Gender Mainstreaming Manual, Gender Equality in Public Services
Gender Mainstreaming Manual
A book of practical methods from the Swedish Gender Mainstreaming Support Committee (JämStöd)
Swedish Government Official Reports
Gender Mainstreaming Manual
A book of practical methods from the Swedish Gender Mainstreaming Support Committee
Stockholm 2007
Swedish Government Official Reports
This report is on sale in Stockholm at Fritzes Bookshop.
Address: Fritzes, Customer Service, SE-106 47 STOCKHOLM Sweden Fax: 08 690 91 91 (national) +46 8 690 91 91 (international) Tel: 08 690 91 90 (national) +46 8 690 91 91 E-mail: order.fritzes@nj.se Internet: www.fritzes.se
Text: JämStöd Translation: Lingon Layout: Svensk Information
Printed by Edita Sverige AB Stockholm 2007
ISBN 91-38-22731-2 ISSN 0375-250X
Foreword
Gender Mainstreaming Support (JämStöd) is a Swedish committee of inquiry that has worked for two years under a government mandate to provide information about gender mainstreaming and to develop practical methods and models for mainstreaming gender into central government activities. A further task of the committee has been to train central government administrators in the practical implementation of the process. We have collaborated with a number of government agencies that have led the way in seeking to ensure that the services they provide to the general public benefit women and men equally.
This book contains our most tried and tested methods. We hope that it will inspire both those of you who want to start the ball rolling and those who wish to take JämStöd’s methods and models for gender mainstreaming a step further.
As a supplement to this practical manual, we have produced a book of ideas for managers and gender strategists, as well as a separate offprint from it, entitled Gender Equality in Public Services, specifically targeting managers and management groups. We have also delivered a final report to the Government containing our recommendations (SOU 2007:15).
Stockholm, March 2007
Ann Boman Committee Chair
/Ulrika Eklund
Carina Löfgren
Gender Mainstreaming Manual – A book of practical methods 3
4 Gender Mainstreaming Manual – A book of practical methods
Content
| Foreword | 3 |
| Introduction | 6 |
| Procedure for Sustainable Gender Mainstreaming – ‘The Ladder’ | 8 |
| STEP 1 | 13 |
| Gender Equality: The Basics | 14 |
| STEP 2 | 17 |
| Study the Operation | 18 |
| The Gender-Equal Operation | 21 |
| Study the Operational Processes | 24 |
| STEP 3 | 25 |
| Checklist for Planning and Organising Development Work – METS | 26 |
| STEPS 4–6 | 32 |
| JämKART – Gender Equality Survey Analysis and Conclusions | 33 |
| JämKAS Bas | 41 |
| The 4R Method | 47 |
| JämKAS Plus | 53 |
| Process Mapping | 60 |
| STEP 7 | 64 |
| STEP 8 | 65 |
| JämUR – A method for evaluating outcomes | 66 |
| Some definitions | 67 |
| Gender Mainstreaming Manual – A book of practical methods | 5 |
Introduction
If we are to challenge and change an activity or operation, we need working models and methods that help us achieve our aims. Gender mainstreaming is development work with a long-term perspective and only fully bears fruit when it is done systematically.
This book is a compilation of the methods and models that we think are most useful, all of which have been tested in various types of operation. Our hope is that they will be of practical use when you are carrying out a gender equality analysis, producing a plan of action or evaluating your work.
All methods and models come equipped with step-by-step guidelines.
In the introductory chapter, we present our working model Procedure for Sustainable Gender Mainstreaming, or, as we also call it, ‘The Ladder’. This model outlines both the various steps in the gender mainstreaming process and what we believe needs to be done if the work is to have a lasting impact on the operation concerned.
The Ladder is the platform on which the book rests, since we think it is essential to systematically follow a single model when undertaking gender mainstreaming. The Ladder is followed by a presentation of methods and models from steps one to eight.
The first step involves developing an understanding of gender equality. Here, we provide a brief summary of Swedish gender equality policy. In the second step, the focus is on determining the conditions for gender mainstreaming, and here we present three methods: Study the Operation, the Gender-Equal Operation and Examine the Processes.
The third step contains a working model, the Checklist for Planning and Organising Development Work, known as ‘METS’. This tool is appropriate when a management group is about to undertake the task of organising gender mainstreaming work, and provides an overview of what organisation of the work requires.
Steps four to six contain the JämKAS Basic, JämKAS Plus, Process Mapping and JämKART methods. These are appropriate when you are working with inventories, surveying, analysis and the formulation of objectives from a gender equality perspective.
The seventh step does not include a method; here, the organisation is expected to implement the measures planned in steps four to six.
The eighth and final step contains the JämUR method, which is an aid to evaluating the outcome of an operation or activity from a gender perspective.
About the methods
The methods vary in their degree of difficulty: some are simple and easily implemented without any special prior knowledge, while others demand more in-depth skills in method guidance as well as knowledge of gender issues and Swedish gender equality policy. Some of the methods use broad brushstrokes and involve an inventory of the entire operation, while some delve more deeply into a particular issue or activity. In methods involving gender equality analysis, the participants themselves usually carry out the analyses with the help of a skilled supervisor. If the result is to be meaningful, the supervisor must be well acquainted with gender issues and Swedish gender equality policy. Whatever method is to be used, participants should be equipped with a basic awareness of gender issues beforehand if the work is to be meaningful and rewarding.
6 Gender Mainstreaming Manual – A book of practical methods
How the methods should be used
JämStöd recommends that the various methods be adapted to the task in hand. Each method is followed by a description of the expected outcome. If you wish, various parts of the methods can be combined – the methods themselves are a means, not an end. What is important is that you systematically review your operation from a gender equality perspective. If you do so, you will have a good platform from which to develop an operation that enhances gender equality.
Gender Mainstreaming Manual – A book of practical methods 7
Procedure for Sustainable Gender Mainstreaming – ‘The Ladder’
The procedure outlined here, which we call ‘The Ladder’, is appropriate for an organisation about to initiate systematic gender mainstreaming work.
If the work is to be sustainable, we need more than one method of carrying out gender equality analyses. The Ladder model draws on our broad experience both of regular development work and of mainstreaming gender into entire organisations, including the Working Life Fund and the Ministry of Health and Social Affairs. Experience has taught us that time and resources devoted to the first steps on the Ladder are well spent.
We have also encountered organisations that begin in the middle of the Ladder, either because they do not feel they need the initial steps, or because they are so eager to forge ahead with the analysis work itself that they skip steps. Experience has shown, however, that this approach does not lead to stable change. Development work needs a firm base, and this is what the organisation builds in the first two steps. It is then time to organise the development work, for instance with the aid of our model ‘Checklist for Planning and Organising Development Work’, known as METS. Regarding gender equality analysis, JämStöd has a number of different methods to offer.
The model also contains a self-assessment form for joint appraisal of the work undertaken. This test is particularly useful in the management group.
At each step of the Ladder, we specify what it contains and what actions we recommend, and describe JämStöd’s methods.
Expected results
Working with the Ladder model provides: • an overview of all steps in the gender mainstreaming process • an overview of what should be done in the organisation, and in what order • an overview of what methods JämStöd has to offer at the various stages in the
process • a common view of the current situation in the organisation, and an awareness of
how the work can proceed.
Evaluate
7 the outcome
Implement
6 the measures
Formulate
5 objectives and
measures Survey and
4 analyse
Examine the
3 activities
Plan and
2 organise
Examine the
1 conditions
Fundamental understanding
Improvement
8 Gender Mainstreaming Manual – A book of practical methods
Procedure for Sustainable Gender Mainstreaming – ‘The Ladder’
STEP 1: FUNDAMENTAL UNDERSTANDING
Before gender mainstreaming work begins, the entire organisation, from management on down, must be given training in gender equality and gender, and in what Swedish gender equality policy and the gender mainstreaming strategy involve.
What to do
Organise training in: • Swedish gender equality policy • gender theory • gender mainstreaming as a strategy.
JämStöd’s methods
– The Ladder model: Procedure for Sustainable Gender Mainstreaming – Gender Equality: The Basics
STEP 2: EXAMINE THE CONDITIONS
The organisation examines the conditions for change, the potential benefits of mainstreaming gender into the operation, and whether the will exists.
What to do
Examine the conditions by answering these questions: • What characterises a gender-equal operation? What would it be like in our case? Do
we share a common vision? • Usefulness – what are the benefits of gender-equal activities? How will gender
mainstreaming improve our operation? What do our customers stand to gain? In
what ways will it affect our operation? How will it affect our target groups? • Where there’s a will there’s a way – do staff and management actually want to cre-
ate a gender-equal operation? What can be of help in this endeavour? What obsta-
cles are there?
JämStöd’s methods
– Study the Operation – The Gender-Equal Operation – Study the Operational Processes
STEP 3: PLAN AND ORGANISE
Management plans and organises the gender mainstreaming work. It is important to provide directives on how the work is to be led, organised and carried out.
What to do
Develop a strategy for how the gender mainstreaming work is to be led and organised by answering the following questions: • Objectives, checks and controls – is there a directive from the top? Have we set tar-
gets for our mainstreaming work? How is the work evaluated? Have we allocated
resources? Have we introduced the work into the agency’s follow-up system? • Training – have we planned training in gender theory and gender equality analysis
methodology?
Gender Mainstreaming Manual – A book of practical methods 9
Procedure for Sustainable Gender Mainstreaming – ‘The Ladder’
• Methods – are methods and procedures in place for our gender mainstreaming
work? • Support and coordination – how do we coordinate our gender mainstreaming work?
How do we manage strategic development? How do we provide support to our staff?
JämStöd’s methods
– Checklist for Planning and Organising Development Work (METS)
STEPS 4 – 6: MAKE AN INVENTORY, SURVEY AND ANALYSE THE OPERATION
The organisation makes an inventory of its operation and its operational goals as a basis for a decision on what is to be analysed or improved. Decisions are then reached on what needs improving.
MAKE AN INVENTORY OF THE OPERATION What to do
Develop a basis for your decisions by answering these questions: • What activities do we undertake? How can our activities help meet gender equality
policy objectives? Where do we start?
SURVEY AND ANALYSE What to do
Use the results of the inventory as a basis for a gender equality analysis by answering the following questions: • Which are the target groups for our operation? What is their gender profile? How
are resources distributed by gender? What gender patterns are present? What con-
sequences does this have for women and men respectively?
FORMULATE OBJECTIVES AND MEASURES
The organisation produces an action plan by formulating objectives, indicators and measures for creating a more gender-equal operation.
What to do
Plan improvements by answering the following questions: • What do we want to change? How do we want things to be? How do we get there?
How can we determine if the work is having any effect?
JämStöd’s methods
– JämKART – JämKAS Bas – The 4R Method – JämKAS Plus – Process Mapping
10 Gender Mainstreaming Manual – A book of practical methods
Procedure for Sustainable Gender Mainstreaming – ‘The Ladder’
STEP 7: IMPLEMENT THE MEASURES
The organisation implements the measures required to achieve gender equality in its activities.
STEP 8: EVALUATE THE OUTCOME
The organisation leadership follows up and evaluates the work, to see whether the objectives have been achieved.
What to do
Follow up the work by answering the following questions: • Follow-up – Have we achieved our objectives? What were the results of our work?
How do we assess the quality of what we did? • Evaluation – What lessons can we learn? How do we make positive changes last?
What can we learn from changes for the worse? What is the next step? • Disseminate results – How do we disseminate the outcome and the lessons learned
throughout the organisation? How do we make the outcome sustainable? How do
we celebrate our successes?
JämStöd’s methods
– JämKAS Bas – The 4R Method – Process Mapping – JämUR.
Gender Mainstreaming Manual – A book of practical methods 11
Procedure for Sustainable Gender Mainstreaming – ‘The Ladder’
SELF-ASSESSMENT – PROCEDURE FOR SUSTAINABLE GENDER MAINSTREAMING
Suggested procedure
1. Together, go through the description of the work required at each step. 2. Individually, assess where you stand, using the scale below. 3. Draw up a joint assessment on a flip chart, whiteboard or OH film. 4. Discuss your assessments and what conclusions are to be drawn from them.
Put a cross on the line to show how far you think you have progressed in your organisation. The ‘start’ position shows that you have not yet begun the work and the ‘goal’ that you are happy with the work being done in this particular area.
Step 1: Basic awareness Start Goal
Step 2: Examine the conditions Start Goal
Step 3: Plan and organise Start Goal
Step 4: Inventory of the operation Start Goal
Step 5: Survey and analyse Start Goal
Step 6: Formulate objectives and measures Start Goal
Step 7: Implement the measures Start Goal
Step 8: Evaluate the outcome Start Goal
Reporting
Draw the eight lines on a whiteboard and let each person put a cross there after first having marked their own scales.
What picture emerges? Are you strong in some aspects and not in others? In our experience, all steps must be stable if the gender mainstreaming work is to be sustainable. Different areas of activity will probably be on different places on the Ladder. Some of them may find themselves on several different steps at the same time. Should you complete step eight for one limited part of the operation, you can just start again in another part. Thus the ladder becomes self-perpetuating.
12 Gender Mainstreaming Manual – A book of practical methods
Step 1
Basic awareness
Before gender mainstreaming work begins, all staff must acquire a basic understanding of Swedish gender equality policy and the gender mainstreaming strategy. The training they receive should encompass gender equality and gender theory, Swedish gender equality policy and the mainstreaming strategy. They will then know more about how the organisation works and this will hopefully lead to a heightened awareness of gender issues and to greater interest in them. Senior staff, too, need to learn more in order to reach decisions on the future course of the work.
Gender Mainstreaming Manual – A book of practical methods 13
Gender Equality: The Basics Step 1
Before gender mainstreaming work begins, the entire organisation, from the top down, must be familiarised with Swedish gender equality policy and what the strategy of gender mainstreaming involves. This information cannot be reproduced here, but we do provide a brief guide as to what it might consist of.
What? Policy Swedish gender equality policy
Why? Theory How? Strategy Gender order Gender mainstreaming
SWEDISH GENDER EQUALITY POLICY
Swedish gender equality policy is divided into the following three parts:
Policy Political ambitions are expressed as the national gender equality
policy objectives (Govt. Bill 2005/06:155).
Theory Swedish gender equality policy is based on the gender system theory
(Official Government Report, SOU 1994:44).
Strategy Gender mainstreaming has been the strategy of choice for the
Swedish Government and Riksdag since 1994. It was first set out in the bill ‘Shared power, shared responsibility’ (Delad makt – delat ansvar, Govt Bill 1993/94:147).
POLICY
The Swedish Government and Riksdag have adopted objectives for Swedish gender equality policy and all government agencies are required to help achieve them. They are outlined in the bill ‘The power to shape society and your own life: Towards new gender equality policy objectives’ (Makt att forma samhället och sitt eget liv – nya mål i jämställdhetspolitiken, Govt Bill 2005/06:155). The objectives were adopted by the Riksdag in May 2006.
Is your agency a positive force for gender equality, or a negative one? Numerous analyses and reports show that gender equality is not present in all areas. Women and men are allocated unequal resources, are treated differently, and do not enjoy the same influence. An analysis of an operation in relation to the gender equality objectives can reveal what needs to be done to improve it from a gender equality perspective.
14 Gender Mainstreaming Manual – A book of practical methods
Gender Equality: The Basics Step 1
GENDER EQUALITY POLICY OBJECTIVES
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men shall
have the same rights and opportunities to be active citizens and to shape the conditions
for decision-making.
2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education and paid work that provide lifelong
economic independence.
3. Equal distribution of unpaid care and household work. Women and men shall take the
same responsibility for household work and have the same opportunities to give and
receive care on equal terms.
4. Men’s violence against women must stop. Women and men, girls and boys, shall have
equal rights and opportunities in terms of physical integrity.
These objectives were adopted by the Swedish Riksdag in May 2006 (Govt. Bill 2005/06:15).
THEORY
Despite broad cross-party agreement on the objectives of Swedish gender equality policy, gender inequality persists in many areas. Why is this? The basic model frequently used in Swedish policymaking is the theory of the gender system (gender system theory). It first appears in gender equality policy in the bill ‘Shared power, shared responsibility’ (Delad makt – delat ansvar, Govt Bill 1993/94:147).
The gender system is a theoretical model of explanation developed by Yvonne Hirdman, a professor of history. It is based on two logics, those of separation and hierarchy. This is a structure which limits men’s and women’s power to make free choices. All of us – women men alike – help create and maintain this system throughout our lives, by our everyday actions. The aim of national gender equality policy is to break down the gender system.
Gender is our ‘created’ sexual identity as opposed to our biological sexual identity – the sum total of what we perceive to be ‘male’ or ‘female’.
Examples of the two principles
Separation
A clear example of separation is the gender-segregated labour market. Almost all of those working in care are women and almost all of those working in technical jobs are men.
Hierarchy
In the labour market, men generally earn more than women in just about every occupational category, and women are increasingly scarce the higher up you go in an organisation’s hierarchy. Whatever men do, or whatever is regarded as male work, tends to be valued higher than whatever women do and whatever is regarded as female work. Male-dominated technical professions are generally better paid than female-dominated care professions.
Maintaining the gender system
Gender structures in society are created and maintained by all of us, women men alike; such structures cannot survive unless individuals recreate them in their everyday acts.
Gender Mainstreaming Manual – A book of practical methods 15
Gender Equality: The Basics Step 1
Carrying out gender equality analyses of all public service operations is one way of exposing how the gender system manifests itself at government agencies.
STRATEGY
Gender mainstreaming was adopted as a strategy by the Swedish Government in 1994, and by the UN at the 1995 Beijing Conference on Women. The strategy was also adopted by the EU in 1996, and is the required method to be applied along with special measures on behalf of the under-represented gender.
Definition
The following quote is from the Swedish government bill ‘Shared power, shared responsibility’:
“Gender equality work must be conducted in every area of policy, and measures should primarily be undertaken as part of the regular operations of the body concerned.” (Delad makt – Delat ansvar, Govt. Bill 1993/94:147, p. 17)
This means that public services are to be equally accessible, of equally high quality and equally well adapted to all citizens, regardless of gender. Services and resources must be adapted to the needs of both sexes by basing them on women’s and men’s living patterns. A gender equality analysis is needed to determine what gender patterns exist among the citizens the operation serves.
How will gender mainstreaming benefit my agency?
Applying gender mainstreaming to the operation results in: • Reorientation of the operation. Changes give women and men equal access to the
operation, power and resources. • More effective service on the part of government agencies and better distribution
of resources, since the operation proceeds from the needs of both sexes. • More legal security, better democracy – in that women and men are treated equally. • A better grasp of gender equality policy and of the needs of those who use the
agency’s services.
THE GENDER EQUALITY ANALYSIS
A distinction is usually made between gender equality analyses and gender impact assessments. Analysing gender impact involves reporting statistics and other data disaggregated by sex and describing the situations of women and men respectively. A gender equality analysis involves examining an operation or activity – on the basis of sexdisaggregated statistics etc – in relation to the gender equality policy objectives in place. A prerequisite for conducting such an analysis is a basic understanding of Swedish gender equality policy. Briefly, the gender equality analysis process can be described as follows: Inventory – Taking stock of the present operation/activity. Survey – The current situation of women and men. Analysis – How the operation/activity affects women and men respectively. Objectives – What the position of women and men should be in the future. Action – What we will be doing to move from the present situation to the desired goal.
16 Gender Mainstreaming Manual – A book of practical methods
Step 2
Examine the conditions
In Step 2, the agency will need to look at the conditions for change, the advantages of mainstreaming gender into the operation, and whether the will exists. This can be done by seeking the answers to the following questions: What characterises a gender-equal operation? What would it be like? Do we share the same vision? What are the benefits of gender-equal activities? How will gender mainstreaming improve our operation? What do our customers stand to gain? In what ways will it affect our operation? How will it affect our target groups? Where there’s a will there’s a way – do staff and management actually want to create a gender-equal operation? What can be of help in this endeavour? What obstacles are there?
Gender Mainstreaming Manual – A book of practical methods 17
Study the Operation Step 2
Before embarking on a more in-depth gender equality analysis of one or more areas of activity, it is a good idea to make an initial study of the situation. This method will help you.
Begin by reviewing what gender equality measures have already been implemented in the operation. Have they helped enhance gender equality? After this, make an inventory of the various activities in your operation and decide whether they can help achieve the gender equality policy objectives. Finally, plan what steps are needed if your operation is to help achieve the gender equality policy objectives.
EXPECTED RESULTS
Working with the Study the Operation method can provide: • focus on previous gender equality work • an understanding of how the operation can help enhance gender equality • a platform for future priorities.
STUDY THE OPERATION Step 1. Earlier work
1a. What has been done so far to enhance gender equality in your core operation? 1b. What were the results? 1c. How have they helped boost gender equality? 1d. How has this helped achieve the gender equality policy objectives?
In Step 1, you make an inventory of what gender equality work has already been done in the operation and note down what results your previous work has yielded. Then proceed from the gender equality policy objectives and examine how the previous work has helped contribute to their achievement. The aim of this task is to draw attention to what has already been done and to bring out valuable know-how and experience. It also serves as acknowledgement of what the organisation and staff have already achieved.
Step 2. New inventory
Proceed from your own activities. Make an inventory of what activities are present in the project/unit/function. Note: this concerns actual activities (what you do), not the organisational set-up (who does what).
Go through the list, answering the following questions and linking them to each activity. Examine whether your various activities can help achieve the gender equality policy objectives.
Interim objective 1. Equal division of power and influence between women and men.
• Women and men shall have the same rights and opportunities to be active citizens and
shape the conditions of decision-making.
18 Gender Mainstreaming Manual – A book of practical methods
Study the Operation Step 2
GENDER EQUALITY POLICY OBJECTIVES
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men shall
have the same rights and opportunities to be active citizens and to shape the conditions for decision-making.
2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education and paid work that provide lifelong economic independence.
3. Equal distribution of unpaid care and household work. Women and men shall take the
same responsibility for household work and have the same opportunities to give and receive care on equal terms.
4. Men’s violence against women must stop. Women and men, girls and boys, shall have
equal rights and opportunities in terms of physical integrity. These objectives were adopted by the Swedish Riksdag in May 2006 (Govt. Bill 2005/06:15).
Discuss: 1. Does what we do affect women’s and men’s opportunities to be active citizens? 2. Does what we do affect the distribution of power and influence between women and
men? 3. Does what we do affect women’s and men’s opportunities to exercise power and in-
fluence?
Interim objective 2. Economic equality between women and men
• Women and men shall have the same opportunities and conditions with regard to educa-
tion and paid work that provide lifelong economic independence.
Discuss: 1. Does what we do affect women’s and men’s financial situations? 2. Does what we do affect women’s and men’s opportunities and conditions for paid work,
education and self-employment?
Interim objective 3. An equal distribution of unpaid care and household work
• Women and men shall take the same responsibility for household work and have the
same opportunities to give and receive care on equal terms.
Discuss: 1. Does what we do affect women’s and men’s opportunities to share unpaid household
work? 2. Does what we do affect women’s and men’s opportunities to share unpaid care work?
Interim objective 4. Men’s violence against women must stop
• Women and men, girls and boys, shall have equal rights and opportunities in terms of
physical integrity.
Gender Mainstreaming Manual – A book of practical methods 19
Study the Operation Step 2
Discuss: 1. Does what we do affect men’s violence towards women? 2. Does the activity affect the right of women and men, girls and boys, to physical integri-
ty? 3. Does the activity affect, or have the potential to affect, the sexualisation of public
space in a negative or positive direction?
Step 3. Prioritise
Select and plan measures for those areas in which the activity has an impact on gender equality, i.e. where the answer to the above questions is ‘yes’. Steps should be taken wherever the answer is ‘yes’. The order in which this is done could be based, for instance, on relevance, simplicity (likelihood of success) or the time aspect.
20 Gender Mainstreaming Manual – A book of practical methods
The Gender-Equal Operation Step 2
The Gender-Equal Operation method is used to create a shared idea of what a genderequal operation might look like, and to determine whether people are willing to work with the issue. It can also be a way of drumming up enthusiasm or getting people to acknowledge the need for work in this area. It gives them a chance to see the benefits. The method, which is inspired by Birgitt Williams’ work with the Genuine Contact programme, consists of three steps. In step one, the participants describe a genderequal operation. Step two involves examining the degree of willingness and Step 3 is about mapping obstacles and keys to success. The method was developed during work on change processes in organisations, and has also been tested in other countries. In our context, it has been adapted to gender equality. It takes about four hours to complete all the steps.
The aim is to create a shared idea of a gender-equal operation and to examine whether people are willing to work with the issue.
EXPECTED RESULTS
Working with the Gender-Equal Operation method can provide: • a shared understanding of what a gender-equal operation might look like • an inventory of what can underpin and what can prevent the development of such
an operation • an opportunity for participants to reflect over their personal willingness to be part
of such an operation • a review of what participants know about gender equality.
SUPERVISION
When focusing on the operation, you as supervisor should consistently use the expression ‘the gender-equal operation’ at all stages. It must be made clear to the group that this concerns the core operation, for example how you deal with and view women and men in your services as a public agency and how you distribute resources among women and men as customers/citizens.
The method is also a useful tool for focusing on the organisation in human resource contexts. In such cases, you should consistently use the expression ‘the gender-equal organisation’. Your results will depend on what expression you use.
In the guidelines, we have chosen to mainstream gender into the core operation, which is why we consistently use the term ‘operation’.
STAGE 1
Time required: approximately 50 mins; 30 minutes in groups + 20 minutes of reporting. Ask the participants to sit in groups of about four and answer questions 1–3 below. They are to write down their answers on three separate flip-chart sheets which are then stuck up on the wall.
Questions 1–3 apply to a gender-equal operation in general – we have not yet got round to
your particular operation.
Gender Mainstreaming Manual – A book of practical methods 21
The Gender-Equal Operation Step 2
Questions
1. Describe a gender-equal operation. 2. List the advantages of a gender-equal operation. 3. List the disadvantages of a gender-equal operation.
Reporting
Ask the groups to briefly report what they have written on their sheets.
STAGE 2
Time required: approximately 55 mins; 15 minutes for individual reflection, 20 minutes in
group, and 20 minutes’ joint discussion. Ask the participants to sit quietly and think about questions 4, 5 and 6. Give them one question at a time and ask them to write down their thoughts after each question. Question 4 is important since it is a matter of personal attitude. Do I want to do this? Ask the participants to be very specific when answering question 6 since it now concerns a particular operation - their own – so we do not want any general, sweeping responses. Ask the participants to divide into groups of about four and share their thoughts from the individual exercise. Ask the participants to write down all their answers to question 6 on one sheet.
Questions
4. Do you want to work in a gender-equal operation as we defined it in the last exercise? 5. Do you work in such an operation today? 6. What would your activity/clients/citizens gain from the operation becoming gender-equal?
Reporting
The answers to question 6, ‘Operational gains’ are written on flip-chart sheets and stuck up on the wall. Question 6 should be examined in some depth in the entire group. Make a note of any operational gains that come up in the discussion; they need to be on the overall list that we will be working with at the next stage.
STAGE 3
Time required: 40 minutes; 20 minutes in a smaller group, 20 minutes in a general discussion. Ask the participants to work in groups of about four and think about questions 7 and 8. Ask them to list their answers on a flip-chart sheet. Report their answers after this. Questions 7 and 8 ask what climate promotes or prevents the creation of a gender-equal operation. Once again, the question is a general one – what promotes or prevents such a development
Questions
7. What facilitates and encourages the development of a gender-equal operation? 8. What prevents and obstructs the development of a gender-equal operation?
22 Gender Mainstreaming Manual – A book of practical methods
The Gender-Equal Operation Step 2
Reporting
Mount the participants’ sheets on the wall. Discuss the answers in the entire group. Note whether any new ideas arise on what promotes or prevents gender equality. Remember that the question is what promotes and prevents it in general. We are not at the moment focusing specifically on our own operation.
STAGE 4
Time required: 1 hour and 10 minutes. Questions 9 and 11: 30 minutes in groups, and 30 minutes’ joint discussion. Question 10 is an individual exercise lasting 10 minutes.
Let the participants reflect individually for 10 minutes on questions 9 and 10. The answer
to question 10 need not be reported; what the participants write is for their own benefit. The participants then form groups and discuss questions 9 and 11. The answers are reported on the flip chart sheet.
Questions
9. What needs to change in your organisation and operation to make it more genderequal? 10. How must I change my own behaviour and thinking in order to be part of this process? 11. Next step – plan how you will move on.
Reporting
Report the flip-chart sheet for question 9. Discuss in the entire group what you can do to make your operation more gender-equal and how you can move on.
Gender Mainstreaming Manual – A book of practical methods 23
Study the Operational Processes Step 2
This is a method that will help you examine gender equality in various parts of the operation. By ‘processes’ we mean sequences of events, work phases in the organisation. A process consists of a number of stages and has a clear starting and end point. The focus is on what is actually happening in the organisation or operation. Processes may include activity planning, assessment of applications or case work. This is a quick, rather superficial method that seeks to determine what processes might impact on gender equality. Begin by making an inventory of the various steps in the process, and thereafter study whether there is a risk of creating gender inequality. Should this prove to be the case, measures can be proposed for changing the situation and helping to achieve the gender policy objectives.
EXPECTED RESULTS
Working with the Study the Operation method can provide: • rapid analysis of a process from a gender equality perspective • an aid in detecting and preventing the risk of gender inequality in the operation • measures to boost gender equality in the process, and thereby in the operation.
MAKING AN INVENTORY Step 1. List the various stages of the process.
A process is a chain of events or a work phase in an organisation. The process consists of several stages, and all stages must be included. The process has a starting point, and contains a number of previously determined parts that are designed to lead to a certain outcome. List all the stages. Write down what you actually do, and what you should not be doing.
Step 2. Answer questions a–c for each stage of the process.
2a. What stages might contain gender equality traps? What are these traps?
Think about where gender inequality might be created, for example in the personal assess-
ment of a case, or whether there are procedures that are designed with one gender in mind, or whether you lack the requisite knowledge.
2b. List what gender patterns you would like to know about at this stage. ‘Gender patterns’ describes the situation of women and men at the various stages. Questions you can ask here are what resources are allocated to women and men in the
shape of time, money, training, premises etc. To detect patterns, you need sex-disaggrega-
ted statistics.
2c. What measures do you wish to propose so that you do not create inequality at this stage?
Step 3. According to your inventory, what needs to change in the operational process? How is this to be done?
24 Gender Mainstreaming Manual – A book of practical methods
Step 3
Plan and organise
In Step 3, management takes responsibility for planning and setting targets for gender mainstreaming. It is crucial that directives be provided from the top on how the work is to be organised. The ‘success factors’ in the METS model may be helpful here.
Gender Mainstreaming Manual – A book of practical methods 25
Checklist for Planning and Organising Development Work (METS) Step 3
Gender mainstreaming is a big and challenging job and should initially involve some type of delimited development work in which responsibility, tasks and roles are clearly allocated. It is important therefore to have an action plan for the hands-on work. Such a plan can be drawn up using the Checklist for Planning and Organising Development Work (METS). This plan will then determine the level of objectives and plans in the operation itself.
EXPECTED RESULTS
Working with the METS model can provide: • an overview of what the organisation has to do to organise its gender mainstream-
ing work • a shared view of the current situation in the organisation, and an awareness of how
the work can proceed • a basis for planning the management and organisation of gender mainstreaming work.
METS
Here, we outline four strategic ‘success factors’ for gender mainstreaming: • Objectives and monitoring • Training • Methods and procedures • Support and coordination.
Systematic change work is essential when an organisation seeks to build up long-term gender mainstreaming in its core operation. The objective of gender mainstreaming work is to make operations gender-equal, i.e. to provide services that are equally accessible, of equally high quality and equally well adapted to all citizens, irrespective of gender. To achieve this, we perform gender equality analyses and draw up a plan for how to improve gender equality in the operation.
Work such as this requires a customised organisation and clear objectives for the actual development work. That is why this particular task is the focus of our success factor checklist.
The checklist is based on our broad experience both of regular development work and of mainstreaming gender into entire organisations, including the Working Life Fund and the Ministry of Health and Social Affairs. Current development work in the Government Offices is based on these success factors, and each success factor has appendant objectives which in turn are supplemented by annually updated action plans.
The questions in the checklist are formulated so that they can be used in a gender equality audit, and their focus is on how the organisation can ensure that development work is improved and has a lasting impact. Hopefully, the questions also provide guidance and inspiration in the introductory phase when the work is being planned and initiated.
Page 29 contains a self-assessment form which can be used as a basis for discussion.
26 Gender Mainstreaming Manual – A book of practical methods
Checklist for Planning and Organising Development Work – METS Step 3
SUCCESS FACTORS Objectives and monitoring
If the work is to be successful, management must make clear to the entire organisation what has been decided and what is expected. If there is consistent follow-up, these directives will be taken seriously, since the various parts of the operation will need to have something to report.
Gender mainstreaming necessitates investment, at least during the initial build-up phase. The work has to be systematic if the investment is to yield returns in the shape of more effective and appropriate activities. Allocated resources therefore show whether the organisation believes the work is important and definitely needs doing, or if it is simply going through the motions out of a sense of obligation.
Training
Training is fundamental to success; both management and staff must be made aware of gender theory and the aims of government gender equality policy. This will encourage them to see the point of gender mainstreaming and will make it easier for them to accept new methods for gender equality analysis. People need knowledge in order to understand and use information and analyses correctly.
Methods and procedures
Gender mainstreaming requires a systematic work approach, which means for example always using sex-disaggregated statistics, carrying out gender equality analyses prior to decisions, and analysing important processes in the operation from a gender equality perspective. Staff must be equipped with methods that are adapted to the operation if they are to work effectively.
Support and coordination
The process requires a staff function to coordinate the work in the organisation. A support organisation that can provide the workforce with inspiration and advice is also needed. Organised exchanges of experience make the work easier. Also, training and method development at the agency must be coordinated. Everyone should have the same chance to understand what is going on – each individual’s experience is important to the work.
Strategic development is a key issue. The work must live on inside the organisation when the first development phase is over. It is therefore important to create a platform for the ongoing development of the organisation’s gender mainstreaming strategy. This strategy must be one step ahead of the organisation and come up with proposals for ongoing improvements that can be introduced into day-to-day operations.
Gender Mainstreaming Manual – A book of practical methods 27
Checklist for Planning and Organising Development Work – METS Step 3
CHECKLIST FOR PLANNING AND ORGANISING DEVELOPMENT WORK General undertakings
• In what way does management make clear its commitment to developing and intro-
ducing gender mainstreaming? • What explicit actions do senior staff take to communicate the work of gender main-
streaming and ensure that it is understood by staff throughout the organisation? • In what way is management responsible for following up and developing the work? • Who among the senior staff are responsible for following up and developing the
work?
Objectives, checks and controls
• What directives has the organisation been given with regard to gender mainstream-
ing? • How are the agency’s gender mainstreaming objectives consistently followed up? • What is the agency doing to evaluate and improve gender mainstreaming work? • Are the resources allocated (in time and money) adequate for the work in hand? • How has the gender mainstreaming action plan been communicated throughout
the organisation, and how has support for it been sought and established?
Training
• Is there a plan for what skills staff need to carry out their assignment? • Is there a plan for how the organisation is to ensure that management and staff are
provided with the knowledge they need to carry out their assignment? • How will staff be helped to apply their new knowledge? • Is there a long-term plan for how the organisation can supply the knowledge and
skills needed for further development?
Methods and procedures
• What methods and other procedures will the organisation adopt to achieve the
expected goals and results? • How is previous experience of gender equality work put to use? • In what way are sex-disaggregated statistics used in the operation?
Support and coordination
Coordination function
• How is the gender mainstreaming work coordinated within the organisation?
Support organisation
• How will the need for support, advice and inspiration be met? • How are exchanges of experience organised?
Strategic development
• What is the best way to proceed to ensure that the organisation’s gender main-
streaming strategy continues to develop?
28 Gender Mainstreaming Manual – A book of practical methods
Checklist for Planning and Organising Development Work – METS Step 3
SELF-ASSESSMENT FORM
This self-assessment form can be used together with the METS Checklist.
Suggested procedure
1. Discuss the questions in the checklist. 2. Individually, make an assessment of the current situation, using the scale below. 3. Combine your assessments and draw a picture of them on a whiteboard or other
surface. 4. Discuss your assessments and what conclusions you draw from the individual self-
assessments.
Put a cross on the line to show how far you think you have progressed in your organisation. The ‘start’ position shows that you have not yet begun the work and the ‘goal’ that you are happy with the answers to all the questions.
General undertakings Start Goal
Objectives and monitoring Start Goal
Training Start Goal
Methods and procedures Start Goal
Support and coordination Start Goal
Suggestion for reporting
Draw the above five lines on a whiteboard and let each person put a cross there after having first filled in their own scale.
What overall impression does your self-assessment give? Do you share the same view of where the organisation is? Is there one area that has made considerable progress, while another is faltering? In our experience, you have to work through all the steps if your gender mainstreaming work is to be sustainable.
Gender Mainstreaming Manual – A book of practical methods 29
Checklist for Planning and Organising Development Work – METS Step 3
EXAMPLE OF AN ACTION PLAN BASED ON METS
Summary of PLAN FOR GENDER MAINSTREAMING OF THE SWEDISH GOVERNMENT OFFICES The plan runs until 31 December 2009.
Overall objective
Conditions at the Government Offices are the best possible for ensuring that gender equality informs all areas of government policy.
The overall objective sets out the vision: the work is to provide the best possible conditions for ensuring that gender equality permeates all areas of government policy. There are four principal areas of focus: management/decision-making, education and training, methods/analyses and coordination.
The overall objective is set out in more detail in the effect goals.
Effect goal 1
Gender equality informs the decision-making process through the concrete, consistent and congruent mainstreaming of the gender equality perspective into decision-making processes.
Indicators
1.1 Gender equality objectives by policy area, operational area and activity. 1.2 Tables/diagrams in the Budget Bill in which individual-based statistics are disag-
gregated by sex and analysed/commented on by sex. 1.3 Indicators in the Budget Bill that are based on individual-based statistics and are
disaggregated by sex and analysed/commented on by sex. 1.4 Terms of reference for committees that include a gender equality analysis in the
support data. 1.5 Government Bills and written communications that adopt a gender equality per-
spective.
Effect goal 2
Officials and senior staff at the Government Offices are well aware of the import of gender equality, the gender equality policy objectives and the key gender equality policy issues in their own field.
Indicators
2.1 Courses provided by the Office for Administrative Affairs that include gender
equality issues. 2.2 Officials at the Government Offices who have undergone training provided by
the Office of Administrative Affairs wholly or partly focusing on gender equali-
ty issues. 2.3 Senior staff at the Government Offices who have undergone training provided by
the Office of Administrative Affairs wholly or partly focusing on gender equali-
ty issues. 2.4 Training in gender equality arranged for staff at individual government min-
istries. 2.5 Executive officers at government agencies who have undergone in-house training
at the Government Offices wholly or partly focusing on gender equality issues.
30 Gender Mainstreaming Manual – A book of practical methods
Checklist for Planning and Organising Development Work – METS Step 3
Effect goal 3
Gender equality analyses based inter alia on sex-disaggregated statistics and the gender equality policy goals are to be included in support data for government decisions.
Indicators
3.1 Government Bills and communications that contain a complete gender equality
analysis. 3.2 Government reports and official documents (SOU/Ds) that contain complete
gender analyses. 3.3 Hits for gender mainstreaming on the Intranet. 3.4 Areas of operation or activities where gender analyses have been carried out in the
past three years.
Effect goal 4
Efficient coordination at the Government Offices of the work on gender equality policy issues, including support to staff and improvement of the gender mainstreaming work of government ministries.
Indicators
4.1 Assessment of cooperation in interministerial groups. 4.2 Assessed degree of cooperation between gender equality coordination and
budget coordination in the various stages of the budget process. 4.3 Staff who feel that they are supported in their gender mainstreaming work.
Gender Mainstreaming Manual – A book of practical methods 31
Steps 4–6
Examine, investigate and analyse the activities
In steps 4–6, it is time to examine and bring together the operation and its objectives to form a basis for decisions on what is to be analysed or changed. Which decisions affect women and men? How can our operations help meet gender equality policy objectives? The methods in these steps give an idea of what the agency can do to achieve the objectives. It is here that the work of survey and analysing the operation at a deeper level really begins. What are we doing at the moment? What will happen if we take women’s and men’s needs more clearly into account in our decisions? Will it make any difference? Now is the time to use the completed gender equality analyses to produce an action plan by formulating objectives, indicators and measures to create a more gender-equal operation. This will also enable us to determine whether the measures enhance gender equality.
32 Gender Mainstreaming Manual – A book of practical methods
JämKART – Gender Equality Survey Analysis and Conclusions Step 4
The JämKART (Gender Equality Survey Analysis and Conclusions) method provides a rapid assessment of the impact an operation or activity has on gender equality, and also an assessment of how far the gender equality work has already progressed. It further provides a forum for suggested improvements which can then be included in a gender mainstreaming action plan. JämKART is useful for carrying out a rough inventory of activities prior to the selection and prioritisation of more in-depth gender equality analysis work. The aim is to provide an overview of which of the agency’s activities are crucial to gender equality, how these activities are currently helping to achieve the gender equality policy objectives, and what improvements are needed in this respect. The method was developed by the Stockholm County Administrative Board and is based on the same idea as the environmental management system introduced previously. JämStöd has taken the method and developed it further.
EXPECTED RESULTS
Working with the JämKART model can provide: • an overview of the importance of an activity for gender equality • an idea of the potential for improving gender equality in the activity • proposed improvements.
JÄMKART – GUIDELINES Step 1. Examine the impact on gender equality
What activities in the operation impact on equality between women and men?
The aim of this question is to set in motion a systematic inventory of what parts of the operation affect gender equality, either directly or indirectly. Use the table on page 37 (example on page 36). Fill in the various activities of the government agency, using the official register, the activity plan or other documentation that covers the entire operation. Discuss what activities impact on equality between women and men. Put a Yes or No in the box ‘Impacts on gender equality’ in the table. The list below contains examples of questions you can ask to determine the impact of the activity on gender equality. • Does the activity affect women and men by its actions? • Who represents the norm for the activity, the ‘normal’ recipient? For example, in the
case of women and men wishing to start a business. • Who has decision-making been based on? • Whose needs are in focus? Get to the bottom of things in your discussions. Bear in mind that an activity have many component parts: how you treat people, decisions, investigation, projects, processes, cases, inspection and permits, etc.
Gender Mainstreaming Manual – A book of practical methods 33
JämKART Step 4
Step 2. Examine how the activity contributes to gender equality.
Can it help meet the gender equality policy objectives?
Study the national gender equality policy objectives and compare them with the activities that impact on gender equality. Use the results from stage 1. Do the activities help achieve the gender equality policy objectives? Discuss each area separately and put a cross for the interim objectives that the activity affects. Put a cross under each interim objective in the table on page 37 (example on page 36). On page 40, you will find a number of helpful questions which you can use to examine whether the activity contributes to achievement of the gender equality policy objectives.
GENDER EQUALITY POLICY OBJECTIVES
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men shall
have the same rights and opportunities to be active citizens and to shape the conditions for decision-making.
2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education and paid work that provide lifelong economic independence.
3. Equal distribution of unpaid care and household work. Women and men shall take the
same responsibility for household work and have the same opportunities to give and receive care on equal terms.
4. Men’s violence against women must stop. Women and men, girls and boys, shall have
equal rights and opportunities in terms of physical integrity. These objectives were adopted by the Swedish Riksdag in May 2006 (Govt. Bill 2005/06:15).
Step 3. Assess the current situation.
What progress has gender mainstreaming made so far?
Assess how far gender mainstreaming work has progressed in the activity today, using the scale below. Make a rough estimate of the level of awareness and to what extent this has helped enhance gender equality in the activity, on a scale from 0 to 5. Fill in the table on page 37 (see example on page 36).
Assessment guidelines: 0 The activity places one gender at a disadvantage, or is not affected at all by gender
equality 1 There is a degree of gender equality thinking 2 Gender mainstreaming work has begun 3 Gender mainstreaming work is under way, with broad support 4 Systematic gender mainstreaming work is under way 5 The activity has a systematic and sustainable gender equality perspective. This is eva-
luated, and leads to results.
34 Gender Mainstreaming Manual – A book of practical methods
JämKART Step 4
Step 4. Find advantages and obstacles.
What are the advantages of a more gender-equal activity, and what are the obstacles?
Advantages
List the advantages of mainstreaming gender into the activity, such as better quality, economic gain, full use of resources and a democratic approach. How can the women and men you target benefit from gender mainstreaming of the activity?
Obstacles
What can prevent the activity/organisation from implementing this? Lack of time, resources or knowledge are possible examples. List perceptions, events and anything else of note that may prevent change. Enter advantages and obstacles in the table on page 38 (example on page 36).
Step 5. Assess the potential for improvement.
What is the potential for improvement?
Make a summarised assessment of the potential for improvement, based on your discussions about stimuli and obstacles, on a scale of 0–5. The intention is to assess how much potential there is, based on the advantages and obstacles. Here, we determine how great the potential for improvement will be; that is to say, how much time, work and perhaps funding we undertake to devote to this work in future. The figure is entered into the table on page 37 (example on page 36).
Scale of improvement potential: 0 No potential for improvement 1 Marginal potential for improvement 2 Small potential for improvement 3 Moderate potential for improvement 4 Considerable potential for improvement 5 Very great potential for improvement
Step 6. Plan improvements.
What measures are to be implemented?
It is now time to realise the improvement potential that you identified in Step 5. What does this mean in terms of actual gender mainstreaming measures? Fill in the table on page 39 (example on page 36). Show who is responsible for the work and when it is to be completed. Use the examples of advantages and obstacles as an aid in determining what measures should be implemented. Before drawing up concrete measures, you should also consider what is possible in practice. • What practical opportunities does the selected activity offer for the enhancement of gen-
der equality? • What measures might need to be implemented by others than those involved in the acti-
vity? • What financial conditions are necessary for gender mainstreaming? How much time is
available? • What is the current level of competence among staff? Does this need to be improved?
Gender Mainstreaming Manual – A book of practical methods 35
JämKART Step 4
List what assets are available for the gender mainstreaming work, and what needs there are, then formulate measures and propose dates for their completion. Enter the measures into the table on page 39 (see example in the table below).
EXAMPLE Overview table
Overview table
Gender equality policy interim objectives
Activity Impact on Power Finances, Home, Violence Assessment Improvement Planned gender work, care of current potential measures equality education situation (0–5) (0–5)
Regional Yes x x x 1 2 x development Commercial Yes x x 3 1 x services Natural No 0 0 resources Integration Yes x x x x 1 3 x
EXAMPLE Advantages and obstacles
Advantages Obstacles
More female entrepreneurs, more women able to support Lack of statistics on entrepreneurship in general. themselves, which means greater opportunity for women to Agency officials with little knowledge of the conditions for achieve financial independence throughout their lives. women’s entrepreneurship.
EXAMPLE Measures
Starting point Measures for achieving the gender equality Person Completed policy objectives responsible
Proportion of self-employed Educational measures Manager, June women 25%. Better statistical basis gender equality
strategist,
statistics
department
Example of a JämKART analysis at a county administrative board.
36 Gender Mainstreaming Manual – A book of practical methods
JämKART Step 4
s d re e u n s n a la e P m
t n e m l e a v ti n ) ro p te 5 o – Im p (0 ) t 5 – n e t (0 m n n s e o s rr ti e u a s c u s f it A o s
e s c e n v ti le c io je V b o
ty li m , a le ri e u b
te m re q o a
ta in
e H c y
r w c
li , e o n
ie s o
d p e rv c ti n ty , a e e li n c a a rk u
g v o
u in d n O q F w e e
o r t e
c d r n e
a e
p G w o P
im ’s y it v n ti o
t r ty c c e li a a d a p n u e e q Im g e
th f o w ie y
it
rv v
e ti
v c
A
O
Worksheet 1 JämKART
Gender Mainstreaming Manual – A book of practical methods 37
JämKART Step 4
s le c ta s b O
s le c ta s b s
e
o g
d ta n
n a a v
d
s A e g ta n a v d a f o le b a T
Worksheet 2 JämKART
38 Gender Mainstreaming Manual – A book of practical methods
JämKART Step 4
d te le p m o C
le ib s n n o o rs p e s P re
ty li a u q e r e d n e g e th g in v ie h s c e a v r ti fo c s je b re o u y s c a li e o M p
s re u s a e m t
in
d o e p s g
o in p rt
ro ta
S
P
Worksheet 3 JämKART
Gender Mainstreaming Manual – A book of practical methods 39
JämKART Step 4
QUESTIONS TO AID EXAMINATION OF THE ACTIVITY BASED ON THE GENDER EQUALITY OBJECTIVES
A number of questions have been provided below which may help you determine whether the activity in question contributes to achievement of the interim gender equality policy objectives.
Base your answers on current activities and objectives. Go through the list of questions and link each part of the activity concerned to each objective/interim objective.
Report if, and in that case how, the activity helps meet the gender equality policy objectives. Where the answer is yes, describe how. If it is no, give a reason. Bear in mind that effects can be direct and indirect.
Interim objective 1. Equal division of power and influence between women and men.
Women and men shall have the same rights and opportunities to be active citizens and to shape the conditions of decision-making. • Does what we do affect women’s and men’s opportunities for active citizenship?
How? • Does what we do affect the distribution of power and influence between women
and men? How? • Does what we do affect the ability of women and men to exercise power and influ-
ence? How?
Interim objective 2. Economic equality between women and men.
Women and men shall have the same opportunities and conditions in terms of education, training and paid work that provide lifelong economic independence. • Does what we do affect women’s and men’s financial situations? How? • Does what we do affect women’s and men’s opportunities and conditions for paid
work, education and entrepreneurship? How?
Interim objective 3. An equal distribution of unpaid care and household work.
Women and men shall take the same responsibility for household work and have the same opportunities to give and receive care on equal terms. • Does what we do affect women’s and men’s opportunities to take part in unpaid
household work? How? • Does what we do affect women’s and men’s opportunities to take part in unpaid
care work? How?
Interim objective 4. Men’s violence against women must stop.
Women and men, girls and boys, shall have equal rights and opportunities in terms of physical integrity. • Does what we do affect men’s violence towards women? How? • Does the activity affect the right of women and men, girls and boys to physical
integrity? How? • Does the activity affect, or have the potential to affect, the sexualisation of public
space in a positive or negative direction? How?
40 Gender Mainstreaming Manual – A book of practical methods
JämKAS Bas Steps 4–6
JämKAS Bas is a method that is useful for those wishing to carry out a systematic gender equality analysis of their operation.
The method is divided into different parts: inventory, prioritisation, surveying, analysis, measures and evaluation. JämKAS is an abbreviation of the Swedish words for Gender Equality Survey Analysis and Conclusions.
The method was developed in the course of practical work at the Government Offices. This version has been reworked to suit government agencies and has been widely tested.
EXPECTED RESULTS
Working with the JämKAS Bas model provides: • an analysis of the operation based on gender equality arguments • a basis for choosing the most relevant area to work with • an aid in drawing up measures and indicators with which to measure greater gen-
der equality
MAKING AN INVENTORY
Step 1 Step 2 Step3 What fields Examine Choose an of activity? the activities activity
SURVEY AND ANALYSIS
Step 4 Steps 5 & 6 Step 7 Step 8 Identify the Survey gender Describe Describe desired target group patterns impacts activity
FORMULATE OBJECTIVES
Step 9 Step10 Step11 List possible Decide Measure changes measures results
MAKING AN INVENTORY
Steps 1–3 in JämKAS Bas involve making an inventory of the operation and discussing how it can help achieve the gender equality policy objectives. After this, you select areas of activity that are strategically important for gender equality. You then proceed to analyse that area.
The prime focus of the analysis is the gender mainstreaming of activities specifically targeting customers/clients/users. This is not a human resource issue or anything to do with the Equal Opportunities Act (’internal’ gender equality).
Gender Mainstreaming Manual – A book of practical methods 41
JämKAS Bas Steps 4–6
Step 1 Which activities?
List the activities of the agency/department.
List all the activities of the agency/department. To delimit your work, choose part of the activity for in-depth analysis in Step 3.
Step 2. How can the activity contribute to gender equality policy?
Examine whether your activities impact on gender equality by answering the questions below.
The questions here are about the gender equality objectives. They are important, and make the later analysis work easier, so we advise you to set aside time for answering them. Ask all questions for each part of the activity.
Interim objective 1. Equal division of power and influence between women and men.
• • Women and men shall have the same rights and opportunities to be active citizens
and to shape the conditions of decision-making.
Discuss: 1. Does what we do affect women’s and men’s opportunities for active citizenship? How? 2. Does what we do affect the distribution of power and influence between women and men?
How? 3. Does what we do affect the ability of women and men to exercise power and influence?
How?
Interim objective 2. Economic equality between women and men.
• Women and men shall have the same opportunities and conditions in terms of educa-
tion, training and paid work that provide lifelong economic independence.
Discuss: 1. Does what we do affect women’s and men’s financial situations? How? 2. Does what we do affect women’s and men’s opportunities and conditions for paid work,
education and entrepreneurship? How?
Interim objective 3. An equal distribution of unpaid care and household work.
• Women and men shall take the same responsibility for household work and have the
same opportunities to give and receive care on equal terms.
Discuss: 1. Does what we do affect women’s and men’s opportunities to take part in unpaid house-
hold work? How? 2. Does what we do affect women’s and men’s opportunities to take part in unpaid care
work? How?
Interim objective 4. Men’s violence against women must stop.
• Women and men, girls and boys, shall have equal rights and opportunities in terms of
physical integrity.
42 Gender Mainstreaming Manual – A book of practical methods
JämKAS Bas Steps 4–6
Discuss:
1. Does what we do affect men’s violence towards women? How?
2. Does the activity affect the right of women and men, girls and boys to physical integri-
ty? How?
3. Does the activity affect, or have the potential to affect, the sexualisation of public
space in a positive or negative direction? How?
GENDER EQUALITY POLICY OBJECTIVES
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men shall
have the same rights and opportunities to be active citizens and to shape the conditions
for decision-making.
2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education and paid work that provide lifelong
economic independence.
3. Equal distribution of unpaid care and household work. Women and men shall take the
same responsibility for household work and have the same opportunities to give and
receive care on equal terms.
4. Men’s violence against women must stop. Women and men, girls and boys, shall have
equal rights and opportunities in terms of physical integrity.
These objectives were adopted by the Swedish Riksdag in May 2006 (Govt. Bill 2005/06:15).
Step 3. What is to be analysed?
List the pros and cons of selecting various parts of the activity for more in-depth analysis. Select the activity (or part of activity) that is strategically important from a gender equality viewpoint. Give reasons for your choice.
Discuss what activity, or part of an activity, is the most strategically important one from a gender equality viewpoint. Reasons may include: • that you can influence and control the measures • that they impact on a lot of people • that the issue is currently the subject of political debate • that the activity currently exacerbates inequalities. Make a list of the pros and cons of choosing the various alternative activities. This makes strategic choice easier.
It is here that the organisation decides which area is to be analysed in greater depth, and draws up a schedule for the work.
SURVEY
Steps 4–6 describe how to carry out a wider survey of the selected activity and then analyse the facts that emerge. The aim is to go a little further, to think outside the box, and to try to examine the question from the perspective of women’s and men’s situations and needs.
Gender Mainstreaming Manual – A book of practical methods 43
JämKAS Bas Steps 4–6
Step 4. Identify the target group.
Identify the target group for the activity you have chosen.
‘Target group’ means those who are to be reached by the activity, who the resources are intended for. This is not a question of who is working on the issue. In a youth project, for example, the target group is young people – it is their world that is to change. Many actors work with youth issues, including officials at municipalities, but these officials are a tool for reaching the young people, and not the target group in itself. They may be actors but they are not the target group.
Step 5. What gender patterns are there?
Make a list of questions and statements about women’s and men’s situations, the answers to which might be useful in assessing the activity. Use the explanations outlined in the theory of the gender system.
Think, as freely as possible, about what gender patterns are relevant within the activity to be analysed. Don’t look in your bookshelf just yet for previous studies and existing statistics. Simply because facts are available about certain issues and gender patterns, they are not necessarily the most relevant in your particular case. What are the current gender patterns among girls and women, boys and men respectively? Decide which questions you need answers to if you are to map gender patterns. It might be easier to work from hypotheses or assumptions about the state of things. Use the material obtained in Step 2. It might also help to proceed from the gender system’s explanations of how gender inequality is maintained. • Is there anything in the activity that segregates women and men – that keeps them in
separate spheres? Ask yourself the question without considering whether this is good or bad. How is this segregation expressed in the activity?
• Where are women and men, girls and boys, represented – not only as citizens and users,
but also as decision-makers and implementers? • Are there differences between the sexes in the relevant areas as regards living condi-
tions, maintenance, rights, power, resources, security and so forth? • Consider gender representation and allocation of resources in particular. You may find it
worthwhile to think about formal and informal power. What are the structures? • Is there anything in the activity that creates a hierarchy between what is deemed ‘fema-
le’ and ‘male’ and that attaches greater value to the ‘male’? How is this manifested in for instance the allocation of resources such as money and time? Are there examples where men are the norm and women are the ‘deviant’ party?
THE GENDER SYSTEM
The gender system is a means of explaining how lack of gender equality is expressed and why lack of equality persists despite steps being taken to combat it. In the gender system, for example, society is characterised by segregation of the sexes and by the assumptions that men are superior to women and that men are the norm.
1 The gender system is explained in ‘Democracy and Power in Sweden’ (Demokrati och makt i Sverige, SOU 1990:44), the main report of the government commission on power structures in society. Hirdman, Yvonne.
44 Gender Mainstreaming Manual – A book of practical methods
JämKAS Bas Steps 4–6
Gender is the basic criterion. Feel free to combine it with other variables such as ethnic background, age and disability. Think beyond your own area of responsibility as well. There are many issues that cut through different types of activity, so it might be a good idea to collaborate with other
fields. For example: local employment markets involve issues such as transport and travel,
employment and training, entrepreneurship and access to schools, care and commercial services.
Step 6. What is the current situation?
Describe the gender patterns from Step 5. Confirm them with qualitative and quantitative data.
Now is the time to start looking for facts. What is the current situation? Some information may be available from previous inquiries and studies. Other information may be available in official statistics or other publications. Perhaps no information is currently available; in that case, your first step might be to suggest that this shortcoming be brought to the attention of whoever produces the statistics. You can also formulate a task: we need to produce new statistics. It is vital to look both at how the resources (e.g. time, money, information and training)
within the activity have been divided between women and men and at the gender distribu-
tion in formal and informal decision-making circles and networks.
ANALYSIS
In steps 7–9, you analyse the statistics and facts that you have compiled, and consider what can be done about the picture that emerges. Does the activity in question help provide girls and boys, women and men, with the same rights, obligations and opportunities? If not, what are the consequences and what can you do about it?
Step 7. What are the consequences?
If there is anything to indicate a lack of gender equality in Step 6 – describe the possible consequences.
Start from the gender patterns that emerged in Steps 2 and 6. Describe how these affect
girls and women, and boys and men, respectively. Describe how the lack of gender equali-
ty manifests itself. Women and men may frequently have the same rights and obligations but not the same opportunities – if this is the case, describe the consequences. This might for instance concern the opportunity to exercise a right.
Step 8. How to contribute to the gender equality objectives?
Describe how your activity should be designed to help meet the various gender equality objectives.
Describe the ideal activity from a gender equality viewpoint. Use the information from Step 2. Work through the interim objectives once again, asking the question ‘How should the activity be designed to help meet this interim objective?”
Gender Mainstreaming Manual – A book of practical methods 45
JämKAS Bas Steps 4–6
Step 9. What can be done?
List the changes that could enhance gender equality.
Make a list of what could improve the situation. These proposals could either be in areas
that you have a mandate to change or in areas that someone else controls. Sketch roughly,
starting from the patterns you have detected. There will probably be goal conflicts in the
various proposals. Clarify these and describe them. Explain the pros and cons of the vario-
us proposals. The organisation decides how you move on, i.e. what courses of action you are to pursue at the next stage.
Example
Analysis shows that women travel more on public transport than men, and also make more
stops on their way home than men do. Men are more likely than women to take the car straight to work and straight home. Given this situation, what measures would enhance or hamper gender equality? There are various options here. You can propose increasing public transport to make women’s situations easier, or propose redirecting bus traffic and starting new bus routes that run on routes and at times when men otherwise take the car. Other, broader issues that may be of interest in this discussion are greater tax funding of public transport, road tolls and road tax levels. How does that type of measure impact on gender patterns in travel? And how do other underlying gender patterns help sustain women’s and men’s differing travel habits?
MEASURES
Steps 10–11 involve finding measures that will alter the outcome from a gender equality perspective. You then have to select measures and follow them up if outcomes are to evaluated. What will you change? How will you measure the change?
Step 10. What measures are to be taken?
Decide what measures from step 8 you intend to implement. Plan how and when they are to be implemented. Allocate time and resources. Plan training.
Review the proposals for possible action in step 9. Select which measures are to be
implemented to enhance gender equality. Plan how and when they are to be implemented.
Are time, knowledge and skills available in the organisation, or do you also need to plan training?
Step 11. How is the result to be measured?
Decide how the measures and impact are to be followed up.
How can you follow up the measures and their impact? How will you measure the outcome? How do you capitalise on experience and incorporate the lessons learned into your regular work? Sex-disaggregated statistics are one way of measuring and following up results.
46 Gender Mainstreaming Manual – A book of practical methods
The 4R Method Steps 5–6
The 4R Method is used to aid the survey and analysis of a given operation from a gender equality perspective. It provides a general picture of how the operation is run and financed at the present time and of what changes are required to meet the differing needs of women and men. The survey seeks to answer the question: Who gets what, and on what terms? The analysis answers the question: How can we improve matters?
The idea is that the gender patterns you detect will form the basis for a discussion with those running the operation. How can we formulate a vision and new objectives for our work when we look at the operation from a gender equality perspective? What must change if we are to achieve the objectives?
The original 3R method was developed in a project called JämKom, run by the Swedish Association of Local Authorities in the late 1990s. Its primary testing ground has been in municipal operations. You can read more about the 3R method in the pamphlet Jämställdhetsverkstan. Om Jämtegrering och 3R metoden i svenska kommuner (‘The equality workshop. Gender mainstreaming and the 3R method in Swedish municipalities’), published by the Swedish Association of Local Authorities. JämStöd has transformed the 3R method into the 4R Method.
THE 4R METHOD
Pages 51–52 contain two examples of a 4R survey. These are the starting point in describing the method.
EXPECTED RESULTS
Work using the 4R Method can provide: • information on the distribution of women and men in the various parts of the
organisation and at all levels. • information on how resources are allocated to women and men. • an idea of the gender patterns that exist in the organisation, and their impact • a plan for remedying shortcomings
Step 1. R1 Representation – surveying gender representation
In the first step, R1, you select a specific activity and the target groups to be measured. Begin by answering the question: how many women/girls and how many men/boys?
The responses are supposed to provide a picture of the gender distribution at all levels of the decision-making process and the various parts of the operation, e.g. among decision-makers, staff, users, entrepreneurs, job applicants etc.
Who makes the decisions?
To answer the general question of how many women and how many men, you must first
determine who the actors in the decision-making process are. Here, the aim is to determi-
ne the extent to which women and men are represented in the decision-making process. Look at the formal and informal decision-making processes. Both must be examined to pinpoint where real decision-making powers lie.
In the example on page 51, the activity is ‘Compulsory social service care of young people
at risk’. In this case, the actors are the girls and boys themselves, the officials who make
Gender Mainstreaming Manual – A book of practical methods 47
The 4R Method Steps 5–6
the decisions, politicians who make the decisions, relatives, institutional staff and representatives of foster homes. All groups are divided by gender. In the example on page 52, the activity is ‘Allocation of regional project funds’. The actors are those applying for the funds, those who make decisions on the funds, representatives of regional/local public administration, regional business organisations, individual business owners and others.
Who implements decisions?
This is where you describe where the decisions are implemented – in what bodies, at what levels and by which individuals. This could be people working in a local government department, in an association or in a company. It could also apply to job centre staff or treatment centre staff. What is the gender distribution of the selected groups?
The target group – who is the user/client?
What is the target group of the activity? In the example of regional development work, the ultimate target group is the entire population of the county. In such cases, it is important to be aware of the gender patterns in the county. Who are these women and men? How are they represented in various public and private arenas, companies, professions?
Step 2. R2 Resources – examining the allocation of resources
R2 answers the question: How are our common resources – money, scope, time – distributed between women and men? The answers show how resources in the activity are allocated by gender.
Who gets what?
Examples of factors you can study are: • time • rooms/premises • money • information/meetings • development work.
Time
What items, and what aspects, are allowed to take up time at meetings and in the processing, preparation and investigation of an issue? • Who is allowed to take up time – as speakers, for example? • Who is affected by the issues that take time? • Can you see any gender-related patterns in what and who is given priority with respect
to time?
Space
How is the public arena used by women and men? How, for example, is access to sports premises, land for new businesses, classrooms at training courses etc allocated?
Money
What is the allocation of direct payments – not just salaries, but other types of support as well, such as loans and grants, operational costs (including costs for time and space in the shape of staff and premises)?
48 Gender Mainstreaming Manual – A book of practical methods
The 4R Method Steps 5–6
Information
• What information is important for an active participant in the project or the activity? • Who receives important information? Who learns what, and when? How are different
groups given information, and when? Is this done early in the process or late, and in
what format? • How many meetings are different groups invited to? What gender patterns can you see
in the groups? Are some groups allowed to take part in more meetings than others?
What is the representation of women and men in the ‘important’ groups?
Development work
What development work is undertaken in the project/activity, for instance in the form of training, trade fairs, study visits, investigations or project planning?
Step 3. R3 Realia – analysing conditions
R3 answers the question: What are the reasons for the gender distribution of representation and resource allocation? On what terms are women and men able to influence the design and use of the activity concerned? Representation and resources are about quantity. Who has access to what? ‘Realia’ are the quantitative substance of an activity. The idea is that patterns will become clear through a survey of the first two Rs – patterns that will then lead on to questions about why things are the way they are. Here, we focus on the operation or activity itself, i.e. the content of the services produced. What is the reality, and does it match present objectives? The question is then: who gets what, and on what terms?
What is the situation in our operation?
• What gender patterns do we see? • Whose needs are being met? • Can you see whether the activity has been designed on the basis of a norm that favours
one gender ahead of the other? • Are women’s and men’s interests, opportunities and wishes met to an equal degree?
How does the activity deal with gender equality issues?
• Does the activity proceed on the basis of the user’s/client’s gender?
• Do women and men, as individuals and groups, encounter differing demands and expec-
tations linked to stereotyped ideas of gender? • What is the ‘gender contract’ in the activity? By ‘gender contract’ we mean the prevai-
ling norms and values that lead to some tasks being defined as ‘female’ and others as
‘male’.
With respect to the realia – the norms governing the activity – there are no simple factors that can be measured. An analytical approach and an open discussion are needed. This should be based on a familiarity with gender equality and gender, and perhaps on further research that illustrates why the operation is the way it is, e.g. in terms of power relationships between the sexes.
Gender Mainstreaming Manual – A book of practical methods 49
The 4R Method Steps 5–6
Step 4. R4 Realisation – formulating new objectives and measures
The 3R model contains steps R1–R3. At JämStöd, we have added a further step that involves drawing up and realising new objectives and measures. R4 answers the question: What shape should the operation take if it is to achieve gender equality? Describe your vision of an operation adapted to the needs of both women and men.
When you have performed the analysis and answered the questions in R1–R3, it is time to decide whether the operation must change to live up to the gender equality policy objectives. Here, you can formulate a fresh vision for the activity – a vision based on the needs of women as well as men. If you are to realise this vision and help achieve the national gender equality policy objectives, you must review current operational objectives. Are the agency’s own objectives sufficient, or do you need to formulate new ones to bring gender equality into the picture? If so, what steps need to be taken to achieve the objectives? The effects of this work should be measured using various indicators. The indicators are used to gauge how well you have achieved your objectives. If the objective is to allocate resources equally among women and men, an indicator could be statistics of the operation’s costs disaggregated by sex.
Vision
Try to express how the operation is to be run and what it must achieve if it is to be gender-equal.
New objectives and measures
• Examine current objectives for the activity. Are they sufficient, or do you need to draw
up new ones based on the gender patterns identified in the analysis? • Decide what measures are necessary to adjust distorted gender patterns. • Decide a completion date for achievement of the objectives.
Follow-up
• Decide how the results of the measures are to be measured in relation to the new objec-
tives. What indicators or key ratios are to be used to follow up the activity? • Decide when, and in what way, evaluation and follow-up are to take place.
50 Gender Mainstreaming Manual – A book of practical methods
The 4R Method Steps 5–6
EXAMPLE: SUPERVISION OF SOCIAL SERVICES County administrative board supervision of compulsory temporary care orders issued by social services for young people.
R1. Representation
What target groups? How? Who? When?
Proportion of women and men among:
Boys and girls subject to care orders Survey/statistics Director of Social Services, Aug
County Administrative Board
Social workers Investigations Director of Social Services, Sept
County Administrative Board
Politicians, Social Welfare Board Surveys/statistics Director of Social Services, Oct
County Administrative Board
Institutional staff Surveys/statistics Director of Social Services, Nov
County Administrative Board
R2. Resources
What is to be measured? How? Who? When?
Women’s and men’s share of:
Number of care orders Statistics from Director of Social Services, Done
municipalities County Administrative Board
Number of placements Statistics from Director of Social Services, Done
municipalities County Administrative Board
Processing time for cases Statistics from Social workers in the municipalities Dec
municipalities
Resources (care periods and Surveys/investigations Social workers in the municipalities Jan money) at institutions
Foster home placements/costs Statistics from Social workers in the municipalities Jan
municipalities
Later follow-up of young people Info from municipalities Social workers in the municipalities Feb Care period/successful result?
R3. Realia
To assess prevailing norms (realia), you must know the results of R1 and R2. Prevailing values should be apparent from the gender patterns. Consider the reasons for the gender patterns that you have detected, and their impact.
R4. Realisation
How can we, together with the responsible staff, formulate a new vision, objectives for its achievement, measures that change gender patterns, and indicators that measure the resultant impact?
Gender Mainstreaming Manual – A book of practical methods 51
The 4R Method Steps 5–6
EXAMPLE: REGIONAL DEVELOPMENT Allocation of regional project funds (33:1) granted by the County Administrative Board in 2004.
R1. Representation
What target groups? How? Who? When?
Proportion of women and men among:
Project managers Go through those approved Official(s) in business department Autumn
applications
Steering groups Go through those approved Official(s) in business department Autumn
applications
Reference groups Go through those approved Official(s) in business department Autumn
applications
Target groups Go through those approved Official(s) in business department Autumn
applications
R2. Resources
What is to be measured? How? Who? When?
Women’s and men’s share of:
Size of sum granted by Go through funds granted Official(s) in business department Autumnn
projects led by women/men
Correspondence and contact bet- E-mail and Someone in business department Autumn
ween officials and project managers notes in the files but not the official involved prior to decision (women/men)
Number of steering groups where Go through the files Official(s) in business department Autumn
the County Administrative Board
is represented (distributed by
women/men as project managers)
R3. Realia
To assess prevailing norms (realities), you must know the results of R1 and R2. On the basis of the gender patterns, we can analyse the possible reasons for the differences and what effects they may have. We acquire an idea of which norms govern the operation/activity.
R4. Realise
How can we, together with the responsible staff, formulate a new vision, objectives for its achievement, measures that change gender patterns, and indicators that measure the resultant impact?
52 Gender Mainstreaming Manual – A book of practical methods
JämKAS Plus Steps 5–6
JämKAS Plus is a method that helps provide an impact analysis of a gender pattern. With this method, you can examine whether the gender pattern represents a problem, and if so, whether it should be viewed as a gender equality problem. The method also helps you choose which measures and initiatives are required to combat gender inequalities.
Start by focusing on what you want to study. What issues do you want to examine in depth? One example might be car allowances. What are the gender patterns with respect to approved car allowances? (Car allowances are granted to people who have a permanent disability that makes it particularly difficult for them to get about on their own or to use public transport.)
You then perform an analysis and work your way through to possible measures.
The purpose of the method is to determine whether a gender equality issue is present, and, if so, what measures can be used to combat inequalities.
EXPECTED RESULTS
Work with the JämKAS Plus method can: • be helpful when you want to highlight the gender equality perspective in a field • illustrate the complexity of factors underlying gender inequality (which often
extends into other policy areas). • facilitate the work of choosing actions and initiatives to combat gender inequalities.
SURVEY
Step 1 Step 2 Step 3 Step 4 Step 5 Identify Report gender Formulate List causes/ Discard/ target groups patterns observations consequences confirm
ANALYSIS
Step 6 Step 7 Step 8 Analyse and Identify actors List possible describe and stakeholders measures
?
CONCLUSIONS
Step 9 Discards Propose measures
Gender Mainstreaming Manual – A book of practical methods 53
JämKAS Plus Steps 5–6
SURVEY Step 1. Target groups affected
What target groups are affected by the operation/issue?
Identify the target group, i.e. those who are affected by the operation/issue or those who
are the focus of it. Who uses or comes into contact with the operation: as citizens, consu-
mers, traffic users, patients etc? The target group should consist of both women and men,
girls and boys. The target group might, for example, be women and men who have been granted a car allowance, or women and men who are entitled to a car allowance.
Step 2. Gender patterns
What are the conditions for women and men, respectively, in the chosen operation/issue?
Use existing statistics and other information to identify gender patterns in the area you wish to examine. Describe gender distribution in important areas, as well as the distribution of overall resources by gender.
For example, you may want to report the gender pattern among those who are entitled to a
car allowance, among those who have applied for one, and/or among those who have been
granted one. Start by mapping the representation of women and men in the target group(s). How many women and men, respectively, use the activity/operation?
Then survey the distribution of or access to resources among women and men respectively
in the target group(s). Remember that resources can also include time, premises, staff, materials and so on. In the car allowance example, you might like to report how much of the total funding has gone to women and how much to men. A gender pattern will emerge. It is a good idea to use diagrams to clarify the figures, as this makes it easier to see the pattern.
Step 3 Formulate an observation
Work from the patterns you see and formulate a statement or an observation, a hypothetical problem, which you feel is worth studying further.
The problem in focus is the relationship between women and men. The observation must therefore contain a statement that illustrates this relationship. The observation is to be
comparative, and both sexes are to be included – e.g. ‘more men than women are granted
a car allowance’.
Step 4. Survey causes and effects
List possible cause-effect relationships in the observation. Why are the gender patterns the way they are? List consequences.
Think about what the underlying causes might be, and the consequences. See the worksheet ‘List causes and consequences’ on page 58.
Here, you have to be creative. Cause-and-effect relationships are hypothetical at this stage
so you can be inventive when seeking to identify possible underlying causes and conse-
54 Gender Mainstreaming Manual – A book of practical methods
JämKAS Plus Steps 5–6
quences. You might just guess, for instance. Could it be because of this, and would that have these consequences? Keep in mind that the problem in focus is the relationship between women and men. Try, therefore, to write ‘women and men respectively’ when describing your underlying causes and your consequences; you risk otherwise falling into the trap of focusing on women as ‘the problem group’, separate from men. This means you could easily miss how women as a group stand in relation to men as a group, and might lose sight of the key point – that the problem is about power and norms.
One explanation for the observation about car allowances might simply be that more men are entitled to it. Alternatively, the officials who grant the allowances may be stuck in a gender-stereotyped mindset and think that men have more need of transport than women. Possible consequences of the observation could be that disabled women are less able to work than disabled men, or that women have to pay for their own transport to a greater extent than men.
Step 5. Discard or confirm the cause-and-effect relationships
Discard or confirm the cause-and-effect relationships in your hypothesis by testing them.
Produce statistics or other information showing the hypothetical links. These might for
instance be references to research or qualitative studies. You may find that the hypotheses
do not hold water and have to be discarded. Try to be as explicit as possible and show how those cause-and-effect relationships that can be confirmed are based in fact.
The reason for the gender pattern/observation might be completely different and not repre-
sent a gender equality issue at all. For example: more men than women apply for a car allowance. There may be a lack of information. If so, it is important to point this out. There may not be any available statistics about a certain item of information, or the available statistics may not be disaggregated by sex. Improving the available information might then be one of your proposals for action aimed at providing a more comprehensive picture of gender equality in a certain area. Only causes and consequences that can actually be confirmed are to remain when the problem is described in the next step: Is there a gender equality problem?
If there are important reasons or consequences that cannot be confirmed due for instance
to a lack of statistics, these can be put in an ‘open drawer’ until further notice. Note that most factors that cannot be confirmed will be discarded directly; only questions that are likely to require follow-up at a later date are placed in the ‘open drawer’.
ANALYSIS
At this stage, you should be gaining some idea of the situation. You can see underlying factors and the likely consequences of the gender pattern you identified during your survey work. It is now time to analyse the observation that you made in Step 3. The observation, in other words, is either to be reformulated as a gender equality problem or to be discarded because it never amounted to one. During the survey work, you may decide that you want to reformulate the problem. Another aspect may have proved to have greater relevance to the issue of gender equality in the area concerned and should therefore be the focus of the analysis instead. If so, that is your starting point.
Gender Mainstreaming Manual – A book of practical methods 55
JämKAS Plus Steps 5–6
Step 6. Analyse and describe the problem
Does the problem need to be rephrased, or is your observation still valid?
If you decide that a gender equality problem exists, describe it on the basis of the gender equality objectives drawn up for the area in question, or on the basis of the national gender equality policy objectives. The problem, along with the underlying factors and consequences that have been confirmed, is to be described in relation to the gender equality objectives. In what way is the problem related to the objective that women and men are to have the same rights, obligations and opportunities in all areas of life? What bearing does it have on the national interim gender equality objectives?
GENDER EQUALITY POLICY OBJECTIVES
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men shall
have the same rights and opportunities to be active citizens and to shape the conditions for decision-making.
2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education and paid work that provide lifelong economic independence.
3. Equal distribution of unpaid care and household work. Women and men shall take the
same responsibility for household work and have the same opportunities to give and receive care on equal terms.
4. Men’s violence against women must stop. Women and men, girls and boys, shall have
equal rights and opportunities in terms of physical integrity. These objectives were adopted by the Swedish Riksdag in May 2006 (Govt. Bill 2005/06:15).
Step 7. Identify actors and stakeholders
Who has the skills and the authority to remedy the inadequacies that your analysis revealed? Make a list.
When the problem has been described and the underlying factors identified, it is time to link it to those actors who are in a position to influence the situation. You should also link the problem to the stakeholders affected by its consequences. Identifying actors and stakeholders is crucial if you are to obtain an overview of who ‘owns’ the issue. Who has the skills and the authority to remedy the inadequacies that your analysis revealed? Perhaps the greatest potential for change exists outside your agency or organisation?
56 Gender Mainstreaming Manual – A book of practical methods
JämKAS Plus Steps 5–6
Step 8. List possible measures
List measures that could help solve the gender equality problem identified. List the pros and cons of the various measures.
These prospective measures may be found either in areas where the agency has a mandate to act or in areas that someone else ‘owns’. List which changes might enhance gender equality. Start from what the analysis revealed and the description of actors and stakeholders.
If there are goal conflicts, or conflicts of interest, be clear about them and describe them.
Explain the pros and cons of the various proposals.
OPEN DRAWER
It is now time to empty the ‘open drawer’. Have you put questions in here that could not be confirmed in Step 5 because there were no statistics? Think about whether the lack of statistics is so crucial that it should be remedied as one of the measures. Have you placed an issue here because you are convinced it is important but have been unable to confirm it? Usually, such issues are discarded directly – unless, again, it is a matter of your needing to discover more facts and figures in order to proceed further. Questions that can be directly translated into proposals for action are to be raised in Step 9.
CONCLUSIONS Step 9. Propose measures
Select measures and draw up a plan for their implementation.
Go through the proposals for action in Step 8. Select those that need implementing to enhance gender equality and make a list of measures that the operation is to undertake. Draw up a plan for how the measures are to be put into practice and followed up. If other actors can be linked to the underlying factors, then a measure might consist of
drawing the attention of those concerned to your findings. You can simply pass the matter
on to the appropriate agency, organisation or ministry. This gives them a chance to tackle the underlying factors.
Gender Mainstreaming Manual – A book of practical methods 57
JämKAS Plus Steps 5–6
s e c le n e ib u s s q o e s P n o c
n o ti a rv e s b O
s e c n e u q e s n o c d n a s
le s
e e
s ib s s u
u s
o a
a c c P t is L
Worksheet 1 JämKas Plus
58 Gender Mainstreaming Manual – A book of practical methods
JämKAS Plus Steps 5–6
rs / e rs ld o to h c e A k ta s
s e c n e u q e s n o C
s m le b ro P
rs e ld o h e k ta s d s
e
n s a u
a C
rs to c a
f rs / e
o
rs ld
y o
e to h c e A k
rv
u ta s
S
Worksheet 2 JämKas Plus
Gender Mainstreaming Manual – A book of practical methods 59
Process Mapping Steps 5–6
The Process Mapping method helps you analyse your processes from a gender equality perspective. You begin by identifying and listing what you are doing and how you are doing it. You then look at ways in which your processes can help achieve the gender equality policy objectives.
Gender mainstreaming is change work, so you need to know exactly what the processes involve if you are to change them. The Process Mapping method helps you conduct a survey and gain a gender equality perspective on your processes.
By process we mean a sequence of events, a particular stage in an operation. A process consists of several stages. Processes might include activity planning, the assessment of applications or case work.
The guidelines explain how you go about mapping your processes from a gender equality perspective. The method is divided into different parts: the inventory, the identification of traps and gender patterns, and proposals for improvements and for the development of an action plan.
EXPECTED RESULTS
Working with the Process Mapping model can provide: • an analysis of a process from a gender equality perspective • an aid in detecting and preventing the risk of gender inequalities in the operation • measures to enhance gender equality in the operation
Step 1. Describe the process
Select a process. Describe it. What are its various stages?
Use the table on page 63 to help you in this. Dividing the process into clearly defined stages simplifies matters. It is a good idea to draw a flow chart for the process as a whole. Describe what is to be done first, what it leads to and what you do after that. The various stages are entered into the table. A process might, for example, be activity planning, assessments of entitlement to support, production of urban planning documents, assessment of project applications, recruitment processes, and the like.
Step 2. Contribute to gender equality
List ways in which this process can help achieve the gender equality policy objectives.
Review the gender equality policy objectives on the next page and see whether the process in any way affects the situation of women and men in the four areas. If your process is carried out in a gender-equal fashion, it can contribute to greater gender equality. Describe what it is important to bear in mind in seeking greater gender equality. What, from a gender equality perspective, is the ideal process?
60 Gender Mainstreaming Manual – A book of practical methods
Process Mapping Steps 5–6
GENDER EQUALITY POLICY OBJECTIVES
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men shall
have the same rights and opportunities to be active citizens and to shape the conditions for decision-making.
2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education and paid work that provide lifelong economic independence.
3. Equal distribution of unpaid care and household work. Women and men shall take the
same responsibility for household work and have the same opportunities to give and receive care on equal terms.
4. Men’s violence against women must stop. Women and men, girls and boys, shall have
equal rights and opportunities in terms of physical integrity. These objectives were adopted by the Swedish Riksdag in May 2006 (Govt. Bill 2005/06:15).
Step 3. Identify risks
Where in the process is there a risk of creating gender inequality?
By ‘risks’ here we mean those parts of the process where there is a danger you might foster gender inequality. This might happen, for instance, if you proceed on the basis of ‘gender neutrality’, which can lead to gender blindness, or from a norm that only reflects one of the sexes. The process may then be adapted to the needs of that sex. There is also a risk inherent in dealing with other people: we often have different expectations of women and men. Our conclusions may be gender-stereotyped and may cause us to place different demands on women and men or treat them differently.
Step 4. Survey and analyse the consequences
List what gender patterns you would like to know about at each stage. Enter them in the table for each individual stage.
By ‘gender patterns’ here we mean gender patterns in users, i.e. those who are the end consumers of the operation. Is there some kind of gender pattern that you have to take into account in your internal processes? Do you need to add further stages because the gender patterns look different for girls and boys, women and men? One way of identifying gender patterns is to ask: Is there anything that segregates the sexes? Is there anything that attaches value to one sex or the other? Is any particular sex the norm for this stage? Also, consider gender representation and the allocation of resources. Examine the situation for various groups of women and men with different ethnic backgrounds, disabilities, ages and so on.
Gender Mainstreaming Manual – A book of practical methods 61
Process Mapping Steps 5–6
Step 5. Reflect on the sex of the implementer
Who is responsible for the various stages? Are they women or men? How does this affect this particular stage?
Review the various stages in the process. Are there stages where the sex of the implemen-
ter is a factor?
Step 6. Propose measures
What measures might prevent the creation of gender inequalities in the various stages?
Look back at Steps 3–5; are there any risks or gender patterns that can be avoided or eliminated? Is the sex of the implementer a factor? In that case, propose measures that might remedy gender inequality.
Step 7. Change the process
Decide which measures you will implement – who does what, and when?
Draw up a plan of action. Schedule the measures and allocate responsibility for them. Don’t forget to plan your follow-up.
62 Gender Mainstreaming Manual – A book of practical methods
Process Mapping Steps 5–6
e g ta S
5 e g ta S
4 e g ta S
3 e g ta S
2 e g ta S
1 e g ta S
: s r
s s te e s e s u te e s s f e b e r r n s s e o ri ib e e e g s c c s s o re c tr d ty d n e s s n n k n rn m p u a e ro ro li e p e p o e a is e e h le ro s h c g a D C g u R G tt T p P C ta e e a e ro . . q . . . . . S th 1 th 2 to e 3 4 p 5 im 6 m 7
P
Worksheet Process mapping
Gender Mainstreaming Manual – A book of practical methods 63
Step 7
Implement the measures
The agency now goes ahead and implements the measures. Management must make a clear decision here about what is to be done and by whom. The time has finally come to create a more gender-equal operation.
64 Gender Mainstreaming Manual – A book of practical methods
Step 8
Evaluate the outcome
This step enables management to evaluate progress from a gender equality viewpoint. Senior staff make sure that the results are followed up, and evaluate the outcome by answering questions such as the following: Follow-up – Have we achieved our objectives? What were the results of our work? How do we assess the quality of what we did? Evaluation – What lessons can we learn? How do we make positive changes last? What can we learn from changes for the worse? What is the next step? Disseminate results – How do we disseminate the outcome and the lessons learned throughout the organisation? How do we make the outcome sustainable? How do we celebrate our successes?
Gender Mainstreaming Manual – A book of practical methods 65
JämUR – A method for evaluating outcomes Step 8
JämUR (Gender Equality Outcome Evaluation) helps you evaluate the results of the operation from a gender equality perspective. You are then in a position to propose improvements and provide feedback to those undertaking the actual activities. We recommend that you use the method as a follow-up to JämKAS Bas. The method was developed for use in the Government Offices but has been amended to suit public authorities in general.
Its aim is to evaluate the outcome of the operation from a gender equality perspective so as to be in a position to decide what needs to be done to enhance gender equality.
EXPECTED RESULTS
Working with the JämUR model can provide: • a chance to measure the impact of the operation on women and men respectively • a chance to link operational costs to women and men respectively • proposed improvements aimed at enhancing gender equality in the operation.
Step 1. Operations
Which of your activities/operations involve women and/or men?
Step 2. Outcome
2a. What actions have you taken that affect women and men respectively? 2b. What effects did these actions have on women and men respectively?
Step 3. Costs
How are the costs of the operation distributed among women and men respectively?
Step 4. Conclusions
What conclusions can be drawn from the surveying work in Steps 1–3?
Step 5. Measures
How can the operation become more gender-equal? List possible measures.
Step 6. Proposed improvements
In what way can the agency’s checks and controls, processes and follow-up be amended so that the operation is improved from a gender equality perspective?
Step 7. Feedback
7a. Does the operation receive feedback on the work it is doing to enhance gender equality? 7b. What might such feedback consist of? 7c. In what form should feedback be provided?
Step 8. External feedback
Is there anything in your contact with others around you that needs to change so as to make it easier for you to improve gender equality in your operation?
66 Gender Mainstreaming Manual – A book of practical methods
Some definitions
Equality
Fair and just conditions for all individuals and groups in society, based on the idea that all people are of equal worth regardless of sex, ethnic origin, religion and social group etc. One of the most important equality issues is that of equality between women and men.
Feminism
Recognition that the sexes are unequal, and a willingness to do something about it. This is the lowest common denominator for different types of feminism; there are various orientations, such as liberal, socialist and radical feminism.
Gender
The social and cultural, ‘constructed’ sex. What we perceive as ‘male’ and ‘female’. This changes and is re-created over time.
Gender-blind
Without regard to the gender equality perspective or gender.
Gender equality
Concerns the relationship between women and men. The objectives of Swedish gender equality policy are set out below.
Overall objective
Women and men must have the same power to shape society and their own lives.
Interim objectives
1. Equal division of power and influence between women and men. Women and men
shall have the same rights and opportunities to be active citizens and to shape the
conditions of decision-making. 2. Economic equality between women and men. Women and men shall have the same
opportunities and conditions with regard to education, training and paid work that
provide lifelong economic independence. 3. Equal distribution of unpaid care and household work. Women and men shall take
the same responsibility for household work and have the same opportunities to give
and receive care on equal terms. 4. Men’s violence against women must stop. Women and men, girls and boys, shall
have equal rights and opportunities in terms of physical integrity.
Gender equality in outside activities – external gender equality
Gender equality in activities directed at the citizens/clients, i.e. the core operation.
2 Women and men in Sweden (Statistics Sweden) Gender equality statistics in brief, 2006. 3
Swedish Government Bill ‘The power to shape society and your own life: Towards new gender equality policy objectives’ (Makt att forma samhället och sitt eget liv – nya mål i jämställdhetspolitiken, Govt Bill 2005/06:155).
Gender Mainstreaming Manual – A book of practical methods 67
Gender equality in internal activities – internal gender equality
Gender equality in human resource activities, i.e. activities governed by the Equal Opportunities Act and the Equal Opportunities Ombudsman, and which is distinct from the gender mainstreaming of the core operation.
Gender equality perspective – Gender equality analysis
The performance an analysis of sex-disaggregated statistics or other information in relation to the gender equality policy objectives.
Gender mainstreaming
A strategy that integrates a gender equality perspective into all areas of policy and activity and all stages of decision-making, planning and implementation of activities in these areas.
Public agencies organise their internal work to achieve gender equality in their core operation.
Gender patterns
The structure that emerges when information, statistics, needs, etc, are divided up by gender.
Gender perspective – gender impact assessment
Reporting statistics and information by gender, and describing the situation for women and men respectively.
The gender system
Describes the social relationships between the sexes. According to Professor Yvonne Hirdman, the gender system rests on two logics. 1) The dichotomy itself, the taboo of segregation: male and female should not mix. 2) The hierarchy: men are the norm. Men are mankind; thus they are the norm for what is normal and generally accepted. The phrase ‘gender power structure’ is used in Swedish politics to describe this.
Intersectionality
A perspective that focuses on the point of intersection of various power structures in society and how different identities are created as a result of factors such as race/ethnicity, sex, sexuality, functional capacity and age.
Patriarchy
A term used in the social sciences to describe social systems in which women are subordinate to men.
Sex
A word that in gender studies can be used to describe both biological sex and gender, the ‘constructed’ sex.
Sex discrimination
When a person is directly or indirectly unfairly treated due to his/her sex.
4 Kvinnovetenskaplig tidskrift No. 3 1988, Volume 9, Yvonne Hirdman.
68 Gender Mainstreaming Manual – A book of practical methods
Jäm
Stöd
106 47 Stockholm Tel 08-690 91 90 Fax 08-690 91 91 order.fritzes@nj.se www.fritzes.se ISBN 91-38-22731-2 ISSN 0375-250X
Gender Equality in Public Services
Some useful advice on gender mainstreaming
A book of ideas for
Swedish Government Official Reports
managers and strategists
Gender Equality in Public Services
Some useful advice on gender mainstreaming
A book of ideas for managers and strategists from the Swedish Gender Mainstreaming Support Committee
Stockholm 2007
Swedish Government Official Reports
This report is on sale in Stockholm at Fritzes Bookshop.
Address: Fritzes, Customer Service, SE-106 47 STOCKHOLM Sweden Fax: 08 690 91 91 (national) +46 8 690 91 91 (international) Tel: 08 690 91 90 (national) +46 8 690 91 91 E-mail: order.fritzes@nj.se Internet: www.fritzes.se
Text: Sara Bergquist-Månsson and JämStöd Translation: Lingon Layout: Svensk Information
Printed by Edita Sverige AB Stockholm 2007
ISBN 91-38-22730-5 ISSN 0375-250X
Foreword
JämStöd (Gender Mainstreaming Support) is a Swedish committee of inquiry that has worked for two years under a government mandate to provide information about gender mainstreaming and to develop practical methods and models for mainstreaming gender into central government activities. A further task of the committee has been to train central government staff in the practical implementation of the process. We have collaborated with a number of government agencies that have been at the forefront in seeking to ensure that the services they provide to the general public benefit women and men equally.
Working with gender mainstreaming is a groundbreaking task that represents one of the most important challenges facing the public sector. We hope that this book will inspire both those of you who are keen to get started and those wishing to make further progress towards public services of the same high quality for women and men. In these pages, we outline our own experience in this area and our conclusions, but we also give many of those with whom we have collaborated the opportunity to express their opinions.
In parallel, we have produced a method book, The Gender Mainstreaming Manual, to supplement the present publication. It contains methods and working models, complete with detailed explanations of practical approaches to gender mainstreaming. In addition, we have produced a separate offprint from our book of ideas, targeting managers and management groups. We have also delivered a final report to the Government containing our recommendations (SOU 2007:15).
Finally, we would like to express our thanks to Sara Bergqvist-Månsson, who carried out the interviews and wrote the final text on the basis of the material we had gathered in the course of our inquiry.
Stockholm, March 2007
Ann Boman Committee Chair
/Ulrika Eklund
Carina Löfgren
Gender Equality in Public Services – Useful advice on gender mainstreaming 3
4 Gender Equality in Public Services – Useful advice on gender mainstreaming
Innehåll
| Foreword | 3 |
| A new path | 6 |
| What is the problem? | 8 |
| Gender mainstreaming in practice | 11 |
| THE TASKS OF SENIOR MANAGEMENT | 15 |
“Gender equality must become a part of everyday life” – Interview with Anders Granat 16 Your role as a leader in the gender mainstreaming process 19 Success factors and obstacles to change – Interview with Johan Quist 21 Stand up and be counted! – Intervview with Ulf Westerberg 23 What others have done 26 The evaluation process takes time
| – Interview with Gunno Gunnmo | 30 |
| Confronting obstacles | 32 |
| THE TASKT OF GENDER EQUALITY STRATEGISTS | 33 |
Keep the task within limits! – Interview with Sabina Petersson 34 Your role as a gender mainstreaming strategist 37 Make demands on management
| – Interview with Eva Mark | 39 |
| Don’t take opposition personally | 41 |
| Invest in training | 42 |
| METHODS AND MODELS | 47 |
| “The Ladder” | 48 |
| Methods and models | 50 |
| Gender Equality in Public Services – Useful advice on gender mainstreaming | 5 |
A new path
In publishing this book, our aim is to show we lose sight of when performing our how gender mainstreaming can upgrade duties? Do our decisions affect women and and improve the activities of public organi- men differently? If you fail to study these sations. As a technique, gender main- questions, you will never find out. streaming is guaranteed to produce results, In practical terms, it may for instance paving the way for legally secure, demo- involve examining how a government cratic and efficient public services – for agency goes about supervising the work of both women and men. the social services. Are only men offered
In Sweden, there is broad agreement on rehabilitation leading to training and jobs, gender equality policy in general and on while women are given a few hours’ counthe need for all central government activi- selling and a disability pension? Are we ties to be informed by an equality perspec- considering the needs of both women and tive. This task is prescribed in a range of men and how each benefit from the servicpolicy documents, action plans and appro- es we provide? Are we addressing the needs priation directions. And it is not confined of both women and men when planning to the usual gender equality issues: that regional development, projecting roads, women and men should have the same building lifeboats, subsidising business chance to advance in their careers, that start-ups, formulating information about there should be no unjustified pay differen- potential emergencies, and so forth? The tials, or that both sexes should be repre- questions and issues involved are almost sented at all levels in an organisation etc. countless, and naturally differ, depending These relate to staff policy and are dealt on the area of activity for which your parwith under the Equal Opportunities Act. ticular agency is responsible. But the ques-
Here, the aim is to mainstream gender tions must be put. And the answers may into core activities, which is a completely reveal imbalances and disparities that nodifferent matter. Gender mainstreaming is one had noticed before. a strategy for achieving equality of the sexes. It means applying a gender equality Essential knowledge perspective throughout the operation, If it is to succeed, gender mainstreaming wherever decisions are made and wherever necessitates a grasp of the issues – among activities are undertaken. The aim is to heads of agency, gender equality strategists ensure that the services provided to the and employees alike. This field of work is general public are equally accessible, of the not uncomplicated. Naturally, we would all same high quality and of the same benefit like to be sensible and aware people who to citizens, whether women or men. have no difficulty seeing what needs to be
done if we are to deal with citizens, cus-
Clear-eyed analysis tomers and users in a respectful manner. In practice, this means opening your eyes But gender equality is an issue that chaland analysing the situation. How do we lenges traditional attitudes, highly personal work? Are there questions and needs that values and also the established power hier-
6 Gender Equality in Public Services – Useful advice on gender mainstreaming
archies found in an organisation. It is a should analyse the present state of affairs in good idea, therefore, to be well prepared. the organisation and how improvements
You will need gender skills – an under- can be made. Later in the book, we briefly standing of the general situation of women describe the methods used by the commitand men in society, of which values govern tee in the course of its work. people’s perceptions of what is ‘normal’ We hope this publication will inspire you and desirable in the way women and men to join in and that you will benefit from the lead their lives, and of why it is so difficult advice offered in these pages by other manto introduce change. agers and gender equality strategists, based
You will also need to familiarise yourself on their own experiences. We also hope the with good, practical methods for how an book will provide you with a basic fund of organisation should adopt gender main- knowledge on which to draw for further streaming as a work approach, i.e. how it work in this field.
GOVERNMENT POLICY ON GENDER EQUALITY
In 1980, the Equal Opportunities Act was passed, and in the same year the Office of the Equal Opportunities Ombudsman (JämO) was established to combat discrimination in working life. In 1984, the first mainstreaming strategy was adopted, stating that the gender perspective was to be integrated into all policy areas so that all decisions were to be analysed on the basis of their respective implications for women and men. The international breakthrough for gender mainstreaming came in 1995 when most UN countries adopted it as a strategy, and the following year it was adopted by the EU. The overall goal of gender equality policy in Sweden is to ensure that women and men have the same power to shape society and their own lives. The subgoals refer to an even division of power, influence and unpaid work and care in the home, to financial equality between the sexes, and to the need to stop male violence against women. Gender equality work has long been about fair employment conditions for women and men at the workplace. Gender mainstreaming adopts a different approach – it is about integrating the gender equality perspective into external activities and ensuring that service provision and decisions have the same consequences for both women and men. In 2004, the Plan for Gender Mainstreaming at the Government Offices was adopted for the period 2004–2009, and 2006 saw the adoption of new gender equality policy objectives.
Gender Equality in Public Services – Useful advice on gender mainstreaming 7
What is the problem?
To mainstream gender into its activities, The examples outlined below show that the agency concerned must review its the gender equality perspective is a signifmode of operation to ensure that its serv- icant factor in the provision of public ices to citizens, customers and users are services and the exercise of official provided on the same terms, i.e. that they authority. meet the needs of women and men, girls
and boys alike. Are boys allowed to be frightened?
It is not just about dutifully formulating At a treatment centre for young people, statements of objectives, but about the staff suspected that a boy who had analysing very specifically how the needs recently arrived had an intellectual disand conditions of women and men are ability. The boy sat rocking to and fro with affected by the agency’s everyday actions his legs tucked beneath him and a cushion and decisions. All public operations that pressed against his stomach. A member of directly address citizens need to be the staff asked how we would have reacted analysed from a gender equality perspec- if a girl had behaved in the same way. The tive. And this work must be pursued both answer was that most would have thought systematically and continuously. Other- she was frightened. On closer examinawise, we may well fail to see that women tion, it turned out that the boy was in fact and men are being treated differently, on scared. Had the worst come to the worst, the basis of different criteria. the traditional interpretation of his symp-
Surely, no-one deliberately treats them toms might have caused him to be examdifferently? That kind of injustice is not ined for a developmental problem. The reflected in the laws, rules and provisions boy’s behaviour was considered ‘abnormal’ that govern public activities. Yet it is there precisely because he had behaved in a way all the same, despite neutral rules and that is thought natural in girls but unnatdespite the stated aim that all individuals ural in boys. shall be treated according to their needs.
Don’t women want a say?
So what’s it about? When the road between Mellbystrand and To begin with, we must analyse how our Sandvad in southern Sweden was to be own operation works in relation to rebuilt, few women turned up at the pubwomen and men. What is the situation at lic meeting held to discuss the matter, our workplace? This simple question usu- despite the fact that there had been severally leads to some unexpected insights. al very serious accidents there in a short When it is followed by a systematic review space of time and that the problems were of the operation, an even clearer picture of well known. The National Road decisions, actions and behaviour patterns Administration then called a special contends to emerge showing how girls and sultative meeting for women only. It was boys, women and men in fact are provided well attended, and the women contributed with differing services and are treated dif- a wide array of views and ideas, ranging ferently. over such matters as safety solutions, chil-
8 Gender Equality in Public Services – Useful advice on gender mainstreaming
dren’s routes to school, and bicycle traffic most common among boys. The agency etc. This caused the Road Administration could have contented itself with this – to ponder the question of how consulta- after all, the caring allowance is not a unitive meetings should be organised in the versal right; it is an allowance given to parfuture. ents who need to reduce their working
hours in order to look after a child with a
Do we listen to women? specific diagnosis. Instead, however, the When the management group at the agency asked itself why such diagnoses Swedish Maritime Administration was were so much more common among boys given gender equality training, a research than girls. It then found a major imbalreport that one of the participants had ance in the research undertaken in this just come across was discussed. The report field. Some 5 000 studies had been carried focused on safety in passenger ferries, and out on boys with ADHD and DAMP diagset out recommendations on how passen- noses but only 25 on girls. Probably, the gers were to be informed in the event of numerous studies conducted on boys had an emergency. One piece of advice was to yielded knowledge that made it easier to let a man provide the requisite oral infor- diagnose them. As yet, we know little mation as people consider men more about girls. trustworthy. If it was a woman who was to provide the information, she was advised Are men more motivated? to make it clear that she was acting on the Women on sick leave are given less help in captain’s orders. returning to working life than men. Men
are more frequently referred for examina-
Do only boys have attention deficits? tion and occupational training, while
When the National Social Insurance women are given sheltered work training, Board (as it was then called) was assigned which is the cheapest form of public supby the Government in the late 1990s to port and the least likely to lead back to investigate why the number of caring employment. allowances had risen so sharply in recent A study of the 2002 rehabilitation proyears, the agency noticed that the greatest gramme operated by the Social Insurance increase was in cases involving boys. The Agency shows that both doctors and local reason was that DAMP (deficits in atten- social insurance offices took different tion, motor control and perception) and decisions when faced with the same prob- ADHD (attention-deficit-hyperactivity lems or symptoms, depending on whether disorder) had been officially accepted as the person concerned was a woman or a diagnostic terms qualifying for public man. Men were granted rehabilitation benefit, and that these diagnoses were sooner than women and were allocated
«For women, the average cost of a rehabilitation-to-work training programme purchased by a social insurance office was under SEK 35 000 while the corresponding figure for men was SEK 113 000.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 9
longer periods of study or work training. on road accidents and male coronary For women, the average cost of a rehabili- attacks, despite the fact that it was chiefly tation-to-work training programme pur- older women who required ambulance chased by a social insurance office was transportation. The ambulance service under SEK 35 000 while the corresponding managed to shorten the time from emerfigure for men was SEK 113 000. The study gency response to operating table by shows that men were able to improve their adapting its routines so that it was better work capacity to a greater extent than able to deal with patients suffering hipwomen. Short-term cuts in rehabilitation joint fractures. Recovery for such patients programmes for women prove more costly is closely connected with the time it takes to society in the long run as women then to transport them to hospital. Complihave less chance of returning to working cations may otherwise prove fatal. One life. patient out of four with a hip-joint frac-
ture dies within a year. Another study
Farming – not for women? showed that men were more likely than Farming companies are largely owned by women to be rushed to hospital with the men and usually inherited by sons, accord- blue light/siren on. Women’s ailments ing to a study undertaken by the Swedish were considered less acute. Board of Agriculture. To ensure that the farm is not split up in the event of a divorce, couples often sign a marital property agree- «Asking how an ment. Such documents tend to be written
operation is run from a
in a one-sided way and seldom consider the woman’s interests in the matter. The money gender equality perspecand time she has invested in the business is
tive almost always yields
seldom taken into account when the couple separate. In many other countries in fresh insights.»
Europe, partners in a farming company or the like frequently enter into operating agreements that regulate financial commit-
ments and rights. Insight is the first step
Asking how an operation is run from a
Who has the most pain? gender equality perspective almost always Three out of four people who suffer hip- yields fresh insights, as the above examjoint fractures are women, and the ailment ples show. From there to actually changing is common among patients at hospital the ways we act and work is often quite a casualty departments in Sweden. A study step, however. Only when we apply the conducted by the Sahlgrenska University insights we have arrived at by introducing Hospital in Göteborg showed that among changes into our everyday actions does the elderly woman who suffered such frac- activity or operation enhance gender tures, only one in ten was given a equality in society. We now know that syspainkiller in the ambulance, compared tematic and ongoing efforts are required with four men in ten. to this end. And it is here that gender
The study further showed that the mainstreaming as a strategy comes into ambulance service concentrated primarily the picture.
10 Gender Equality in Public Services – Useful advice on gender mainstreaming
Gender mainstreaming in practice
Most people get upset when they read money is used in the health care service and about the kinds of injustices outlined how the operation is run. above, and agree that gender mainstream- Health care is not an easy area to ing would seem to be a good and reason- change. The workforce is large and the able strategy for improving activities from organisation is complicated. But this did a gender equality perspective. not deter Birgitta Evengård, a chief physi-
Yet understanding how one’s own oper- cian and clinical researcher. When she was ation or activity is affected by the problem asked to undertake a thorough shake-up of may present difficulties. A frequent the organisation and introduce a genderresponse among staff is that gender analy- minded approach, she immediately ses can hardly be expected to bring about accepted. She was given a free rein and major changes in the way an agency oper- enjoyed the full support both of the counates. Surely, they say, we cannot have been ty’s political representatives and of top wrong in everything we have done so far? management. She was also given a senior
In the course of our work with the administrative position at the heart of the JämStöd mandate, we have learned that organisation. this line of argument does not hold water. Birgitta Evengård learned about the Taking the needs of both women and men laundry bag at a meeting of the strategy into consideration in a systematic and group. A nurse had observed that the launstructured manner leads to changes and dry bags in the male patients’ shower new approaches, not only in the way we room at the skin clinic were always very treat people but also in how we arrive at heavy and difficult to cope with. The decisions and how we operate at a more laundry bags in the women’s shower room, strategic level. meanwhile, were always light. The head of
Below, we describe how various organi- department investigated the matter, and sations have worked systematically with the laundry bags were also subjected to gender mainstreaming and gender equali- scientific examination. It turned out that ty issues from different perspectives. male patients with psoriasis and eczema
were prescribed light therapy at the clinic
The laundry bag brought to a much greater extent than female
the message home patients with the same problems. They The tale of the laundry bag has become one were also given help with rubbing in the of the foremost success stories in the gen- skin ointments, after which they used the der equality field in the Stockholm County ward’s shower room, as a result of which Council. It has signalled that health care in the laundry bags in the men’s room were the county must place greater emphasis on always well filled. The women, on the gender equality in its work. It has also other hand, were given a prescription and prompted managers to support the provi- had to go to the pharmacy, pay for the sion of accredited leadership training in ointment and rub it in themselves at gender equality. The laundry bag case has home. A rough estimate showed that costs had a dramatic effect both on the way would be reduced by 22 per cent if the
Gender Equality in Public Services – Useful advice on gender mainstreaming 11
men were treated in the same way as the this, the organisational aspect is vital. All women. the ministries, the Prime Minister’s Office
Birgitta Evengård describes how other and the Office for Administrative Affairs studies, too, led to totally new conclusions have appointed their own gender equality when they specifically examined the coordinators whose task is to take forward respective care needs of women and men. and harmonise the gender mainstreaming In her view, such examples are important work in their sphere of operation. These when gender equality considerations are to officers occupy strategically important be introduced into health care. They enable positions and lead the mainstreaming everyone to feel a part of the operation. work on the basis of the objectives. They
are assisted in this task by special contact
The Government Offices groups. Also, the Division for Gender Over the past couple of years, the Swedish Equality has a working group that acts as a Government Offices have been main- consultative aid and a source of inspirastreaming gender into all their activities. tion vis-à-vis the ministries. This is a major task affecting some 4 000 During the period 2004–2005, some 120 members of staff. A large number of admin- gender analyses were undertaken in all istrative officers in the various ministries policy areas in the Government Offices as are directly involved in building up a gender a first step in implementing the plan. equality perspective in the budget and leg- Based on these analyses, the aim was to islative processes, step by step. Committee develop activity-specific gender equality terms of reference and central government goals for relevant government agencies. In management of public authorities are two the analysis phase, some 400 people of the main targets in this respect. received training and supervision in the
Since 2004, an overall plan for main- performance of gender analyses and the streaming gender into the Government formulation of operational goals embody- Offices has been in place, and will run ing a gender equality perspective. until 2009. Based on this plan, annual In addition, the Office for Administrative action programmes are developed setting Affairs broadened its programme of trainout the priorities for the year. The pro- ing courses to encompass gender equality grammes may focus on the need to formu- studies and sex-disaggregated statistics. late appropriate committee terms of refer- In 2006, the main focus was on ensuring ence from a gender equality perspective, or that individually based statistics in the on how gender is to be mainstreamed into Budget Bill were gender-specific, that all the budget process. It is then up to each committee terms of reference were preministry to produce a more detailed pro- ceded by a gender equality inventory, and gramme for its own uses. that work continued on mainstreaming
The various areas are being dealt with gender into central government manageone after another, and when the task has ment of public authorities. been completed in 2009, the aim is for all important processes to have been Gender mainstreaming the budget reviewed and for gender equality to have The Västra Götaland regional authority become a natural part of the Government has decided to focus on the situation of Offices’ ongoing work. women and men. Ahead of each decision,
In a major development effort such as the question will now be asked: “How will
12 Gender Equality in Public Services – Useful advice on gender mainstreaming
this affect women and men respectively?’. Scorecards specify what is to be measured Are women and men being treated equal- in the quest for care on equal terms. What ly at care centres? Are we aware of how is the position as regards emergency carwomen’s and men’s symptoms differ and diac care, waiting times, the diabetes regishow medicines are prescribed to them? ter? How is the care guarantee working Why do women use public transport to a with regard to waiting times for hip operagreater extent, and why do men borrow tions for women and men requiring fewer books at the library? arthroplasty? What resources are being
To begin with, the regional authority has invested in gender-specific operations decided to introduce gender mainstream- such as enlargement of the prostate gland ing into the internal decision-making for men and incontinence for women? The process when preparing the budget. The distribution of hearing aids should also be budget constitutes the basis for all activities specified. In the search for better and safer undertaken during the year, and is there- care, it is important to acquire an underfore a natural hub from which to proceed. standing of how the care and treatment of
the sexes differs so that a gender equality
perspective may be incorporated when
«Prior to each course
care programmes are developed. Pur-
of action, the operation chasers are also urged to seek information
concerned is required to both about care periods for certain diag-
noses, disaggregated by sex, and about the
consider if and where the
costs of certain courses of action.
gender equality perspec- Kungälv Hospital has introduced a gen-
der perspective into its scorecard for the
tive is to be found at the
2007 financial year. Among the issues
present time.» given priority during the year are “under-
standing care from a gender equality per-
Prior to each course of action, the opera- spective”. Such knowledge may be tion concerned is required to consider if acquired by for instance ensuring that care and where the gender equality perspective statistics are gender-specific and that key is to be found at the present time and how goal indicators are reported separately for it corresponds to the goals. The budget women and men. instructions also call for an analysis of the more traditional gender equality issues Rural development in Gävleborg such as the gender pay gap and the The county administrative board in prospects for acquiring additional job skills. Gävleborg has worked with gender main- Statistics are an important part of this streaming as part of its rural development effort, and care purchasers are urged to programme. Via measures of different demand facts and figures that make clear kinds, the board has sought to shift the how care is distributed between women present focus in education and training and men today. How are women and men and in funding programmes for entrepretreated, for instance, in relation to mental neurs, such as those targeting farmers ill-health, cardiac care and rehabilitation? wishing to branch out. Traditionally, con-
Indicators for health and medical care tact has been established with the formal are included in the annual reports for 2006. representative of the farming enterprise,
Gender Equality in Public Services – Useful advice on gender mainstreaming 13
who was usually a man. The county traditional farming situation. administrative board has now introduced In the course of this effort, the county measures that specifically target women. administrative board has found it is They are almost always part-owners of the important to review its contact with farmenterprise, even if their names are not in ers and to determine whether both the contact register. women and men are receiving the infor-
“The idea of introducing a gender equali- mation sent out. ty perspective into the rural development “By analysing who are the registered programme has evolved gradually over owners of the company or farm, we’ve time,” says Mats Hindström, director of the found that most of those who sign for the programme in Gävleborg. “We’ve become enterprise are men. Before, we always aware that rural development is one of the addressed our documents to the owners – in designated areas for the county administra- other words almost always the male – with tive boards, but it was already apparent six traditional offers and ‘information for years ago when we were working with gen- men’. Nowadays, however, as a result of our der mainstreaming as a separate project gender equality work, we deliberately seek that this was an imperative issue. to widen the scope of our information so
“Then, of course, managerial training in that it reaches both partners in farming gender equality and the work being done enterprises. We want to reach the women with JämKAS Bas (a method described later who we know are there, working with the in the book) have also contributed. We want farm as actively as the formal addressee.” to create an attractive rural development The county administrative board has programme for girls and boys, women and launched special initiatives aimed at men in Gävleborg by mainstreaming a gen- women, inviting them to meetings and der equality perspective into it.” training courses that specifically meet
their needs. While the letters continue to
Tradition impedes development go to the company representative, the man, The county administrative board has built they deliberately target women or both the on gender analyses in pursuing its devel- partners to show the board’s intentions. opment programme.
“We know that our labour market is Integration in day-to-day activities
extensively gender-segregated and that From previously having worked with gentraditional career choices place obstacles in der mainstreaming in project form, the the way of rural development,” says Mats county administrative board in Gävleborg Hindström. “So we have sought to broaden has now brought it into its regular, day-toour training programme to make tradi- day activities. tional courses for farmers attractive to “We’ve sought to identify areas we need women as well. We’ve also tried to develop to focus on in the rural development pronew types of training that specifically tar- gramme so that the gender equality issue get rural women and which aim to give can be given priority when the programme them the incentive to develop the kinds of is finally launched,” says Mats Hindström. things that they’ve identified as being of “We need to get everyone involved in prointerest to them. We encourage them to moting rural development in our county, start new companies, or to supplement which means a gender equality perspective existing ones, as a way of improving the is absolutely essential”.
14 Gender Equality in Public Services – Useful advice on gender mainstreaming
The tasks of senior management
This section specifically targets senior managers in public administration, and includes examples of how agency executives have worked with gender mainstreaming. Later in the book, we briefly describe various analytical methods and working models for tackling the issues practically. Gender mainstreaming is about operational development. When the way operational decisions affect women and men is analysed at a deeper level, the conditions are created for improving procedures and priorities. This is why it is so important for the person at the top to become involved in the work. The top manager is quite clearly essential to the process. Our experience shows that the active participation of top management is a decisive factor if gender mainstreaming is to succeed. As the person in command, you can give the gender equality strategist a fully-fledged mandate to take action. When you demand results and reports, things happen in the organisation. When you give an issue priority and allocate the necessary time and resources for the work involved, you are nearing your goal. Managers who show no interest in the work, or remain passive, severely hamper the development process.
Gender Equality in Public Services – Useful advice on gender mainstreaming 15
“Gender equality must become a part of everyday life”
– INTERVIEW WITH COUNTY DIRECTOR ANDERS GRANAT
The trick is to make gender equality a part ferent weight to the needs of women and of everyday life. This, in brief, is the con- men, this is not my idea of what a democclusion of Anders Granat, Director of the racy should be,” he says. “So it makes me Gotland County Administrative Board, want to help break down the structure, describing the region’s successful work even if this involves viewing myself as a with gender mainstreaming. Also, he adds, part of the problem.” the issues must have the support of top
management. Pushing for change
“It’s not that extraordinary,” he says. As a consequence, he has chosen to be an “Gender mainstreaming is about hard active leader. He wants to help drive work and sustained effort, being commit- through a policy whereby all the activities ted and having a reasonably good develop- of the county administrative board are ment programme.” based on the principle that the exercise of
Commitment is one of the qualities he public authority, public services and comfeels is vital to the success of the change munity development must proceed from process, from a managerial viewpoint. the needs of both women and men.
“It’s not enough to see gender main- “This means adopting an outward-lookstreaming simply as an administrative ing approach, being willing to learn, matter. There must be passion there as which in turn adds a deeper dimension to well, an inner fire that demands change. your work as a leader. You have to try and Otherwise, as a leader you are just one see things in a new light.” more thing to be avoided.” Anders Granat became County Director
Anders Granat himself is infused by a of Gotland three and a half years ago, since commitment to the notion of shared when much has changed. human interest and how we relate to one “When I arrived, there were a lot of another. good projects that involved promoting
“If we have a system that permits the gender equality, both among the staff and existence of a power structure that keeps in our external activities. But they were certain people back and that attaches dif- pursued outside our regular organisation.
«It’s not enough to see gender mainstreaming simply as an administrative matter. There must be passion there as well, an inner fire that demands change.»
16 Gender Equality in Public Services – Useful advice on gender mainstreaming
They were good projects but they didn’t affect our operation as a whole. If you
«When you get involved
work like that, gender equality is just an
in the gender equality
appendage. That’s why I want to mainstream the work into our regular opera- issue as a man, some tion. That’s much more laborious, as it has
people seem to find it a
to be based on a shared conviction that this is an important matter.” bit suspect. They try
to trip you up.»
Found support
Together with Kicki Scheller, the board’s gender equality expert, he developed a up. This means you have to think very strategy aimed at deliberately and system- carefully about what you’re after. But we atically introducing the issues into regular believed in one another from the start and decision-making processes and action were able to develop a good strategy. In plans. other county administrative boards, the
In Gotland today, the gender equality gender equality expert sometimes sees it issue is pursued at the strategic level, as a as part of the job to judge management, part of the board’s definition of what is which makes cooperation more difficult.” essentially ‘sustainable development’. It is Many argue that what really brings then spread through the organisation via about change in an organisation’s working Kicki Scheller. methods is the requirement that gender
In 2004, the issue was incorporated into mainstreaming must be evaluated and fola long-term action plan for gender main- lowed up. streaming due to run until 2009. It has “Follow-up is of course important,” says since been incorporated into the county Anders Granat, “but I see this as part of administrative board’s policy documents the organisation’s regular operation. You and statements of objectives. Today, gen- have a discussion before the year starts, der mainstreaming is a part of the man- then you evaluate what happened and date that each work team develops togeth- then this perspective is automatically er with the manager concerned and which included.” is then broken down into separate working plans for the various teams. These Everyone knows what applies plans are evaluated three times a year He hasn’t the slightest doubt that people together with the strategic manager. in the organisation know what applies. Anders Granat emphasises the impor- “I really do believe that everyone has got tance of Kicki Scheller in the undertaking. the message. They know what I stand for, Her cooperation, he says, has been a vital and I’ve shown my commitment in ways factor in the success of the undertaking. that people notice, for instance by going to
“We hit it off immediately as we shared seminars and conferences. It’s important the same view of how we were to that people in positions like mine exploit approach things,” he says. “Otherwise, the fact that they’re interesting as leaders. when you get involved in the gender If someone tries to block the agency’s equality issue as a man, some people seem efforts in this respect, or ignore them, it’s to find it a bit suspect. They try to trip you not up to us at the top to intervene. As in
Gender Equality in Public Services – Useful advice on gender mainstreaming 17
all other matters, that’s primarily for the be improved. Having the issue on the person’s immediate superior to deal with.” agenda each time a team meets is asking
Managerial appointments are one of too much.” Anders Granat’s principal tasks.
“Today, I feel we have a good balance in Not just because the boss wants it the management group. It’s also impor- Since values are involved, he says, there is tant for me personally to keep informed no point in the staff adopting new and to take an interest in the issues I pur- approaches simply because that is what sue. That’s a way of exercising leadership.” the person at the top wants. Rather, it is
Nowadays, he has the support of a man- something that each individual must agement group that shares his views on arrive at personally. gender equality. When he took up his Anders Granat is reluctant to talk about appointment, that was not always the case. success factors. When the board’s organisational set-up “What we’re doing here in Gotland is was overhauled, however, a management nothing special,” he says. “We’re labouring group emerged that was more homoge- away and keeping at it, using an approach nous in its approach. that we believe in. It’s like most other
Anders Granat emphasises the impor- things in life – sometimes it works, sometance of ensuring that the entire organisa- times it doesn’t.” tion feels it is moving in the right direc- He attributes the success of the venture tion, that the operation is improving. This to Kicki Scheller. And the mistakes? also makes it easier to mainstream gender “We’ve certainly made some. Our dealinto the organisation’s activities. That this ings with the municipality, for instance, is the Government’s policy aim, as set out sometimes run into trouble over regional in the appropriation directions to the development issues. They haven’t always board, is not enough – there must be a kept up when we’ve moved on to new shared conviction that a gender-equal work methods. When others don’t operate Gotland will indeed be a better place. in the same way as we do, we try and get What, then, causes people to become them to collaborate with us. We’re supactively involved in the issue? posed to be responsible for coordinating
“It differs little from other issues in this matters at central government level, and respect,” says Anders Granat. “People gender equality policy is part of that brief. must find it attractive, a source of satisfac- We feel we’re making good progress in tion, rather than a dogma to be blindly fol- that area, and this in turn means we feel lowed. There must be a tolerant atmos- we’re in a position to actively pursue the phere so that people dare to say what they discussion and ask how things are going. think, to discuss openly how the job can We all learn from one another.”
«People must find it attractive, a source of satisfaction, rather than a dogma to be blindly followed.»
18 Gender Equality in Public Services – Useful advice on gender mainstreaming
Your role as a leader in the gender mainstreaming process
The top manager is crucial to the success of only that which can be measured and a development process such as gender evaluated. mainstreaming. Gender mainstreaming is If you as the top manager ensure that the no different from any other development framework is in place, middle manageprocess in this respect. The attention and ment will be better able to get staff to active participation of the top executive address the matter in their day-to-day when strategy decisions are taken sends a activities. Studies have shown that middle message to the organisation that she or he managers are often the main stumbling expects results. block when gender is to be mainstreamed
Strategic decisions on what course an into an organisation. They are the ones operation is to take has a decisive impact who decide which issues are to be allotted on staff. When they get the message con- time and which are to be given low prioricerning management’s vision, decisions ty in everyday work. In practice, it is they and commitment, they realise they will who decide how much room for manoeuhave to revise their work methods based on vre the gender equality strategist and the the new development strategies. line staff have in this matter.
The actual presence of the senior manager is also important. You can write as Choose the right person many cleverly worded documents and The gender mainstreaming process is a statements of objectives as you like – but if wide-ranging one and the idea is for it to you do not show by your actions that you improve activities on an ongoing basis. If it support the gender mainstreaming drive, is to be sustainable, patient and long-term there is a danger that your staff will accord efforts will be required on the part of the matter less priority. You will be helping everyone in the organisation. the cause considerably if you attend One of the most important tasks of the important meetings, training courses and top manager, therefore, is to choose the conferences in person. right person to lead the work. The assign-
Clear and unambiguous steering docu- ment is a highly demanding one. In our ments – ensuring that the organisation experience, the ability to urge people on, to knows how to proceed and how the work liaise, to move things forward and, not least, will be evaluated – are a vital part of all to act in a consultative capacity are the qualchange processes, and the top manager ities that have produced the best results. should make a point of signing them The person who is given the task of leadwhere gender mainstreaming is concerned ing the work may not have all these qualias well. Insistence on follow-up and ties, but should have a broad range of skills reporting shows that management all the same. And any skills that are lacking expects results, that something is to be can perhaps be acquired along the way. done and reported. It is often argued that Also, the gender equality strategist employees don’t do what the boss says but should not have to work alone. A working
Gender Equality in Public Services – Useful advice on gender mainstreaming 19
group whose members represent the most good grasp of the agency’s management important units in the organisation is vir- and follow-up system. tually essential if the work is to gain a Also, your gender equality strategist will proper foothold. doubtless initiate training courses and per-
The gender equality strategist needs a haps organise seminars and coaching sesmandate issued by you as the top manager sions personally. So it is a good idea if she and by the management group. If the work or he has teaching skills and is able to adapt is to succeed, the appointee must be both methods and methodology to various operstrategic and credible, both as a person and ational needs. In other words, the person in the position he or she occupies in the in charge of the gender mainstreaming organisation. This individual must be process will be a key figure in developing given both a clearly defined mandate to the organisation’s activities. lead the change process and resources that correspond to the measures planned and Time and money the outcomes foreseen. No doubt there will be plenty of resistance
Gender equality strategists should work along the way. By making yourself available specifically as strategic planners and not to the gender equality strategist, by insistassume operative duties, such as producing ing on reports in the course of the work gender analyses. That task should be per- and by calling in the results of various formed in the line. They must, however, be undertakings, you personally can help carry good at consultative work and act as an the work forward. Remember, too, that inspirational coach to others. gender mainstreaming is a type of work
To get the analytical process under way that sometimes arouses strong feelings, and out in the organisation, gender equality that abusive treatment and other counterstrategists must see to it that strategies and productive behaviour are not uncommon decisions are widely supported and in connection with the change process. endorsed in the organisation. And that the Such matters should be taken seriously. management group and the strategist work Besides a strategist to coordinate efforts, together closely. A gender equality strate- your organisation needs resources for the gist, therefore, should be a person who is work, not least in terms of time allocation. familiar with the organisation. Here, it is a It takes both time and money to train staff, case of being able to see the overall picture for instance. Such investments signal that and of making the gender equality per- the work has priority. spective a natural part of the regular oper- As the leader, you might also like to conation. To this end, the person concerned sider how you yourself are to summon the must take an integrated approach based on strength and energy to push through the his or her familiarity with all aspects of the necessary changes. Gender mainstreaming organisation. Also, of course, she or he is a process that must be continuously must have a sound knowledge of Swedish maintained now and in the future and gender equality policy and gender theory which may sometimes feel like heavy in order to do the job properly. going – just like all change work. Whose
The gender equality strategist may per- support can you count on? Can you build haps be required to take part in the evalu- up a network among other agency heads ation process out in the field, in which case who are also working actively with gender the person concerned will need to have a mainstreaming?
20 Gender Equality in Public Services – Useful advice on gender mainstreaming
Success factors and obstacles to change
– INTERVIEW WITH JOHAN QUIST, RESEARCHER, SERVICE RESEARCH CENTRE
Gender mainstreaming involves an exten- tive trends and solutions, notes Johan sive, wide-ranging development effort Quist. You are told that by adopting spethat places heavy demands on manage- cial methods and models, you can speed ment. Actually achieving results in a up your case processing, improve citizen change process is far from easy, as many relations and streamline your activities in leaders have discovered. Things do not general. always turn out as planned, and this may “These are solutions that public organibe due to a number of different factors. sations tend to buy all too easily,” he says.
Johan Quist, an organisational theorist “But things are not that simple. You can’t and researcher at the Service Research just take over a concept and trust that Centre in Karlstad, knows a great deal everything will be better. To start with, about success factors and obstacles to you have to know why you’re taking a new change. He has studied many different idea on board. Often, there are manageaspects of change work in the public sec- ment trends involved. The Director tor, and has specialised in effective man- General wants to be a legitimate player and agement. Amongst other activities, he has not be the only one who isn’t talking about produced a management programme for processes, for instance. Suddenly everyone leaders in central government, and has is supposed to be working in a ‘process-oribeen heading it for the past few years. ented’ way. To follow the same trend as
others then becomes a way of enhancing
Each organisation is unique your legitimacy as a leader. And buying “You have to remember that each organi- ready-made package solutions is easy. It sation is unique, and that what proves suc- gives you something to show in your annucessful for one will not necessarily succeed al report. ‘We have been following the for another,” he says. “One important suc- project and have achieved this and that’.” cess factor, however, would seem to be the ability to adapt trends and ideas to one’s Proceed from one’s own needs own operation.” This is not a good basis for change, says
Leaders often encounter large consul- Johan Quist. Instead, the agency should tancy firms that offer them highly seduc- proceed from a specific need to improve
«You have to remember that each organisation is unique, and that what proves successful for one will not necessarily succeed for another.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 21
the way it works. It may, for instance, want to reduce processing periods from 24 to 12
days. «It takes time and
“If you know what you want to achieve, resources to invest in longyou can choose a model that suits your
term development, but that
purposes. But if the change project is to succeed, the Director General must also be approach is more likely able to adapt the model to the agency’s
to succeed.»
own activities. You need to consider beforehand what problems you may encounter, and which words or concepts change creates uncertainty. You shouldn’t may not work in the model you’ve chosen. carp at the old when trying to introduce Otherwise, the new project will lose cred- the new, but show respect for the organiibility. If a model constantly refers to ‘cus- sation’s history. Otherwise, your change tomers’ instead of citizens or users, you process will have too many negative conmay lose 25 per cent of the staff. Their notations.” reaction might be: ‘What a pathetic model The Director General’s personal com- – our boss doesn’t understand what we’re mitment is also crucial, he says. You must doing here’. That’s how good ideas get lost be sure in your heart that what you are along the way. doing is right.
“There is also an assumption that new “The staff are talented people. They can models have ‘good intentions’, that they see whether the boss means what she or he will automatically be good for the opera- says, and this determines the extent to tion. But what exactly are we seeking to which they are prepared to listen and to achieve when we start using, say, ‘balanced change something. I also think it’s imporscorecards’ here at the agency? If you can tant that you consider from the start how get your staff to understand this, you may you intend following up the change succeed.” process, so that the system measures the
right things.”
Locate key figures Describing obstacles is more problemat- Then comes the next step: getting all the ic, says Johan Quist. innovations to work and making sure that “Why aren’t we getting more change, they lead to real change. How is this to be and faster? I think this is partly down to done? human nature. We have to get used to
“It’s difficult to generalise about this, change. I also believe that the short-term too,” says Johan Quist, “but if I were the approach tends to take precedence over Director General I’d try to find people the long-term approach. It takes time and with ideas – visionaries, innovators – and resources to invest in long-term developwith a good reputation in the organisa- ment, but that approach is more likely to tion. You also need to remember that succeed. It gives people a chance to adapt.”
22 Gender Equality in Public Services – Useful advice on gender mainstreaming
Stand up and be counted!
– INTERVIEW WITH DIRECTOR GENERAL ULF WESTERBERG
Ulf Westerberg, Director General of the it works well for both sexes.” National Board of Forensic Medicine, has Ulf Westerberg has been head of the battled long and hard to ensure that all cit- National Board of Forensic Medicine for izens have access to public services accord- seven and a half years, but has taken an ing to needs rather than gender. He began interest in equal rights for women and working with gender mainstreaming men ever since the late 1960s. before the term had entered the vocabu- “Originally, my interest was political in lary and makes no secret of the fact that nature,” he says, “but when I became head he has experienced both widespread oppo- of the Swedish Working Life Fund the gensition and personal ridicule over the years. der aspect grew to be a natural part of my
“As a man, it’s not always easy getting work. One of the aims of the fund was to involved in gender equality matters,” he finance workplace programmes that says. “I accept the argument that there is a sought to improve the working environgender order, a pattern evident in most ment and work organisation and to reduce areas of society whereby women are in a absenteeism. In their applications, subordinate position and men in a superi- employers often referred to problems that or one. But that argument is not always affected women, but the bulk of the easy to deal with. What is true at the gen- money they asked for was to be used to eral level is often misleading at the indi- redress traditional problems mainly affectvidual level. If we take the easy way out ing men. This made us realise that a genand view all women as victims and all men der-neutral approach on our part would as oppressors, I’m not happy at being often place women at a disadvantage. lumped together with any obnoxious old male chauvinist you’d care to name. That’s Funding unevenly distributed why it feels good to be involved in what In response, Ulf Westerberg and his colwe now call gender mainstreaming. Every- leagues began introducing a gender equalone, women and men alike, can contribute ity perspective into their work, constantly in a positive and straightforward way to asking whether a given measure or action improving our operation and making sure would benefit both women and men.
«It feels good to be involved in what we now call gender mainstreaming. Everyone, women and men alike, can contribute in a positive and straightforward way to improving our operation and making sure it works well for both sexes.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 23
“Often, we discovered, funding for “You may be a director general, but peowomen and men differed, although the ple still make jokes about you behind your same resources were required.” back when you fight for gender equality,”
After his years at the Working Life he says. “I’ve also been accused of being an Fund, Ulf Westerberg promised himself opportunist, intent on furthering my own never to forget the lessons he had learned career, of ingratiating myself with female and the insights he had gained concerning managers in the organisation.” the differing needs of women and men. He has encountered other kinds of
He has stuck to his convictions, but opposition elsewhere, and in practice it is adopting such a stance has not always sometimes hard to be consistent in your made him popular; he has encountered response, he says. severe obstacles, and still does. It appears “You have to be prepared to deal with it that gender mainstreaming as a concept is both in the sauna and in the management not always easy for people to absorb. group, but you’re not always able to with-
Where are the biggest obstacles to be stand the pressure. All men have been found? immature kids and some remain so all
“Both in myself and in others,” says Ulf their lives. Especially in the sauna. Westerberg. “We’re used to certain pat- Sometimes I’ve voiced my objections and terns and boundaries in society, and men sometimes I’ve been ashamed to find are not the only ones that help maintain myself joining in the laughter when somethem. Changing them is the responsibility one makes a derogatory joke about of all, but as a manager you’re better women.” placed to do something about it and you People resist progress towards gender have a greater responsibility to take equality for different reasons, and many action. Everyone stands to gain when we senior managers probably feel they are adopt a new approach to our work. The doing a good job, says Ulf Westerberg. operation improves, we get a better socie- “They think it’s enough just to adopt a ty, and our daughters – and sons – are neutral approach to their work, until they given better opportunities in life.” analyse the situation properly and find
that their approach has consequences that
Encountered resistance are not in fact neutral as they affect In some quarters, this kind of outlook is women and men differently.” considered provocative, despite coming The National Board of Forensic from someone in such a senior position as Medicine, he concedes, may not be at the Ulf Westerberg. cutting edge of gender mainstreaming.
«Everyone stands to gain when we adopt a new approach to our work. The operation improves, we get a better society, and our daughters – and sons – are given better opportunities in life.»
24 Gender Equality in Public Services – Useful advice on gender mainstreaming
«Gender mainstreaming improves the organisation’s activities and frees resources. People get more for their tax money when you adopt a gender perspective. Which director general can afford to pass up such a chance?»
“You need a degree of maturity in an reached the courts. We’ve also begun colorganisation before you can start working laborating with the National Centre for with these issues, and it is only now that Battered and Raped Women in Uppsala so we’ve been able to launch the process that women can get their injuries docuproperly,” says Ulf Westerberg. “We’ve mented even if they don’t want to report appointed gender agents and have begun the man involved to the police. If they analysing our operation.” change their minds later, perhaps after
further assaults, the documentation is
New procedures for dealing there.
with domestic violence “I still have a burning interest in these “In our field, we already have a good issues, and I believe my experience here example of how work with women’s needs means other agency heads listen when I and legal security can be organised in a discuss things with them. I know the facts. better way,” he adds. “Under a trial pro- Every year, the Government imposes new gramme run jointly by the forensic medi- demands in its appropriation directions, cine department at Uppsala University and it’s almost impossible to find time for and the public prosecution office in them all. Nor do we have the resources to Västerås, medical certificates for all embark on a new venture. I’m aware of crimes of violence towards close relatives this, but I also know that gender mainare now issued by the National Board of streaming improves the organisation’s Forensic Medicine. As a result, criminal activities and frees resources. People get proceedings have increased in volume by more for their tax money when you adopt 40 per cent. Before, the lack of proper doc- a gender perspective. Which director genumentation meant that few cases actually eral can afford to pass up such a chance?
Gender Equality in Public Services – Useful advice on gender mainstreaming 25
What others have done
There are many different ways of pursuing says Andreas Liljenrud. “People’s reactions gender mainstreaming. Below are four afterwards were very favourable.” examples. The common denominator here Each management group appointed a is an explicit focus on the role of top man- representative to a steering group whose agement. task was to formulate a management
development programme with gender
‘Time to act’ for managers mainstreaming as its theme. The final
in Kronoberg programme comprised four seminars and The county administrative board in ‘homework’ for the management groups in Kronoberg County is taking its task very between. The title, ‘Time to Act’, shows seriously. The Government’s appropria- the approach taken, and the three main tion directions clearly state that the subjects were Swedish gender equality agency’s role is to coordinate national pol- policy, gender theory and strategy. icy. The board is required to provide guid- This initiative, too, met with a huge ance and support in promoting local response. Some 80 municipal directors development, and gender mainstreaming and commissioners, county council direcis one of the foremost issues. tors, agency heads and management group
To get the gender mainstreaming effort representatives took part. under way, the county governor and the At the end of the programme, the parmanagement group chose to contact the ticipants identified three ‘strong’, specific key actors in the region directly – i.e. pub- courses of action that management groups lic authorities and municipalities – with a could take to further the work in their view to establishing a management devel- respective organisations. opment programme. “A year has now passed since the pro-
“All experience shows that strategically, gramme ended, and we are seeing a great the active support of management is the need of support out in the field. I’ve been most important success factor in the gen- to almost all the municipalities and agender mainstreaming process,” says Andreas cies in the region to take part in skills Liljenrud, director of gender equality acquisition courses for staff. The manageaffairs in Kronoberg and the man in ment groups have drawn up action plans, charge of development work there. “We and the time has now come to move called a meeting and invited the heads of things a step further and produce gender municipalities, government agencies and analyses of the various operations. That organisations in the region.” part tends to take the form of customised
The response was overwhelming. Some solutions commissioned by each respec- 80-odd top executives and members of tive management group. We only accept management groups received invitations commissions from senior management.” and over 90 turned up. In practice, this second phase has target-
“The county governor and our own man- ed middle management. In Tingsryd in agement group at the county administra- the south of the county, for example, tive board attended as a matter of course,” Andreas Liljenrud took part in a special
26 Gender Equality in Public Services – Useful advice on gender mainstreaming
training programme directed at all man- the whole Nutek operation,” says Bo agers in the municipality. Stenviken, Director of Planning at the
There were a number of reasons why agency. “At the same time, we decided to the development programme itself was strengthen the gender equality aspect in such a success, says Andreas Liljenrud. The all regional development work. In our steering group, for instance, played a very operation, we require gender equality, important strategic role. diversity and a healthy environment to be
“They tailored each day of the pro- integrated simultaneously and at all gramme to the participants’ needs,” he times.” says. “And after each daily session, the var- The agency had as its objective the cerious management groups evaluated the tification of its management system in proceedings. This meant that we always accordance with the international ISO stayed on course and raised issues that the standard for environmental and quality participants themselves were anxious to work. A systematic approach is a fundadiscuss. This in turn, I think, created a cer- mental requirement, and an ISO-certified tain level of commitment, and no-one organisation is regularly assessed on the dropped out. We also made a point of basis of its stated objectives and the qualisending out the invitations from the ty requirements that apply. county governor himself. This was of great “The issues involved are pretty basic, symbolic importance.” like having realistic goals and measuring
Andreas Liljenrud also stresses the and evaluating the work at regular interimportance of focusing on the right objec- vals,” says Stefan Nordin, who acted as tives. Gender mainstreaming work is not project leader for the agency’s developabout providing support to discriminated ment effort. “The important thing is sysgroups. tematic application and using ISO-certi-
“Public authorities are required to pro- fied management systems as an aid to ceed from a human rights perspective,” he development.” says. “Consequently, we must make As yet, no formal criteria have been absolutely sure that in exercising our established for the ISO certification of authority we treat women and men equal- gender equality work. At Nutek, however, ly. This is a development issue.” gender equality issues are subject to the
same systematic processes as other types
Nutek incorporated gender equality of environmental and quality work.
into its management system “We haven’t built up parallel systems. When the Swedish Agency for Economic Instead, we’ve made gender equality and and Regional Growth (Nutek) began work diversity a part of our regular system of on introducing an environmental and control and follow-up. The systematic quality management system into its entire aspect has brought the greatest benefits as operation, gender equality issues were regards gender equality work,” says Stefan included on the agenda. Today, they are in Nordin. “As a result, we now include genthe process of becoming a natural part of der equality requirements in our external the system, both in the agency’s internal activities, too, for instance when dealing work and in its external activities. with project applications of various kinds.”
“Four years ago, we decided to develop The process required a major effort on an environmental management system for Nutek’s part.
Gender Equality in Public Services – Useful advice on gender mainstreaming 27
“We surveyed attitudes in the workforce participants is the Östsam Regional and had a big ‘kick-off’ to inspire the Development Council. staff,” says Stefan Nordin. “We’ve also pro- This is a joint body bringing together vided each member of staff with extensive the thirteen municipalities in the region training, and done a lot of work on visions and the county council, under a political and policy that we then translated into leadership. Its principal task is to pursue activities.” region-wide strategic issues, such as sus-
Today, Nutek works systematically with tainable economic, social, ecological and such things as proposals for improvement. cultural development. The gender equality The agency has a database where everyone perspective, too, is now to be included in can enter their thoughts and ideas and all areas of activity, and to ensure that this suggest improvements, which may range is the case the Development Council has from how working groups are composed produced an action plan for the period to how to choose the right images for 2007–20010. agency publications or how to formulate a The basic aim is to mainstream gender project. into all decision-making. Both the
Each proposal is addressed to a specific Development Council’s own activities and person, who is then required to take a its dealings with other actors are to incorposition on it. Otherwise, constant porate a gender equality perspective. reminders arrive by e-mail. Also, any measures taken are entered into the database.
«The basic aim is to
“Over the past two years, we’ve dealt with 130 proposals in this way, a third of mainstream gender into
which were about gender equality,” says
all decision-making.»
Stefan Nordin.
Since that project, attitudes to the gender equality issue have changed, he adds. The strategy being applied is METS,
“Now, the issue keeps coming up in our which involves dividing subgoals and discussions, and that’s real progress. We’re measures into four principal areas, i.e. seeing a greater commitment on the part management and objectives, education and of staff. Much remains to be done, and it’s training, tools and procedures, and support taking longer than we’d planned to map and coordination. The strategy also calls the processes. Also, we’ve given a lot of for clearly defined intermediate goals. thought to the question of how we should One of the objectives is to bring a gender measure and follow up quality aspects and equality perspective into all areas of decigender equality. But we’re on the right sion-making and all policy documents. path.” Such a perspective is also to be included
when the Development Council takes
Clearly defined goals in the decisions on projects, both internal and Östsam Regional Development Council external. On completion of the project, all The county administrative board in practical input is to be summed up and Östergötland County has coordinated analysed. An intermediate goal may for gender equality work in the region in a instance be to ensure that policy docuproject entitled ‘Equal Action’. One of the ments, three-year plans and annual bud-
28 Gender Equality in Public Services – Useful advice on gender mainstreaming
gets contain at least one specific type of whenever gender equality is high on the input per area of operation, or that all deci- agenda,” says Britt-Marie Lugnetsions relating to regional assignments out- Häggberg, Director of Gender Equality sourced to an external provider in 2008 are Affairs in Norrbotten. “The fact that men to include a gender equality perspective. in executive positions turn up of their own
Also, 90 per cent of the Development accord is particularly interesting. We’ve Council staff are to have received some never had so many men at our gender form of gender equality training by the end equality activities before.” of 2008, and half of the external providers The high attendance is perhaps not so are to have been offered such training, strange in light of the explicit priority along with all of the agency’s executive given to the issue by the county leadercommittee members and spokespersons. A ship. further goal is for half of the agency’s staff In 2005, the county administrative to feel sufficiently skilled to undertake a board’s executive committee adopted a well-defined gender analysis. gender equality action plan that clearly
One of the intermediate goals in the specified who was responsible for what. method/analysis section is that 60 per To assure quality in the management cent of all investigatory studies and analy- system, the county executive has issued a ses initiated during the period are to directive for operational planning specifyinclude an objectively based gender equal- ing how work should proceed, although ity perspective. Also, each area of opera- actual content may differ from policy area tion will be required to have undertaken to policy area. at least one exhaustive gender analysis The directive lays down certain princiduring the period. The action plan speci- ples, including the requirement that the fies which concrete steps are to be taken agency is to work with gender mainin the various areas. streaming. This means that all operations
The actual follow-up will take place in for which the agency is responsible are to conjunction with work on the agency’s analyse how their activities affect women annual report. Ongoing follow-up is the and men respectively. They are also duty of the controller. required to show how the work is pro-
gressing, what impact it has had during
Norrbotten makes clear its intentions the period, and so forth.
No-one can doubt what Per-Ola Eriksson, “In practice, this means we’ve managed County Governor of Norrbotten, is after. to incorporate the gender perspective Throughout his term as governor, he has requirement into all areas of our regular been emphasising that gender equality is work,” says Britt-Marie Lugnet-Häggberg. one of the most important strategic issues “By first creating an action plan describin the region. He made this clear from day ing how the gender mainstreaming work one. is to be organised and then including it in
As a result, the gender equality issue the directive as well, we’ve created a situaenjoys considerable status in this northern tion in which this perspective could be county. said to inform the entire agency operation.
“Now that the county governor has made clear how important the issue is, senior officials, both women and men, turn up
Gender Equality in Public Services – Useful advice on gender mainstreaming 29
The evaluation process takes time
– INTERVIEW WITH COUNTY POLICE COMMISSIONER GUNNO GUNNMO
Most people who become involved in the sis within the Ministry of Justice’s area of practical work of mainstreaming gender responsibility. Together with a ministerial into their activities learn that it takes working group, he analysed the situation time. Many, too, discover that in the final with the aid of the JämKAS Bas method analysis it is a matter of changing people’s developed by the JämStöd committee at values and attitudes in the organisation. the Government Offices (and described One person who has experienced this is later in the book.) County Police Commissioner Gunno “It was an exceptionally good process,” Gunnmo, who has analysed the work of says Gunno Gunnmo, “both in terms of the police and prosecution authorities how we were to proceed with the actual from a gender equality viewpoint. analysis and in terms of the training pro-
“In the case of male violence against vided. We were given a free hand, and senwomen,” he says, “we’ve looked at the way ior management at the ministry subsewomen are treated when their cases are quently came out in support of our coninvestigated. But the question also con- clusions.” cerns what status such cases have, and the To make the assignment more managefact that murder investigations and the able, the analysis was specifically confined like tend to be given greater priority. The to the operational area of investigation most important thing, therefore, is to and criminal proceedings, i.e. the duties of bring about a change of values in the police and prosecutors. organisation.” “In an endeavour like this, you have to
look outwards, look at how the external
An exceptionally good process work is conducted, but you end up focus- Gunno Gunnmo previously worked as the ing on the employees all the same, as it is County Police Commissioner of Stock- their attitudes that decide how women holm, and was known for his readiness to and men are treated in the operation,” he pursue gender equality issues in day-to- says. day police work. It is perhaps not surpris- Gunno Gunnmo and the rest of the ing, therefore, that he was chosen for the working group concluded that values and task of conducting an initial gender analy- attitudes are vitally important if police
«In an endeavour like this, you have to look outwards, look at how the external work is conducted, but you end up focusing on the employees all the same, as it is their attitudes that decide how women and men are treated in the operation.
30 Gender Equality in Public Services – Useful advice on gender mainstreaming
and prosecutors are to deal equally with incorporated into policy documents, and women and men in their external activi- the implementation of changes needs to ties. take place in existing structures, not in
This is not just a matter of how people separate projects. Other important aims are treated, or the status accorded differ- are to give managers strategic training, to ent types of offences. It is also about the enable people to exchange views and expepreconceptions people have about crime rience, and to ensure follow-up. If you negvictims and perpetrators, due among other lect these aspects, nothing will happen.” things to a lack of awareness. To others working with gender main-
“Men who beat women are said to be streaming, both managers and gender found at all levels of society, but there are equality experts, Gunno Gunnmo offers no studies of offenders to show whether the following advice: there is a common denominator. Also, many rape cases go unreported. The degree • Make sure management is actively backto which people are known may be a deci- ing you. sive factor in this respect. What social price do you pay for reporting a rape if, say, • Make sure everyone receives training. you are a woman living in a small town where everyone knows everyone else?” • Keep known success factors in mind
when planning change.
People’s values are crucial
Gunno Gunnmo’s gender analysis in- • Choose courses of action that have an cludes a number of practical proposals for impact, otherwise results will be neglichange, but he himself views people’s val- gible. This means focusing on the operues as the most important issue. How, ation as a whole and not just on individthen, is one to bring about a change of ual measures. attitude?
“We’ve compiled a list of success factors • Don’t avoid difficult issues. If you want in our analysis,” he says. “The support and to effect change, you will have to take commitment of senior management is the matters to a deeper level and attack premost important prerequisite. Also, the vailing values. gender equality perspective has to be
Gender Equality in Public Services – Useful advice on gender mainstreaming 31
Confronting obstacles
To work with gender mainstreaming is to as “Are all men supposed to be like radically change the way an agency oper- women now?” or “I don’t see why I need to ates. It takes time and it challenges both attend a course. We’re all familiar with the organisation’s current values and such matters. I do the washing up and methods and the individual’s self-esteem bake bread – we don’t need to learn more at work. Aren’t I good enough at my job – about this sort of thing.” Or “We’ve got has everything I’ve done been wasted? other things to do. Let’s concentrate on
Sooner or later, therefore, both you as our core activity”, or “Surely this is a matthe senior manager and the people you ter for the staff department?”, or “But have put in charge of the practical main- we’re supposed to be objective in our streaming work will run into obstacles. work. Gender equality is ideology and These will differ in character. Some are should be left to the politicians.” described in the interviews above and in the fact boxes in this book. Others have Gibes and disparaging remarks arisen in our contact with managers and Both senior managers and gender equality gender equality strategists. strategists may also find themselves sub-
jected to personal gibes and disparaging
All change is a challenge remarks, as noted by Ulf Westerberg earli- Not all of these obstacles will affect you er in the book. This does not always hapand your staff, but if you encounter oppo- pen, of course, but it may be a good idea to sition – or find out that your colleagues be prepared for the fact that change are doing so – it is worth bearing in mind processes tend to arouse strong feelings. that others have undergone the same Managers may also encounter resistance experience before you. It is due not to you of another kind. Employees may be personally or to your staff but to the fact exceedingly reluctant to change the values that major changes in an organisation are and methods that prevail in an organisaalways a challenge. tion. Such reluctance may take the form
Those working with gender main- of passive resistance to whatever changes streaming are sometimes met by com- are decided upon. In many cases, this is ments that show how little importance due to a lack of awareness about the implisome people attach to the issue and to the cations of gender mainstreaming and/or a need to deal with it in a structured way in failure to understand what the change the organisation. You hear comments such process involves.
32 Gender Equality in Public Services – Useful advice on gender mainstreaming
The tasks of gender equality strategists
As a gender equality strategist, your job is to preside over a change process, and this is no small task. It will make heavy demands on you and require the active participation of senior management. The top manager and the management group must issue with you full authorisation to act, in the form of a mandate. When the person at the top calls for results and reports, things happen in the organisation. When she or he accords the issue its proper priority and allocates time and resources to the work, you are nearing your goal. In this section, we describe what other gender equality strategists have learnt in the course of their work, and we also outline strategies and approaches that have proved successful.
Keep the task within limits!
– INTERVIEW WITH SABINA PETERSSON, MINISTERIAL COORDINATING OFFICER FOR GENDER EQUALITY
When you begin analysing the activities “We analysed three policy areas: compenof a large organisation as a prelude to sation in the event of incapacity for work, mainstreaming gender into it, you soon financial family policy – which includes realise there is a tremendous amount that parental benefit, child allowance and mainneeds doing. So you need to restrict your- tenance support – and financial policy for self to certain specific issues. It is better to the elderly, in other words pensions,” says tackle a small part of the operation than to Sabina Petersson. “I myself worked with have to fight on all fronts at once – that social insurance. We looked at the available means nothing gets done. statistics and analysed the laws and regula-
This is the advice of Sabina Petersson, tions that govern our operation. We also who coordinates gender mainstreaming looked at how we apply the rules and what work at the Swedish Social Insurance kinds of problems arise in our dealings Agency’s department for sickness benefits. with the community in general. What
She knows what she is talking about. employers say and how medical certificates The agency has some 16 000 employees, are framed, for instance, affect the assessand the operation is huge compared with ments we make at the Social Insurance those of other public authorities. Also, the Agency, as do our case officers’ differing agency administers a large part of the expectations concerning women and men.” social insurance system in Sweden, and the actions of its staff have a very definite General analyses impact on the lives of individuals. After initial training, three groups of
When the Social Insurance Agency was experts embarked on a general analysis of assigned two years ago to survey and their respective areas of operation. Sabina analyse its activities on the basis of their Petersson analysed sickness benefits. impact on women and men respectively, a “We found that our laws and regulations series of questions arose: were largely gender-neutral, which was • Are laws and regulations neutral and are good to see,” she says. “But there were a
women and men assessed equally? Are couple of exceptions. Take sickness and
the agency’s decisions influenced by the activity compensation, for instance: when
norms and values that exist concerning assessing whether someone is entitled to
women and men? such compensation, everything the person
does is supposed to be counted, including • Are women and men given equal sup- work in the home. The law is very clear on
port and assistance by the agency? this point. It turned out, however, that
case officers tended to ask women a lot of • Is as much money invested in measures questions about how much they worked in
targeting women and men respectively the home – although this is not supposed
and do such measures benefit them to be a major consideration – while the
equally? men were asked about their job situations.
34 Gender Equality in Public Services – Useful advice on gender mainstreaming
“Consequently, there is a risk that on four areas of action. Under the governwomen’s work capacity will be deemed ment mandate, the report was to include greater than men’s. After all, she can still proposals for ensuring that the Social clean and hoover.” Insurance Agency dealt with cases and
customers in a ‘uniform and legally secure’
Values may influence decisions manner, regardless of the person’s sex. Something happens when the Social Insurance Agency’s case officers meet Compulsory training women and men, says Sabina Petersson. “Management’s first decision was to When the right to compensation is organise a compulsory training and skills assessed on an individual basis, the per- enhancement day for all employees and son’s overall situation is considered. As a managers in the department,” says Sabina result, there is a risk that the case officers’ Petersson. “There was a presentation of personal views on what women and men the Government’s gender equality policy are like and what they need may have an and strategy, and we also had three workimpact on decisions. The survey showed, shops – one to teach the JämKas Plus for instance, that women are granted method of analysis, one for the people rehabilitation measures less readily than who work with standardisation and who men and that the measures chosen are less put together examples for our guidelines, costly. It was already known that women and a third for the managers. In 2007, we’ll tend to receive sickness benefit more have a similar training course for newoften, while men are granted work injury comers to the department. annuities or work aids. “The second step was to appoint a coor-
The survey that Sabina Petersson partic- dinator whose task would be to carry foripated in led to a new assignment, target- ward work on the action plan. It’s well ing the sickness benefit department at the known that such an appointment is a sucagency’s head offices. cess factor, and my role is to act as an
“The Government immediately com- ‘engine’ in the process without necessarily missioned us to produce an action plan for doing all the work myself.” dealing with the gender disparities in the Training is tremendously important, sickness benefit field, and my task now is says Sabina Petersson, both for heightento implement this plan,” she says. ing awareness about the gender equality
The action plan draws on the work pre- policy goals and in helping people to viously undertaken by the Social In- understand them. It also gives the staff a surance Agency on the theme of gender, proper grasp of the problems involved in and the analysis led to a strategy focusing society as a whole.
«Under the government mandate, the report was to include proposals for ensuring that the Social Insurance Agency dealt with cases and customers ina ‘uniform and legally secure’ manner, regardsless of the person’s sex.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 35
Throughout, the action plan emphasises Paths to success the need to introduce a gender equality The success of a given gender equality perspective into all aspects of the Social strategy depends on many different fac- Insurance Agency’s work on ill-health, tors, says Sabina Petersson. from the collection and analysis of statis- “You need a clear-cut mandate, a comtics to systematic work on method evalua- mission from the top, otherwise the tions, attitudes and approaches at all levels organisation is not ready for change. of the organisation. Training courses for Preferably, the mandate should describe county employees wishing to learn more what is to be done, point by point. If there about the rules governing case processing is no managerial mandate, don’t undertake give them an opportunity to discuss how the assignment. such rules affect women and men respec- “There must be a realistic level of ambitively. tion. Be selective and give priority to tasks
that enable you to show results quickly.
Modified an information campaign Tangible results help move the work for- “Then are many small activities involved,” ward, but you won’t have time for everysays Sabina Petersson. “For instance, I’ve thing. had a say in the design of an information “You should have a firm grasp of the way campaign on health insurance that was the organisation works,” she adds. “If you launched in the autumn, and I’ve helped are familiar with the decision-making to develop guidelines for the procurement procedures, both formal and informal, you of services. We sometimes purchase per- can make sure you’re in the right place at sonal reports when assessing work capaci- the right time, and can influence things at ty, and it’s important for women and men an early stage. Where are strategic decito be treated on the basis of their needs sions taken and where are they prepared? and capabilities in these studies. This is particularly important in the case
“The action plan also talks specifically of the organisation’s activity plan. about the need for leadership and control “Make sure you have a mentor or a netand the introduction of a gender equality work to support you. If you work alone, perspective at all levels, not least in our you’ll quickly feel lonely. Perhaps you can objectives and indicators relating to ill- share the assignment with someone else. health. Gender-specific statistics are “Be ‘proactive’ if a decision is taken to already an established feature at the Social reorganise the operation. Make sure your Insurance Agency, but they need to be project and your activity are given an ademore clearly defined,” she says. quate place in the new setup.
“Preferably, I’d like the agency’s opera- “Set yourself reasonable goals and be tional objectives to make clear that satisfied with what you achieve. women’s and men’s ill-health differ. “Don’t let others use you as their expert. Today, the objectives are framed in a gen- Support them but don’t do the work for der-neutral way, so follow-up is also gen- them,” says Sabina Petersson. der neutral. When the objectives on our scorecards reflect the fact that the situations of women and men differ, we’ll have made some headway in the gender mainstreaming process.”
36 Gender Equality in Public Services – Useful advice on gender mainstreaming
Your role as a gender mainstreaming strategist
People often expect a lot from you as a involves a new approach to work incorpogender equality strategist. Introducing a rating the gender equality perspective as a gender equality perspective into an organ- natural part of all analyses and decisions isation’s ongoing work is a major task in day-to-day activities. requiring strategic action on the part of We advise you as a strategist to gather a both you and senior management. working group around you whose mem-
For a start, you must have a good, well- bers represent different parts of the organdefined commission from the top, show- isation. This group will be an important ing what you are authorised to do as a gen- partner capable of providing you with a der equality strategist and making clear basis for your planning and implementathat your work is an expression of mana- tion work. gerial intent. This mandate must be for- Later in this book you can read about mally expressed in policy documents and how to develop a strategy for the work action plans. If there is no proper man- involved, but it is important to have the date, it is better to wait until you are pro- right focus from the outset. It is not up to vided with one. Otherwise, who are repre- you personally to carry out all the work in senting? the mainstreaming process. Rather, your
role as a strategist is to be a coach, a sup-
Core position essential port resource, a trainer and a strategy Since a gender equality strategist works at expert, i.e. the person who introduces the a broad, general level, it is important for issues within the organisation, who draws you to have a position at the heart of the up the plans and who makes available the organisation so that you are close to the requisite tools and methods so that the executive and can be present when devel- organisation can work in a new way. opment matters are discussed. Otherwise, Various analytical methods and models you will be little more than a guest are described later in the book. allowed to say the odd word about gender equality now and then. Raise awareness
Broadly speaking, the task of the gender Training is the key to this type of developequality strategist is to lead the organisa- ment work. As a gender equality strategist, tion through a development process that therefore, you will need to devote much
«It is not up to you personally to carry out all the work in the mainstreaming process. Rather, your role as a strategist is to be a coach, a support resource, a trainer and a strategy expert.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 37
time and energy to measures that raise To a great extent, gender mainstreaming people’s awareness and enhance their is about carrying out analyses and drawing skills. A general grasp of the gender issue conclusions. Another success factor is the will be needed so that those whose task is ability to enlist support for strategies and to develop the operation understand why decisions throughout the organisation, gender is relevant in the first place. Also, not least in the management group and staff need to learn about the Govern- among middle managers. The latter reprement’s gender equality policy and its sent a key target group if you want to gain implications for the agency’s operation. a foothold in the organisation. They are Subsequently, as the change process moves the ones who decide how much scope to into the practical phase, it will involve allow individual employees out in the varusing structured methods to analyse the ious units and departments. operation so as to identify issues requiring further effort.
«Another success factor is the ability to enlist support for strategies and decisions throughout the organisation, not least in the management group and among middle managers.»
38 Gender Equality in Public Services – Useful advice on gender mainstreaming
Make demands on management
– INTERVIEW WITH EVA MARK (PH.D.), GÖTEBORG UNIVERSITY
It’s easy to become an employer’s ‘alibi’ it has been decided at the top, and you can when working with gender mainstream- devote more of your time to changing and ing. In appointing a gender equality strate- developing work processes so that gender gist or a gender equality expert, the organ- mainstreaming becomes a natural part of isation may think it has fulfilled its obliga- the organisation’s ongoing activities. tions. The actual need for change may “Organisational changes are complex rarely find its way onto the agenda. processes with different dimensions –
“Therefore, if you’re to do the job well those that conserve the system and those and if you expect your work to bring about that improve it,” says Eva Mark. “Gender change, you must make sure you have the mainstreaming alters the way activities proper mandate and the right prerequi- and work procedures are analysed, and you sites for your task,” says Eva Mark, PhD. cannot embark on such a course of action
As an experienced consultant on gender without the full and unequivocal support mainstreaming issues (and an expert on of senior management.” theoretical philosophy), she emphasises the importance of strong support from More than just managerial support the top. This is crucial to the success of a Many managers fail to understand how change process, and she herself makes a crucial the position they themselves adopt point of turning down commissions is to the success of a change process in the unless they stem from a clear decision on organisation, she says. Even staff who are the part of senior management. dubious about change or opposed to it
often accept what management says. It
A natural part of the work should be kept in mind, however, that With a strong executive decision to back gender mainstreaming requires much you up, as a gender equality strategist you more than managerial support to succeed. do not need to become embroiled in dis- Eva Mark emphasises that in the maincussions about whether or not the gender streaming process it is the managers at equality perspective is important to the various levels who are responsible for operation in the first place, says Eva Mark. ensuring implementation and the staff The work is regarded as self-evident since who actually put the changes into prac-
«Gender mainstreaming alters the way activities and work procedures are analysed, and you cannot embark on such a course of action without the full and unequivocal support of senior management.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 39
tice. Initially, and for a limited period, what structures prevail there,” says Eva they will need expert assistance in the Mark. “And that knowledge should proform of ‘coaching’. vide the basis for gender mainstreaming.
The task of the gender equality expert is It’s better if the practical mainstreaming to supervise the staff in their efforts to of a work process is initiated and designed incorporate the gender equality perspec- awkwardly by a member of staff than briltive into their regular activities. This alters liantly by an outside expert. Only then the agenda. Gender equality work is then can you bring the new perspective into the no longer primarily about changing atti- operation.” tudes but becomes increasingly rooted in operational analyses and analyses of work Making people feel secure processes. What is to be done if senior management
There is a danger that gender equality fails to lend its full support to the gender experts assume too great a responsibility mainstreaming process? for the implementation of mainstreaming “In that case, you should concentrate on work, and are expected to do so, she adds. management and press it to back the But they should bear in mind that it is the mainstreaming decision,” says Eva Mark. managers and the employees who carry “You shouldn’t allow yourself to become out the work, while they themselves are to the management’s alibi by starting work act as a resource in the process. regardless. The management must take
“The employees themselves know their responsibility for its own show of will or particular areas of work best and know lack of will.”
One of the most important tasks of a
gender equality strategist, says Eva Mark,
«It’s better if the practical is to make people feel secure in the change
mainstreaming of a work process. There must be open discussion of
the issues, and all views and opinions must
process is initiated and
be respected. No-one needs to be political-
designed awkwardly by ly correct.
“You can’t force staff as private individ-
a member of staff than
uals to share the management’s view, but
brilliantly by an outside everyone at a workplace must follow cur-
rent policy during working hours,” she
expert.»
says. “That contract is inviolable.”
40 Gender Equality in Public Services – Useful advice on gender mainstreaming
Don’t take opposition personally
As a gender equality strategist you may make your job easier, try drawing attenencounter obstacles and resistance. These tion to your mandate from the top, and tend to take different forms. Change can make sure you have the executive behind be scaring and people are not always you. You can only go as far as management happy about it. You will be altering power allows you to. structures and perhaps exposing preju- You may also be subjected to personal dices, and sooner or later you will meet gibes or encounter obstacles of a more opposition and protest, at various levels. general kind, both in the management
But don’t take this personally. Opposi- group and out in the field. Sometimes, tion is not due to you or your colleagues as more deeply-held values may surface and individuals but rather to the fact that create uncertainty as to what actually major changes tend to be viewed as applies, as when a member of a manageprovocative, particularly where gender ment group expressed himself in the folequality is involved. lowing terms: “You know, the top manager
Some people may dispute the need for is a woman, her two deputies are women gender mainstreaming in the first place, and the gender equality coordinator is a and in the course of your practical work woman. And we men, we don’t listen to you may run into passive resistance in one women. But I think this gender mainform or another. Managers and staff streaming thing is really important.” attend training, then nothing happens. To
«Opposition is not due to you or your colleagues as individuals but rather to the fact that major changes tend to be viewed as provocative, particularly where gender equality is involved.»
Gender Equality in Public Services – Useful advice on gender mainstreaming 41
Invest in training
Education and training are vital when the The analytical work was extensive, with aim is to challenge prevailing norms. For numerous people involved, and in the you, perhaps, the terms are familiar, but it space of six months some 400 members of is not always easy for others in the organi- staff attended a total of more than 90 sation to understand what gender main- training sessions as part of the process. streaming is about. Shared words, phrases All ministries were given special trainand perspectives are required. People ing and supervision in how to perform must, for instance, learn how to see and analyses in their respective policy areas. discuss the existing power structure, and This included: they need the knowledge and skill to detect inequalities. They also need the • Basic training – a half-day for all staff right tools with which to perform analy- charged with performing analyses. ses. Not until the operation has been examined in a structured way do manifest • Training in the JämKas Bas method for distortions and imbalances emerge. those who were to perform the analyses.
Training is particularly important since gender equality is an issue that stirs the • Personal supervision on five occasions emotions. Many people have ideas, beliefs for those responsible for performing the and values in relation to it. Also, miscon- analyses. They were required to underceptions and prejudices need to be take a couple of the steps at home brought into the open. before joining the supervised sessions to
This is why we believe in training that get feedback and then moving on to the provides a forum for discussion, where the next few stages in the process. These participants have the opportunity to talk sessions were based on a model that over the issues and test their ideas. For this involved the participants scrutinising to happen, sufficient time must be allocat- and commenting on one another’s ed. Change processes and work on values analyses. Thus all were brought into the both take time. learning process, and gave and received
In the examples below, we show how feedback that focused on the specific different public agencies have met their issues in hand. training needs.
All ministerial management groups were
Extensive training at the offered training. Several accepted and
Government Offices were given a brief spell of basic training In seeking to mainstream gender into their with the emphasis on strategic work. activities, the Government Offices have Training in 2006 focused primarily on placed considerable emphasis on training. methodology as a prelude to agency out- In 2004–2005, some 120 gender analyses come evaluations, on feedback on the were carried out, embracing all policy areas agencies’ annual reports, on the writing of and aiming to formulate better gender appropriation directions and on the forequality objectives for government agencies. mulation of committee terms of refer-
42 Gender Equality in Public Services – Useful advice on gender mainstreaming
ence. Also, ministries provided training adapted to their own special needs.
The courses primarily targeted the agen- «Clear-cut managerial cies’ administrative officers, and in many
decisions are really
cases the methods developed for the purpose emphasised a systematic approach important – everyone rather than formal methodology. Many
then understands that
people welcomed the fact that this gave them a systematic work tool. the work has priority.»
‘Selling’ the gender equality message
When the county administrative board in Särnmark. “Clear-cut managerial deci- Blekinge decided to invest in gender main- sions are really important – everyone then streaming, training was given a key role. understands that the work has priority. It In practice, it became a means of ‘selling also helped enormously that we received the message’ within the organisation. funding from the European Social Fund Also, it provided a base from which the (Objective 3) for the development proagency could proceed later when working gramme as a whole. This meant we could practically with gender equality issues in bring in experts from outside, and they its operation, says Ylva Särnmark, who helped us find methods and procedures headed the change process. that worked for us.”
The mainstreaming of gender into cen- Despite the support of the executive, it tral government activities is hardly a new took time to get the ball rolling. concept, she notes. It has been incorporat- “The difficulty was finding time for ed into agencies’ appropriation directions people to work with the issue. Here, we for years. Core activities are to be conduct- encountered opposition from some of the ed in such a way as to ensure that women managers. A frequent reaction was: ‘We and men receive the same level of service have our regular work to do, how are we and that decisions do not place either sex supposed to find time for this?’.” at a disadvantage. Gender mainstreaming takes time, she
“Many people think they are already admits, but in her view it is a development working with this in mind, but when they activity, part of the regular operation. take the time to look more closely at their In the event, the employees were given operation and to analyse it, they learn dif- little chance to opt out when the actual ferently,” says Ylva Särnmark, describing work finally began. the process at her own workplace. “The county governor called together all
She and her colleague Frida Berglund staff for an initial half-day session, and the persuaded the county administrative invitation made clear that attendance was board in Blekinge to launch a develop- mandatory. We then appointed eleven ment effort throughout the organisation, gender mainstreaming development offifocusing specifically on gender main- cers from our various areas of responsibilstreaming. ity, most of whom were the managers in
“We began by discussing and planning a charge, and they were given extra training. project, and saw to it that our ideas had They attended six seminars over a 12the support of management,” says Ylva month period. In between, they were
Gender Equality in Public Services – Useful advice on gender mainstreaming 43
ADVICE FROM THE FIELD
In the course of its work, the JämStöd committee has interviewed a number of gender equality strategists about their practical work with gender mainstreaming. Below is the advice they offer to others involved in the same task.
Management
• Make sure management takes the initiative and actively pursues the issues. • Incorporate gender equality into the management system’s policy documents. • Make sure that top management expressly supports the work and requires the organisation
to take part. • Don’t start work until you have sufficient expertise and the backing of management. • Make sure the individual managers assume their share of the responsibility for gender
equality issues in the organisation’s ongoing work. • If you have not been issued with a clear mandate by top management, try to obtain one.
The process
• Use a sound educational approach, with many credible examples and good practices. That
makes people interested! • Build up a support organisation for the work. • Draw up a good plan with measurable/quantifiable goals. • Training is essential. Use your gender equality experts. • Set aside resources in the form of time, money and people. • Work on attitudes. • Take small steps that constantly improve the situation. • Begin by analysing a limited part of the operation. That makes the task more manageable. • Make sure that everyone is involved in the process. • Create scope for discussion – most people appreciate that. • Document what you do, so that your work leaves a mark and does not simply remain a
pleasant exchange of views. • Make sure your working group possesses the right skills for the job in hand. • Draw on your own and others’ gender equality experts for assistance. • Make sure everyone gets the same basic training, so that no-one ‘owns’ the issue more
than anyone else. Then choose a starting point for the work that feels important, and let the change process take time. People need to think things through.
• Initiate training and forums for discussion for both managers and other staff.
given homework to do together with their agers was essential, she says, which meant staff group.” the seminars had to be of high quality. If Getting the message across to the man- the managers were not favourably dis-
44 Gender Equality in Public Services – Useful advice on gender mainstreaming
Your own role
• Make sure you have a clear and realistic idea of what is to be achieved. • Be objective and take a practical view. Things don’t always work out as planned, but often
work fairly well nevertheless. • Don’t fall into the trap of trying to change the whole world. Build on the mandate you
have been given and do your best. Don’t give up when the going gets tough. • See to it that you receive training yourself, and bring values out into the open – both your
own and those found in the organisation. • Dare to focus on yourself. Change starts with you. • Be open to different solutions. No single answer is correct. • Find out what drives the organisation. What can gender mainstreaming do for your particu-
lar agency? • Don’t spend too much time on people who don’t want to take part. Instead, focus on those
who do. • Accept that the work never ends – the idea is for it to become part of the agency’s every-
day activities. • Make sure you have fun, too. Gender mainstreaming is not boring. Have a ‘kick-off’ ses-
sion with a good speaker. • Don’t take opposition personally.
Follow-up
• Remember that the auditors are your best friends. They can establish checkpoints as part
of the operational audit, to determine progress. • Make sure that top management demands results and makes use of them.
Looking ahead
• See to it that gender equality awareness/skills are counted as a qualification when new
managers are recruited. • Share your projects and the lessons you have learned. • Develop assessment criteria and better tools, and make use of the statistics that will be
forthcoming. • Make sure you document the present situation. Then you will be able to see improve-
ments, even small ones. Be proud of them!
posed and failed to see the point of the The seminar participants were required
project, the work undertaken in their par- to do valuation exercises and learn how to
ticular area would not go well. analyse their activities.
Gender Equality in Public Services – Useful advice on gender mainstreaming 45
Subsequently, when they moved on to Today, the work is progressing. The gentheir working groups, they focused on a der equality plan has been revised, and particular area of activity and acquired management has produced some imporsome totally new insights. Support to tant basic principles for work in this field businesses, for instance, was largely grant- that in practice amount to a strategic poled to male entrepreneurs. Homes for sub- icy document. stance abusers had environments that sel- “No-one disputes the need for a gender dom suited women. And those who equality perspective any more, and it has worked with family law came to realise now become part of our regular operathat they gratuitously focused more atten- tional follow-up,” says Ylva Särnmark. tion on men.
«The seminars had to be of high quality. If the managers were not favourably disposed and failed to see the point of the project, the work undertaken in their particular area would not go well.»
46 Gender Equality in Public Services – Useful advice on gender mainstreaming
Methods and models
The task of tackling and changing core activities will require efficient working models and methods if it is to succeed. Gender mainstreaming is a long-term development process that will not have full effect until it becomes a systematic part of the operation. One of the aims of the JämStöd committee, therefore, has been to develop and test methods that can help in this endeavour. Below, we present what we believe to be the most useful methods and working models. All have been tested in agency operations and are specifically designed to serve as an aid in conducting gender analyses, developing action programmes and following up activities. All methods and working models are accompanied by detailed recommendations and advice in the form of a step-by-step guide, set out in a parallel book, The Gender Mainstreaming Manual (JämStöds Praktika, SOU 2007:15).
Procedure for sustainable gender mainstreaming – ‘The Ladder’
If work on gender mainstreaming is to be volved, called ‘The Ladder’, is one that we sustainable and effective in the long term, have found to be effective in the practical it must be systematically integrated into mainstreaming process. the agency’s regular management system. Below, we describe the various steps in
We have developed a model for how the the Ladder model and also which of work should be organised with this goal in JämStöd’s tools are appropriate in each mind. The structure or procedure in- case.
S
4 Examine the
activities
Plan and
organise
Examine the
1 conditions
Fundamental understanding
Improvement
48 Gender Equality in Public Services – Useful advice on gender mainstreaming
Evaluate
the outcome
Implement
the measures
Formulate
objectives and measures Survey and analyse
I
Gender Equality in Public Services – Useful advice on gender mainstreaming 49
Step 1 2 3 4 5 6 7 8 The JämStöd tools for Step 2
■ STUDY THE OPERATION
Fundamental understanding
This method allows you to examine the Before gender mainstreaming work begins, operation from a gender equality perspecall staff must acquire a basic understanding
tive. It is brief and straightforward, and a of Swedish gender equality policy and the good place to start before you get involved gender mainstreaming strategy. The train-
in more advanced, systematic gender analying they receive should encompass gender ses. equality and gender theory, Swedish gen-
The method is divided into two parts: a der equality policy and the mainstreaming
review of previous efforts and a number of strategy. They will then know more about
check questions concerning the relationhow the organisation works and this will
ship between the organisation and the genhopefully lead to a heightened awareness
der equality objectives. of gender issues and greater interest in them. Management, too, needs to acquire knowledge in this area in order to reach The method provides: decisions on the future course of the work. • a focus on previous gender equality work
• an idea of how the operation can con-
tribute to the goal of greater gender
equality.
Step 1 2 3 4 5 6 7 8
Examine the conditions ■ THE GENDER-EQUAL OPERATION
In Step 2, the agency will need to look at ‘The Gender-Equal Operation’ is a method the conditions for change, the advantages that gives you a collective picture of what of mainstreaming gender into the opera- an operation emphasising gender equality tion, and whether the will exists. This can might look like in your particular case. You be done by seeking the answers to the fol- might also like to check the extent to which lowing questions. people in the organisation are willing to
What characterises a gender-equal oper- work with the issue. The method can serve ation? What would it be like? Do we share as an initial move aimed at motivating staff the same picture? to work with gender mainstreaming.
What are the benefits of gender-equal activities? How will gender mainstream-
The method provides: ing improve our operation? What do our
• a common understanding of what a gencustomers stand to gain? In what ways
der-equal operation can be like will it affect our operation? How will it affect our target groups? • a chance for you to identify both obsta-
Where there’s a will there’s a way – do cles and what can help the development staff and management actually want to effort create a gender-equal operation? What • a chance for participants to reflect on can be of help in this endeavour? What their personal attitudes to a gender-equal obstacles are there? operation.
50 Gender Equality in Public Services – Useful advice on gender mainstreaming
■ STUDY THE OPERATIONAL top? Have we set targets for our main-
PROCESSES streaming work? How is the work evaluated?
Have we allocated resources? Have we intro- ‘Study the Operational Processes’ is a way of examining whether the agency con- duced the work into the agency’s follow-up
system? tributes to gender imbalances or inequalities. By processes we mean a task in the Training – have we planned training in genoverall operation. This method is fast and der theory and gender analysis methodology? fairly superficial, centring on the need to Methods – are methods and procedures in identify which processes affect gender place for our gender mainstreaming work? equality.
Support and coordination – how do we
coordinate our gender mainstreaming work? The method provides: How do we manage strategic development?
How do we provide support to our staff? • a quick analysis of an operation process
from a gender equality perspective The METS model contains a checklist and
a self-assessment test. • an aid in detecting and preventing the
risk of inequalities in the operation • proposals for action to enhance gender The method provides:
equality in the process. • An overall picture of what is needed to
organise the gender mainstreaming work
• A collective picture of the present situa-
tion in the organisation and of how the
Step 1 2 3 4 5 6 7 8
work can be carried forward Plan and organise • A basis for planning how to lead and
organise the gender mainstreaming effort. In Step 3, management takes responsibility for planning and setting objectives for the gender mainstreaming work. This includes providing directives on how the work is to be organised. The success fac- Step 1 2 3 4 5 6 7 8 tors described in the METS model can be an aid in this respect. Examine the activities
The next step is to survey and compile the The JämStöd tools for Step 3 organisation’s activities and operational
goals as a basis for decisions on what is to be
■ CHECKLIST FOR PLANNING AND
analysed or improved. Which operational
ORGANISING THE DEVELOPMENT
decisions affect women and men? How can
WORK – METS
our activities help fulfil the aims of gender
The checklist represents a model for work
equality policy? The methods in this step organisation. The following question should
are designed to raise awareness about how be asked:
agency activities can contribute to fulfil- Objectives and other forms of management ment of the gender equality policy objecand control – is there a directive from the tives.
Gender Equality in Public Services – Useful advice on gender mainstreaming 51
The JämStöd tools for Step 4 The method provides: ■ JÄMKART • a general idea of the activity’s impor-
tance for gender equality The JämKART (Gender Equality Surveying) method provides a quick picture of how a • a brief picture of how the activity affects given operation/activity affects gender the gender equality policy objectives equality, and also an assessment of the • an assessment of the potential for progress made so far. In addition, it gives improving gender equality in the activity people the chance to suggest improve- concerned ments, which can then be incorporated into
• proposals for improvement. an action plan for gender mainstreaming. JämKART can further be used to take stock of the organisation’s activities when the time comes to choose and prioritise deeper ■ JÄMKAS BAS forms of gender analysis.
The JämKAS Bas method has features that The aim is to provide a general picture of properly belong to Step 4, but since it which agency activities are of importance involves more than just a survey, we have for gender equality, the extent to which the chosen to present it in conjunction with the operation is already helping to fulfil gender next step. equality policy objectives, and what improvements need to be introduced if these objectives are to be met.
PERFORMING A GENDER ANALYSIS
A distinction is usually made between gender analyses and gender impact assessments. Analysing gender impact involves using statistics and other data disaggregated by sex to describe the situations of women and men respectively. A gender analysis involves examining an operation or activity on the basis of genderspecific statistics and other data placed in relation to gender equality policy objectives. A prerequisite for the performance of such an analysis is a basic understanding of Swedish gender equality policy.
Briefly, the gender analysis process can be described as follows: Inventory – Taking stock of the present operation/activity. Survey – The current situation of women and men. Analysis – How the operation/activity affects women and men respectively. Objectives – What the position of women and men should be in the future. Action – What we will be doing to move from the present situation to the desired goal.
52 Gender Equality in Public Services – Useful advice on gender mainstreaming
Step 1 2 3 4 5 6 7 8 resents a gender equality problem. The
method also helps you to choose which Survey and analyse measures and initiatives are required to
It is here that the work of surveying and combat and prevent gender inequality.
analysing an operation at a deeper level
really begins. How are we working at pres- The method provides:
ent? What happens if we make a point of
• an analysis of a gender pattern, based on considering the needs of both women and
gender equality principles men in our decisions? Will there be any
• an aid in choosing actions and initiatives difference?
that combat and prevent gender inequality
Here, we survey and analyse how the
agency conducts its activities from a gen- • proposals for measures to enhance gen-
der equality viewpoint by answering the der equality in the operation.
following questions.
• Target group – Which are the target ■
THE 4R METHOD
groups for our activities?
The 4R method is used as an aid in the sur- • Survey – What is their gender distribu-
vey and analysis of a given operation from a tion? How are resources distributed by gender equality perspective. It provides a gender? Who represents the norm in the general picture of how the operation is run operation? and financed at the present time and of what
• Analyse – What gender patterns
changes are required to meet the differing emerge? What are the implications for needs of women and men. The focus is on women and men respectively, as a group? female and male representation in the vari-
ous parts of the operation, and on how
agency resources are distributed between the
The JämStöd tools for Step 5
sexes. The survey seeks to answer the ques-
■ JÄMKAS PLUS
tion: Who gets what and on what terms? The JämKAS (Gender Equality Survey–Analysis– analysis answers the question: How can we
Conclusions) improve matters?
JämKAS Plus is a method that enables you
to analyse a specific gender pattern. It can
The method provides: be useful for bringing out the gender equal-
• information about gender patterns in the ity perspective in connection with a partic-
organisation in terms of representation ular issue. Examples of gender patterns
and resources that you might want to investigate include the uneven allocation of development fund- • a chance to analyse any gender patterns
ing, the fact that more women than men that may have been detected
apply for a particular type of benefit, or the • proposals for action.
fact that more boys than girls profit from a
public measure of some kind.
Using this method, you can examine
whether the gender pattern in question rep-
Gender Equality in Public Services – Useful advice on gender mainstreaming 53
■ JÄMKAS BAS improvements and for the development of
JämKAS (Gender Equality Survey–Analysis– an action plan.
Conclusions)
JämKAS Bas is a method for systematically The method provides:
analysing an operation from a gender • an analysis of a process from a gender
equality perspective and choosing a strate- equality perspective
gic area to focus on at a deeper level. The
• an aid in detecting and preventing the risk method is divided into different parts:
of gender inequalities in the operation inventory, survey, analysis and action.
• proposals for action to enhance gender JämKAS Bas is our most comprehensive
equality in the operation/activity. method for analysing an organisation’s
activities, and is an appropriate tool for
pursuing ongoing, systematic gender main-
streaming work.
Step 1 2 3 4 5 6 7 8
The method provides: Formulate objectives and measures
• an analysis of the operation/activity
based on gender equality principles Once the gender analyses have been com-
pleted, it is time to produce an action plan • a basis for choosing the most relevant
based on them by formulating objectives,
area to work with
indicators and measures for the develop- • proposals for measures to enhance gen-
ment of a more gender-equal operation.
der equality in the operation.
This will also allow you to assess whether
the measures concerned lead to enhanced
gender equality.
■ You can plan improvements by answer-
PROCESS MAPPING
ing the following question: This method enables you to analyse parts
• Objectives – What do we want to of the operation from a gender equality per-
change? Do we need to formulate new spective. You begin by identifying and list-
objectives? Can we improve the objecing what you are doing and how you are
tives already in place? doing it. You then look at ways in which
• Indicators – How can we effectively your processes can help achieve the gender
measure our actions? Are the indicators equality policy objectives.
of use in evaluating outcomes? By process we mean a sequence of events,
• Action – What should we do? How do a particular stage in an operation. A
we do it? How do we measure progress? process has several different components,
such as operational planning or the assess-
The JämStöd tools for Step 6
ment of applications or cases.
The same as for Step 5: JämKAS Plus, The The method is divided into different parts:
4R Method, JämKAS Bas and Process inventory, the identification of traps and
Mapping. gender patterns, and proposals both for
54 Gender Equality in Public Services – Useful advice on gender mainstreaming
Steå 1 2 3 4 5 6 7 8 The JämStöd tools for Step 8
■ JÄMUR – A METHOD FOR
Implement the measures
EVALUATING OUTCOMES
The agency now goes ahead and imple- JämUR (Gender Equality Outcome ments the measures. Here, management
Evaluation) helps you evaluate the results must arrive at a clear decision on what is of the regular operation from a gender to be done and by whom. The time has
equality perspective. You are then in a posifinally come to create a more gender-equal tion to propose improvements and offer operation.
feedback to those undertaking the opera-
tion. We recommend that you use this tool
when working with JämKAS Bas as well.
Step 1 2 3 4 5 6 7 8
Evaluate the outcome The method provides:
This step enables management to evaluate • a chance to measure the impact of the progress from a gender equality view- operation on women and men respectively point. It makes sure that the results are • a chance to link operational costs to followed up, and evaluates the outcome by women and men respectively answering questions such as the following:
• proposals for improvements aimed at • Follow-up – Have we achieved our
enhancing gender equality in the operaobjectives? What were the results of our
tion. work? How do we assess the quality of what we did?
• Evaluation – What lessons can we learn?
How do we make positive changes last?
What can we learn from changes for the
worse? What is the next step? • Disseminate results – How do we dis-
seminate the outcome and the lessons
learned throughout the organisation?
How do we make the outcome sustain-
able? How do we celebrate our successes?
Gender Equality in Public Services – Useful advice on gender mainstreaming 55
Jäm
Stöd
106 47 Stockholm Tel 08-690 91 90 Fax 08-690 91 91 order.fritzes@nj.se www.fritzes.se ISBN 91-38-22730-5 ISSN 0375-250X