (ENISA, 2016A) Objective (ENISA, 2016B)

text: Third party relations should necessarily be governed by contract or other The DSP establishes and maintains a policy with security legal act. Contracts should include specific clauses referring to the rules of Third party requirements for contracts with suppliers and customers. SLAs, processing of the security of personal data and the management of 15. management outsourcing agreements etc., are established to ensure that the 15 personal data breaches. Further attention is required when personal (art 2.1.c) [SO 04] dependencies on suppliers and residual risks do not negatively data are transferred to third parties (data processors) in third countries affect security of the offered services. 16 (outside the E.E.A.) . (4.1.1.6)

text: Access control to The DSP establishes and maintains appropriate policies and The same SO is applicable to systems supporting personal data network and measures for access to business resources. For example, zero processing. Access to these systems should be based on the ‘need to 16. information trust model, ID management, authentication of users, access know’ principle. See also (ENISA, 2018B) pp.18-27 for an analysis of systems control systems, firewall and network security etc. different types of access control systems. (4.1.1.3, 4.2.1) (art 2.1.d) [SO 10]

text: The DSP should establish and maintain an appropriate policy for Interface security The same SO is applicable to systems supporting personal data 17. keeping secure the interfaces of the services that use personal (art 2.1.d) [SO 24] processing. (4.2.4) data.

text: The establishment of a personal data archiving and deletion as well as

text: Data deletion / The DSP establishes a data deletion and equipment disposal equipment disposal policy is an obligation arising from GDPR’s principle of

text: disposal policy. storage limitation and the obligation to respond to a data subject request

text: under

text: article 17

text: , where applicable. (4.2.8)

text: 3.1.1.2 Incident Handling

text: The DSP establishes and maintains procedures for Appropriate procedures should also be in place for detecting and appropriately detecting and responding to security responding to personal data breaches in particular when data Incident detection & Response incidents. These should consider detection, response, 1. processors are involved. For detailed guidance, see the relevant text (art 2.2.{a,c,d}) [SO 15] mitigation, recovery and remediation from such an incident. 17 endorsed by the EDPB . Lessons learned should also be adopted by the service provider. (4.1.2.1)

text: Appropriate procedures, including an assessment of the impact of a The DSP establishes and maintains appropriate personal data breach on the fundamental rights of the individuals, Incident reporting 2. procedures for reporting and communicating about security should also be in place for reporting breaches to the competent SAs (art 2.2.b) [SO 16] incidents and. and possibly, in case of more severe risks, to the affected individuals

text: 3.1.1.3 Business Continuity Management

text: The same SO is applicable to systems supporting personal data The DSP establishes and maintains contingency plans and Business continuity processing with the goal to restore availability and access to personal 1. a continuity strategy for ensuring continuity of the services (art 2.3.a) [SO 17] data in a timely manner. Plans should also cover services critical for offered. responding to data subjects rights requests (4.1.2.2)

text: Disaster recovery capabilities The DSP establishes and maintains an appropriate As above, the same SO is applicable to systems supporting personal 2. disaster recovery capability for restoring the in case of data processing with the goal to restore availability and access to (art 2.3.b) [SO 18] natural and/or major disasters. personal data in a timely manner (4.1.2.2, 4.2.5)

text: 3.1.1.4 Monitoring, Auditing and Testing

text: The DSP establishes and maintains procedures and Monitoring and logging systems for monitoring and logging of the offered services The same SO is applicable to systems supporting personal data 1. and user actions (logs of user actions, system processing. Note that processing of personal data for monitoring and (art 2.4.a) [SO 19] transactions/performance monitors, automated monitoring logging should be in line with GDPR (4.2.2) tools etc.).

text: The DSP establishes and maintains appropriate procedures The same SO is applicable to systems supporting personal data System tests 2. for testing key network and information systems processing. When possible, testing procedures should respect the (art 2.4.b) [SO 20] underpinning the offered services. principle of data minimization, e.g. by using dummy data.

text: Security assessments The DSP establishes and maintains appropriate procedures The same control is applicable to systems supporting personal data

text: (art 2.4.c) [SO 21] for performing security assessments of critical assets. processing

text: The same SO is applicable to systems supporting personal data Customer Monitoring and log The cloud provider grants customers access to relevant processing. Notice also that relation between a cloud provider acting 4. access transaction and performance logs so customers can as data processor on the basis of instructions given by its customers (art 2.4.c) [SO 27] investigate issues or security incidents when needed. (data controllers), should be governed by a written contract, according to the GDPR art. 28.

text: 3.1.1.5 Compliance with (Inter) national Standards

text: The DSP establishes and maintains a policy for checking Compliance and enforcing the compliance of internal policies against The same SO is applicable to systems supporting personal data 1. the national and EU legal requirements and industry best processing. Compliance with GDPR obligations should be a core (art 2.5) [SO 22] practices and standards. These policies are reviewed on a element to this end. regular basis.

text: Online market place and cloud providers use standards Interoperability and portability 18 which allow customers to interface with other digital The GDPR provides also for the right to portability . For detailed 2. 19 services and/or if needed to migrate to other providers guidance see the relevant text endorsed by the EDPB . (art 2.5) [SO 26] offering similar services.

text: STOCK TAKING OF SECURITY REQUIREMENTS SET BY DIFFERENT LEGAL FRAMEWORKS ON OES AND DSPS 3.2 Mapping of security measures stemming from Cooperation Group’s guidance 3.2.1 How to use the tables

text: Typically, OESs belong to the class of large companies and are vital for the modern society and the economy. Their operation is heavily dependent on ICT. However, they do not always rely on personal data processing. Specialized security standards have been in place for many years for each of these sectors , while some of the sectors are also regulated from sectoral national authorities. In addition, the level of dependence of each sector on ICT and the level of correlation of each section with personal data processing varies drastically. However, since both NISD and GDPR share a common information security background, categories of security measures, as presented in the table above, cover similar or even the same security objectives. We can distinguish in the following:

text:  Domains that need to take into account data protection risks. These mostly include domains related to Information System Security Governance, Risk Management, Ecosystem Management and Incident Management.  Domains where the envisaged security objectives tend to be identical. Examples of these domains are asset management, IT security and administration domains, identity and access management and procedures related to IT maintenance, physical and environmental security and continuity of operations.  Domains that are significantly critical for core OES activities. These domains include all measures related to industrial control systems, where limited data processing operations are expected, the level of logging analysis, which is dependent on the expected high risk, communication with CSIRSTs and crisis management.  Domains that although, not included in the guidelines of the NIS Cooperation Group, should also be considered, in case of processing of personal data (marked with ‘+’ in the table). In the table above, two such security objectives are added. The first relates to how an OES should develop (and not only maintain, that was already tackled) applications related to personal data, while the second is related to GDPR’s principle of storage limitation.

text: Our goal is to provide a table that can be used as a reference. OESs should assess whether their existing security measures can successfully mitigate their risks, including those on data protection, using the table to identify the security measures that should be enhanced. In doing so, they need to analyse their operations and identify personal data processing activities that are critical for the provision of their services. Clearly, there is no “one-size-fits-all” solution, even within the same sector or subsector. For detailed guidance, operators should rely on appropriate sector specific security standards and consult the available guidance documents.

text: 3.2.2 Security requirements for OES

text: A similar approach for the security measures for OESs is proposed which uses the (NIS Cooperation Group, 2018A) as a starting point for this exercise. In this reference document, thirty (30) domains of security measures, divided into 4 parts, are identified. These domains are listed in the second column of the table and cover the broad spectrum of security measures relevant to an OES. The reader should consult the original document for the full description of the security measures. Similarly to the previous section, this set of measures is mapped with those presented in (ENISA, 2016B) which are related to data protection. Each measure is analysed and additional measures are proposed for personal data security. In the third column, a short description of the proposed enhancements accompanied by a reference –in parenthesisto the relevant security measure, arising from (ENISA, 2016B), is provided.

text: To summarise the use of these tables, the OES should:

text: 1. Start from (NIS Cooperation Group, 2018A) and assess whether existing security measures can successfully mitigate the risks on the networks and information systems by using the second column of the table. 2. Understand the additional elements required for personal data security by reading the last column of the table. 3. Get deeper guidance on how this data protection security requirements might be implemented from (ENISA, 2016B).

text: 3.2.2.1 Governance and ecosystem

text: PART 1 – GOVERNANCE AND ECOSYSTEM

text: 1.1 INFORMATION SYSTEM SECURITY GOVERNANCE & RISK MANAGEMENT

text: S/N Domain Data protection requirements (ENISA, 2016B)

text: The conducted risk analysis should focus on the risks to the rights and freedoms of natural persons. If a Data Protection Impact Information System Security 22 1 Assessment was carried out , mandatorily or voluntarily, the outcome of this assessment can produce mandatory security Risk Analysis measures to address the data protection risks. (2.3.2, 3)

text: Information System Security 2 Information System Security Policy should also explicitly address the basic principles for the protection of personal data. (4.1.1.1) Policy

text: Information System Security Data protection risks should be part of the accreditation process and data protection residual risks should be managed and 3 Accreditation documented. Attention should be paid to the possible need for DPIAs or consultation with the GDPR supervisory authority.

text: Information System Security 4 Indicators related to data protection risks should also be considered. Indicators

text: Information System Security 5 Information system security assessments and audit procedures should consider data protection risks. Audit

text: Personnel with access to personal data should have clearly defined and documented responsibilities. Relevant roles shall be based on a need to know and reviewed on a regular basis. Knowledge and training should be ensured for Confidentiality and Data Protection, according to personnel’s roles. Personnel involved in the processing of personal data is properly informed about its duty 6 Human Resource Security to confidentiality and its data protection obligations. Training should be appropriate to personnel’s roles, especially for key personnel involved in high risk processing. The role of the DPO includes, awareness-raising and training of staff involved in processing operations. (4.1.1.2, 4.1.3.1, 4.1.3.2)

text: The same control is applicable. IT resources should include the means of personal data processing. Formal internal accreditation 7 Asset Management procedure of most critical resources could be implemented. (4.1.1.4)

text: 1.2 ECOSYSTEM MANAGEMENT

text: Ecosystem mapping should take into consideration the processing of personal data (e.g. processors, transfers to third parties). 1 Ecosystem Mapping 23 Relations concerning recipients of personal data shall be documented . (4.1.1.6)

text: Third party relations should, necessarily, be governed by contract or other legal act. Contracts should include specific clauses referring to the security of personal data and the management of personal data breaches. Further attention is required when 2 Ecosystem Relations personal data are transferred to third parties (data processors) in third countries (outside the E.E.A.) when chapter V of the GDPR applies . (4.1.1.6)

text: 3.2.2.2 Protection

text: PART 2 – PROTECTION

text: 2.1 IT SECURITY ARCHITECTURE

text: The same control is applicable to systems supporting personal data processing, especially system entry points e.g. servers, 1 Systems Configuration workstations and mobile devices (4.2.3, 4.2.6)

text: 2 System Segregation The same control is applicable to systems supporting personal data processing, especially servers and database servers. (4.2.3.1)

text: The same control is applicable to systems supporting personal data processing. Traffic filtering and monitoring should be in line with 3 Traffic Filtering 26 GDPR . (4.2.4)

text: Procedures related to the security of personal data should include privacy enhancing technologies, e.g. the use of encryption or 4 Cryptography 27 pseudonymisation. Depending on the case, different techniques might be applicable . (4.2.3.1, 4.2.4)

text: 2.2 IT SECURITY ADMINISTRATION

text: 1 Administration Accounts The same control is applicable to administrators of systems supporting personal data processing. (4.1.1.3, 4.2.1)

text: Administration 2 The same control is applicable to administrators of systems supporting personal data processing. (4.1.1.3, 4.2.1) Information Systems

text: 2.3 IDENTITY AND ACCESS MANAGEMENT

text: Authentication and 1 The same control is applicable to accounts of systems supporting personal data processing (4.2.1) Identification

text: The same control is applicable to accounts of systems supporting personal data processing. See also (ENISA, 2018B) pp.18-27 for 2 Access Rights an analysis of different types of access control systems. (4.1.1.3)

text: 2.4 IT SECURITY MAINTENANCE

text: IT Security Maintenance 1 The same control is applicable to systems supporting personal data processing. (4.1.1.5, 4.2.7) Procedure

text: Industrial Control 2 Not applicable Systems

text: The OES should establish and maintain a policy which ensures that applications requiring processing of personal data are developed Application lifecycle + in a manner which is compliant to data protection and respects security, including the obligations of data protection by design and by security 28 default . (4.2.7)

text: Where processing of personal data is required, the establishment of a personal data deletion and equipment disposal policy is an + Data deletion / disposal obligation arising from GDPR’s principle of storage limitation. (4.2.8)

text: 2.5 PHYSICAL AND ENVIRONMENTAL SECURITY

text: Physical and The same control is applicable to systems supporting personal data processing. The use of physical security measures entailing 1 29 Environmental Security processing of personal data (e.g. CCTV systems) should be in line with GDPR (4.2.9)

text: 3.2.2.3 Defence

text: PART 3 – DEFENCE

text: 3.1 DETECTION

text: 1 Detection 2 Logging The same controls are applicable to systems supporting personal data processing. Analysis of data flows, logging and logs correlation should be in line with GDPR . (4.2.2) Logs Correlation and 3 Analysis

text: 3.2 COMPUTER SECURITY INCIDENT MANAGEMENT

text: Information System 1 Security Incident Appropriate procedures should be in place for responding to personal data breaches . (4.1.2.1) Response Appropriate procedures, including an assessment of the effect of a breach to personal data, should be in place for reporting personal 2 Incident Report data breaches to the competent SAs and possibly to the affected individuals (4.1.2.1) Communication with 3 Competent Authorities See requirements for the notification of personal data breaches under GDPR. and CSIRTs

text: 3.2.2.4 Resilience

text: PART 4 – RESILIENCE

text: 4.1 CONTINUITY OF OPERATIONS

text: Business Continuity The same control is applicable to systems supporting personal data processing with the goal to restore availability and access to 1 Management personal data in a timely manner. Plans should also cover services critical for responding to data subjects rights requests (4.1.2.2) Disaster Recovery The same control is applicable to systems supporting personal data processing with the goal to restore availability and access to 2 Management personal data in a timely manner (4.1.2.2, 4.2.5)

text: 4.2 CRISIS MANAGEMENT

text: Crisis Management 1 The same control is applicable to systems supporting personal data processing. (4.1.2.2) Organization Crisis Management 2 The same control is applicable to systems supporting personal data processing. (4.1.2.2) Process

text: 4. CONCLUSIONS - RECOMMENDATIONS

text: NISD and GDPR have both reinforced the provisions on information security, but from a different perspective. NISD aims to achieve a high level of resilience and security of network and information systems for entities that are essential for the functioning of the European economy, for the protection of critical services (e.g. health) as well as for the well-being of the citizen. GDPR aims to strengthen the protection of personal data, reinforcing the provisions on information security. Both legislative acts share a common information security background. Operators of Essential Services and Digital Service Providers face the burden of compliance with two sets of provisions with potential overlaps and unnecessary administrative burden.

text: This report aims to analyse the differences and similarities, based on ENISA technical documents, identify the overlaps and provide guidance to OESs, DSPs as well as to organisations that offer services to them, on how to implement technical and organisational measures that are appropriate for both set of provisions. Compliance cannot be merely formal or based on the implementation of closed checklists, but linked to the “context” where an operation takes place and the actual risks. Undertakings should follow methodologies that fit to their business sector to implement or assess their security measures, based on the pre-existing guidance. The proposed list of security objectives is aimed to provide a good starting point for this assessment.

text: While performing the analysis of selected measures categories, a number of conclusions and relevant recommendations were drawn and are discussed below.

text: A common risk management framework

text: Since both the NISD and the GDPR follow a risk based approach, managing risks can be achieved through one process by, taking into account security and data protection risks and their essential differences, especially on the way the risks are mitigated. Undertakings can benefit from a common risk management framework that uses common controls thus making it efficient and cost-effective, while at the same time making it easy to support risk management decisions. Notice that although there are security and privacy risk management frameworks , such an approach must be suitable for the EU legal framework and the notion of data protection as envisaged with the GDPR. Such a harmonised approach could also be beneficial to other legal frameworks that follow a risk based approach and can facilitate the establishment of the Digital Single Market.

text: Specialized guidance on each sector

text: From the analysis presented, it is obvious that the level of risk depends on the exact information (including personal data) processing activities and network dependencies of each entity. However, a contextual analysis of risks cannot be performed uniformly for every industry sector (or even subsector) that fall within the scope of the NISD. To further advance the level of security of network and information systems and data protection one needs to explore these activities and provide specialised guidance. A thorough analysis is required for each subsector,

text: through cooperation of experts familiar with the particular subsector, security of network and information systems and data protection.

text: Specialised guidance on emerging data protection and security techniques

text: Competent EU bodies and research bodies should continue to provide specialised guidance on “state-of-the-art” data protection and security techniques. That will facilitate the adoption and deployment of these techniques throughout EU.

text: Synergies between NISD and GDPR authorities

text: NISD competent authorities (and CSIRTs) and Data Protection Authorities should also establish a method of cooperation, especially when dealing with security incidents. NISD provides for such a cooperation, but it is left up to national legislation. In order to achieve a consistent level of cooperation between these authorities, member states and authorities could benefit from a list of recommendations on how to establish synergies and put into practise collaborative and cooperative mechanisms.

text: Certifications

text: The new regulation on ENISA (''Cybersecurity Act'') provides for a role of the agency on cybersecurity certification schemes. On the other hand, the GDPR provides for the establishment of certification mechanisms for its own purposes. A channel of co-operation between these two schemes could be explored in the future for the benefit of all involved parties in the area of information security.

text: 5. REFERENCES

text: CNIL. (2018). THE CNIL’S GUIDE ON SECURITY OF PERSONAL DATA. Retrieved from https://www.cnil.fr/en/new-guide-regarding-security-personal-data

text: ENISA. (2012). Appropriate security measures for Smart Grids, Guidelines to assess the sophistication of security measures implementation. Retrieved from https://www.enisa.europa.eu/publications/appropriate-security-measures-for-smartgrids

text: ENISA. (2014A). Technical Guideline on Security measures for

text: Article 4

text: and

text: Article 13

text: a - Version 1.0, December 2014. Retrieved from https://www.enisa.europa.eu/publications/guideline-on-security-measures-for-article-4and-article-13a

text: ENISA. (2014B). Privacy and Data Protection by Design – from policy to engineering. Retrieved from https://www.enisa.europa.eu/publications/privacy-and-data-protection-by-design

text: ENISA. (2015A). Information security and privacy standards for SMEs - Recommendations to improve the adoption of information security and privacy standards in small and medium enterprises. Retrieved from https://www.enisa.europa.eu/publications/standardisation-for-smes

text: ENISA. (2015B). Privacy by design in big data - An overview of privacy enhancing technologies in the era of big data analytics. Retrieved from https://www.enisa.europa.eu/publications/big-data-protection

text: ENISA. (2016A). Technical Guidelines for the implementation of minimum security measures for Digital Service Providers. Retrieved from https://www.enisa.europa.eu/publications/minimum-security-measures-for-digitalservice-providers/

text: ENISA. (2016B). Guidelines for SMEs on the security of personal data processing. Retrieved from https://www.enisa.europa.eu/publications/guidelines-for-smes-on-the-security-ofpersonal-data-processing

text: ENISA. (2016C). Privacy and Security in Personal Data Clouds. Retrieved from https://www.enisa.europa.eu/publications/privacy-and-security-in-personal-data-clouds

text: ENISA. (2016D). Cyber Security and Resilience of smart cars, Good practices and recommendations. Retrieved from https://www.enisa.europa.eu/publications/cybersecurity-and-resilience-of-smart-cars

text: ENISA. (2017A). Incident notification for DSPs in the context of the NIS Directive - A comprehensive guideline on how to implement incident notification for Digital Service Providers, in the context of the NIS Directive. Retrieved from

text: ENISA. (2017B). Mapping of OES Security Requirements to Specific Sectors. Retrieved from https://www.enisa.europa.eu/publications/mapping-of-oes-security-requirements-tospecific-sectors/

text: ENISA. (2017C). Handbook on Security of Personal Data Processing. Retrieved from https://www.enisa.europa.eu/publications/handbook-on-security-of-personal-dataprocessing

text: ENISA. (2018A). Guidelines on assessing DSP and OES compliance to the NISD security requirements - Information Security Audit and Self – Assessment/ Management Frameworks. Retrieved from https://www.enisa.europa.eu/publications/guidelines-onassessing-dsp-security-and-oes-compliance-with-the-nisd-security-requirements

text: ENISA. (2018B). Reinforcing trust and security in the area of electronic communications and online services - Sketching the notion of “state-of-the-art” for SMEs in security of personal data processing. Retrieved from Reinforcing trust and security in the area of electronic communications and online services - Sketching the notion of “state-of-theart” for SMEs in security of personal data processing

text: ENISA. (2018C). Guidance and gaps analysis for European standardisation, Privacy standards in the information security context. Retrieved from https://www.enisa.europa.eu/publications/guidance-and-gaps-analysis-for-europeanstandardisation

text: ENISA. (2018D). Recommendations on shaping technology according to GDPR provisions - Exploring the notion of data protection by default.

text: NIS Cooperation Group. (2018A). Publication 01/2018 - Reference document on security measures for Operators of Essential Services. Retrieved from http://ec.europa.eu/newsroom/dae/document.cfm?doc_id=53643

text: NIS Cooperation Group. (2018B). Publication 02/2018 - Reference document on Incident Notification for Operators of Essential Services - Circumstances of notification. Retrieved from http://ec.europa.eu/newsroom/dae/document.cfm?doc_id=53644

text: NIS Cooperation Group. (2018C). Publication 06/2018 - Guidelines on notification of Digital Service Providers incidents - Formats and procedures. Retrieved from http://ec.europa.eu/newsroom/dae/document.cfm?doc_id=53675

text: NIST. (2018). SP 800-37 Rev. 2 - Risk Management Framework for Information Systems and Organizations: A System Life Cycle Approach for Security and Privacy. Retrieved from https://csrc.nist.gov/publications/detail/sp/800-37/rev-2/final

text: Directive (EU) 2016/1148

text: of the European Parliament and of the Council of 6 July 2016 concerning measures for a high common level of security of network and information systems across the Union

text: Regulation (EU) 2016/679

text: of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive

text: (General Data Protection Regulation)

text: Commission Implementing

text: Regulation (EU) 2018/151 of 30 January 2018

text: laying down rules for application of

text: Directive (EU) 2016/1148

text: of the European Parliament and of the Council as regards further specification of the elements to be taken into account by digital service providers for managing the risks posed to the security of network and information systems and of the parameters for determining whether an incident has a substantial impact

text: Annex: Terminology and Abbreviations

text: For brevity reasons the following terms and abbreviations are used throughout the report:

text:  OES: Operators of Essential Services.  DSP: Digital Service Providers.  NCA: National Competent Authority.  IS: Information Systems.  CIS: Critical Information Systems.  EU MS: European Union Member States.  ISO: International Organization for Standardization.  NIST: National Institute of Standards and Technology.  ISA: International Society of Automation.  ICT: Information and Communication Technologies.  NISD: The Directive on security of network and information systems  GDPR: General Data Protection Regulation  WP29:

text: Article 29

text: Working Party  EDPB: EU Data Protection Board  SO: Security Objective  SME: Small and Medium Enterprise  SA: Supervisory Authority

text: MAKE SURE THAT THE OUTSIDE BACK COVER WILL BE A LEFT HAND PAGE. INSERT A BLANK RIGHT HAND PAGE IF NECESSARY.

text: -N -EN -944 -19 -03 TP

text: ABOUT ENIS A

text: The mission of the European Union Agency for Cybersecurity (ENISA) is to achieve a high common level of cybersecurity across the Union, by actively supporting Member States, Union institutions, bodies, offices and agencies in improving cybersecurity. We contribute to policy development and implementation, support capacity building and preparedness, facilitate operational cooperation at Union level, enhance the trustworthiness of ICT products, services and processes by rolling out cybersecurity certification schemes, enable knowledge sharing, research, innovation and awareness building, whilst developing crossborder communities. Our goal is to strengthen trust in the connected economy, boost resilience of the Union’s infrastructure and services and keep our society cyber secure. More information about ENISA and its work can be found www.enisa.europa.eu.

text: ISBN 978-92-9204-320-9 DOI 10.2824/73796 doi: 0000.0000/000000